'Process capability index' presentation slideshows

Managing Business Processes: Design and Improvement

Managing Business Processes: Design and Improvement. Cheng Li, Ph.D. California State University, Los Angeles January 2001. The Process Focus. The changing emphasis of management practices: from individual activities to process Background: Local optimization is inadequate.

601 views • 51 slides

Chapter 4

462 views • 36 slides

Chapter 9A

Chapter 9A. Process Capability and SPC. 9A- 2. OBJECTIVES. Process Variation Process Capability Process Control Procedures Variable data Attribute data. 9A- 3. Basic Forms of Variation. Assignable variation is caused by factors that can be clearly identified and possibly managed.

518 views • 34 slides

Process Improvement (contd)

Process Improvement (contd). Measurement. Performance Measures. Efficiency Within the process, controllable, predictable Process Effectiveness Output, deliverable to customer Outcome Product/service effectiveness Customer satisfaction. Measurement Guidelines.

266 views • 12 slides

Process Improvement Methodologies

Process Improvement Methodologies. References (sources of graphics): Fiore, Clifford, Accelerated Product Development: Combining Lean and Six Sigma for Peak Performance , Productivity Press, NY, NY, 2005.

394 views • 8 slides