'Tenant inspectors' presentation slideshows

Tenant Scrutiny In Practice

Tenant Scrutiny In Practice. Marcus Evans Ann Owens Melissa Conlan Pam Holliday Christine Devine. This Session Will Cover. Our Resident Involvement Structure How Customers Scrutinise our Services Our Involvement Methods Skills for Effective Scrutineers Outcomes and Benefits.

349 views • 18 slides

Northwards Housing

Northwards Housing. Innovate Involve Improve Impact. Inspecting for Excellence 28 th April 2009 York Racecourse. About Northwards. Our objectives. Warm, safe and affordable homes. Successful communities. Quality Services. Value for money. Safer places to live.

260 views • 17 slides

TENANT PARTICIPATION

145 views • 14 slides

Access to Services

Access to Services. Steve Finegan, Head of Business Improvement Seema Kohli, Quality & Customer Services Manager Tara Kelly, Equality & Diversity Officer. How We Started. What we needed to do: Set up an Access to Services Forum Review and update customer service standards

268 views • 13 slides