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TSA II- FAQs

TSA II- FAQs. The temperature of the coolant in the Thermode is too high, a message of water overheat was received (Error Code: 8008 ). water overheat. A. Check if there is liquid in the cooling system, if not, please follow the instructions in the manual to fill out. Water level.

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TSA II- FAQs

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  1. TSA II- FAQs

  2. The temperature of the coolant in the Thermode is too high, a message of water overheat was received (Error Code: 8008).

  3. water overheat • A. Check if there is liquid in the cooling system, if not, please follow the instructions in the manual to fill out. Water level

  4. water overheat B. Check if the probe connectors are connected properly Correct connection Incorrect connection

  5. water overheat • C. Test the cooling system. When the pump is working • properly, you should hear clicking sound when the unit is turned on and connected to the program. If it does not make any sound you should contact us: • https://medoc-web.com/support/open-a-service-call/

  6. water overheat D. Clean the tubing system- use the dedicated filter kit, connect to the system to clean

  7. I have communication problems between the software and the device

  8. Communication problems • Check if there is communication between the computer and the TSA II: • A. Right mouse click on My Computer, Choose Manage:

  9. Communication problems • Communication problems • B. In the opened window, click on Device Manager:

  10. Communication problems • C. Open the Universal Serial Bus Controllers, please check if USB Serial converter is present:

  11. Communication problems • D. If you don't see the communication, please check that all cables and connectors between the TSA and the computer are attached correctly.

  12. I connected the COVAS system to the device, the bottom bar in the software shows that the device is "stuck" at 10 ºc

  13. COVAS system connection The COVAS device connects to the cooling system line, do not refer to the temperature displayed when connected. When disconnecting, the software will return to show the real temperature.

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