We understand you are in the furniture business and interested in replatform .

1. Content Tailor-made For you We understand you are in the furniture business and interested in replatform. We are here to help you overcome your challenges and get your business ready for exponential growth.

2. eCommerce accounts for 13% of the home furnishing category and projections estimate it will be a $220 billion global market by the year 2020. Demographic and behavioral changes are in place, establishing unprecedented growth for this segment. Rapid urbanization has made homes more expensive and smaller. From a generational standpoint, the biggest shift in dynamics is related to a more connected population that values experiences over possessions. Furniture now takes a leading role in reinforcing a compact, multifunctional, minimalist lifestyle. The online channel also generates convenience in seeking, comparing, and purchasing items. The major challenge here is to provide curated content, exceptional photography of items, intriguing catalogs, and social media integration, making it easier for a customer to build a vision, get inspired, and articulate the exact product they are looking for. For all of these aspects, VTEX is a source you can rely on. OURVISION Home is the root of our daily lives. It is where we find comfort and restoration. Home complements life’s perpetual cycles

3. Here are the main opportunities you should be looking at in order to stay ahead of the curve. Agility Innovation Every agent in this system has to learn to timely respond to market changes and act upon opportunity. New technologies arise rapidly and it is important to adhere to those aligned with your brand message and objectives. Make it tangible Visual marketing is imperative. It is a very effective strategy to style your products to align with a customer’s vision. Being able to zoom in and out, with a clear depiction of fabric, materials, and other aspects are excellent ways to make products tangible.

4. Why partner with VTEX? We are here not only to offer the technology, but to establish a true partnership. We believe that differentiating ourselves only by the features we provide does not add enough value to the relationship. Software functionalities can be developed, however trust and long-lasting relationships can only be earned. Aside from a comprehensive array of capabilities, an agile methodology and a lower total cost of ownership, we at VTEX pride ourselves on being forward thinkers and market influencers, as well as consultants to our customers. Our teams are designed to continuously and autonomously evolve our platform in order to provide a state-of-the-art experience for our customers.

5. Why partner with VTEX? 01. LATEST INNOVATION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE +30% +67% +7% landing to checkout average order value organic traffic +25% best result +132% best result +92% best result 05. SHIPPING & FULLFILMENT 04. SALES CONVERSION 06. IT & SECURITY +25% +54% +70% Avg time to go live 109 days approved orders conversion rate Time to market +300% best result +40% best result +416% best result

6. Digital Commerce Replatform Understand the Difference SaaS Multi-tenant, Single-tenantorOn-premises According to Forrester, 64% of retailers will replatform their digital commerce solution within the next 3 years and 87% of businesses will use SaaS within the next 2 years. This is a very strategic decision as you start to grow and perceive your current vendor cannot provide you the features and scalability you need. But how do you choose between so many options?

7. What defines True SaaS? 01 If an error or failure is found by a particular customer and then corrected, will this error also be fixed in my store? If the code is unique, once the code has been corrected, all stores absorb that fix, meaning your code tends to be error-free. When a new version of the system is upgraded, is there a queue to update customers until it reaches mine? If yes, vendor is not truly SaaS. Is it possible that my store is in version X and another in version Y with other functionalities? Again, if the answer is yes, your vendor works on the single tenant model or on-premises. 02 03 Subscription-based software, delivered and managed by thirid-party vendedor. Many vendors, however, position themselves that way but still offer a great level of complexity for the infrastructure and or/ application leyer. To help you understand what kind of provider you are talking to, make him the following questions: Customer A is online and customer B is offline, is that possible? This is, perhaps, the easiest way to verify if your supplier’s is truly SaaS or not. If truly SaaS, this is not possible. 04 When a new release comes out, do I have to devote a lot of time and resource to test and validate the updates to ensure my website works properly? If “yes”, it probably means that you’re not getting the benefits of a shared platform and it’s centralized development, testing and deployment mode. 05

8. True SaaS VTEX SaaS Single-tenant Salesforce, Oracle Cloud Commerce On-Premise IBM, Oracle ATG, SAP Hybris, Magento Delivery Model Total Cost of Ownership Time-to-market Delivery Model Delivery Model Time-to-market Total Cost of Ownership Time-to-market Ease of use Total Cost of Ownership Resiliency Resiliency Releases Releases Releases Ease of use Ease of use Resiliency On-premises Single-tenant More than 50 updates per day, on average, Upgraded by the vendor, Minimal IT resources needed during upgrades Best practices and example configurations built in, Proven across different industries, Non-technical configuration Faster implementation, Easy to use, Designed for business users, Responds in real-time to customers’ needs Auto-scaling infrastructure, Quick reaction platform development team, Endless extensibility, OpenAPI, SDKs. Multi-tenant Usually requires professionals with specific skills and know-how, Expensive customization Wide variation with different vendors, Depends on the vendor and software architecture Customers are responsible for upgrades and will have 100% control of versions and scheduling, Often very expensive and time-consuming Higher entry and operational costs, Expenditures may not be aligned to revenue since license fees are typically paid prior to revenue generation, infinite hidden costs: hardware, support, backup, operating system, middleware, database, disaster recovery environment, data centers, security certifications, etc. Potential license and/or set-up fee, Higher costs, Potential hidden and upgrade costs, Capex/Opex. Complex maintenance, Slow processes Elastic infrastructure and extensibility according to vendor It requires a lot of time and manpower to implement a new environment, Hardware purchases, Additional software licenses may be needed. Slower implementation, More complexity involved, Legacy architecture Less frequently updated (on average, once every couple of months), Upgraded by the vendor, Minimal IT resource during upgrades No license, no set-up fee, transparent pricing, pay-as-you-go, subscriptions become cheaper as your business grows, Opex, Expenses are overall better aligned with revenue

9. True SaaS VTEX SaaS Single-tenant Salesforce, Oracle Cloud Commerce On-Premise IBM, Oracle ATG, SAP Hybris, Magento Flexibility & Customization Flexibility & Customization Monitoring Upfront Costs Flexibility & Customization Mobile Monitoring Focus Focus Upfront Costs Focus Mobile Mobile Upfront Costs Monitoring Fully customizable and high effort needed for customization, Various types of expertise required Older and more rigid architecture, Customization may not be possible Laser focus on business growth, IT teams become game changers Mobile ready, Responsive, Adaptive, Mobile subdomain (“M.dot”) Significantly lower implementation costs, No hardware costs required Very customizable, newer and seamless extensible architecture, New technologies (AngularJS, REST API, JSON) Focus on business growth Needs to be developed in-house or outsourced Standard monitoring systems need to be developed in-house, Implemented using only single-tenant data Significantly higher license, set-up, hardware, and implementation costs. Initial and implementation costs, No hardware costs required Standard monitoring systems according to vendor Depends on the vendor and solution capabilities, Additional costs Need to maintain an IT team to support hardware, software and applications Sophisticated business metrics and real-time multi-tenant data analytics.

10. “The fact that we launched our store in 62 days is truly remarkable!” Elena Despa MiniPrix CMO Some of Our Delighted Replatformed Customers http://www.tvz.com.br http://www.lelis.com.br

11. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE CONTENT MANAGEMENT SYSTEM VTEX INSTORE VTEX IO Unlimited layout control (HTML, CSS, JavaScript, Flash, XML) to create an inspiring atmosphere, allowing your customer to zoom in and explore different angles, textures, and subtleties of the products. Using a mobile device, we provide data from your eCommerce to help your salespeople tailor exceptional experiences to your customers in your physical stores. This is especially effective when the customer has already browsed your catalog online and is looking to move forward. We allow our partners to focus on developing sophisticated business solutions with our dynamic developer commerce framework. VTEX IO enables full extensibility of the platform and brings to life customized ideas and solutions like 3D visualization and Augmented Reality, for example.

12. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE MARKETPLACE CAPABILITIES SEO PROMOTIONS You can sell your products in 2300+ VTEX Stores, 20+ natively integrated marketplaces, or become a marketplace yourself. This is a great strategy to unify the fragmented homewares industry. Easily tailor promotions, targeting the right customer for the most effective message. It is possible to establish pricing and promotions based on SKU quantity, for example. This is a great strategy for customer acquisition since it is not a very common practice or capability for brick-and-mortar stores. SEO is enhanced via metatags, 301 redirects, canonical, friendly URLs for all pages, HTML customization, sitemaps, and robots.txt.

13. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE RATINGS AND REVIEWS MOBILE FIRST PRODUCT CATALOG 85% of consumers rely on online reviews; as much as they would from a friend’s recommendation. Allow your customers to build your online reputation and you will see your results increase accordingly. Some VTEX clients have seen over 50% of their sales coming from mobile, so it’s crucial that for your eCommerce has a responsive design. Able to support complex product catalogs with unlimited categories, products, SKUs and attributes and variations makes it easy for your customer to find what they need. You can also build signature collections where customers can purchase any number of items, including the whole collections, with a single click.

14. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE STORE PERFORMANCE SMARTCHECKOUT LOYALTY AND REWARDS VTEX TRIGGER MESSAGES VTEX SmartCheckout PCI DSS offers a safe and seamless 1-click-to-buy experience without need for a password, increasing conversion rates by more than 25%. During the checkout process, points may be redeemed for discounts. Rewards are configured per SKU and Sales Channel. A study by the Aberdeen Group showed that a 1-second delay in page load time is equal to 7% less in conversions. We have a very mature technological foundation and we are constantly developing ways to make our platform faster. You can configure upsell, cross-sell, and cart abandonment notifications, product reviews, happy birthday notices, or credit card expiration messages easily with VTEX Trigger mail or SMS.

15. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE OMS VTEX LOGISTICS 360° MANAGEMENT Centralized order management works to manage the customer experience in purchasing, fulfilling, and handling returns. Customers can even alter orders already in place. Easily integrate your existing ERP, CRM, WMS, TMS for real-time product availability, delivery options, and package tracking information. Multi-docks, multi-inventory, and multi-carriers per Sales Channel are available. After buying through app or website, the customer will have the option to pick-up their purchase at the nearest store. This may even inspire their attention towards other products.

16. Browse some functionalities we’ve selected for you 06. IT & SECURITY 05. SHIPPING & FULLFILMENT 01. LATEST INNOVATION 04. SALES CONVERSION 02. CUSTOMER ACQUISITION 03. ECOMMERCE EXPERIENCE AGILE BY DESIGN HEALTH CHECK ROBOT SECURITY CERTIFICATIONS We are a PCI DSS Compliant company since 2013, SSAE 16 standards infrastructure audited, Sarbanes-Oxley, we have 2048 Bits Key and RSA encryption, and we are ‘low risk’ by QualysGuard tool. Deployments follow the agile methodology and can be as frequent as 50/day which includes: bug fixes, minor and major releases with zero-downtime, allowing your commerce platform to evolve every day. A key component of our monitoring system is the Health Check Robot. It tests a variety of features, including the consumer journey in the web store.

17. Pricing that Fits your needs NOSET-UP FEE | NO LICENSE FEE | NO HIDDEN COSTS

18. | Thank You!