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Power and Influence: How to be a Difference Maker

Power and Influence: How to be a Difference Maker. AnnMarie Papa, DNP,RN,CEN,NE-BC,FAEN Clinical Director, Medical & Emergency Nursing, Hospital of the University of Pennsylvania. Objectives. Define power and influence Discuss strategies to become a person of influence

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Power and Influence: How to be a Difference Maker

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  1. Power and Influence:How to be a Difference Maker AnnMarie Papa, DNP,RN,CEN,NE-BC,FAEN Clinical Director, Medical & Emergency Nursing, Hospital of the University of Pennsylvania

  2. Objectives • Define power and influence • Discuss strategies to become a person of influence • Review the importance of attitude and becoming a difference maker

  3. Power • A capacity for control • A special ability • Influence • Charisma

  4. Types of Power • Position • Knowledge • Gender • Personal

  5. Persuasion • Social influence • Guiding people to adopt an idea • Manipulation?

  6. Negotiation • An interaction of influences • Bargaining for collective advantage • Positive way to structure communication

  7. Let us never negotiate out of fear, but never fear to negotiate. John F. Kennedy

  8. Power and Influence of Leading • Coercive Power • Power that is based on fear • Reward Power • Power that is based on the ability to distribute rewards that others view as valuable. • Legitimate Power • The power a person receives as a result of his or her position in the formal hierarchy of an organization. • Expert Power • Influence based on special skills or knowledge. • Referent Power • Influence based on possession by an individual or desirable resources or personal traits.

  9. Effective French, J., and Raven, B. H. 1959. "The bases of social power." Studies of Social Power. Cartwright, D. (ed.) Ann Arbor, MI: Institute for Social Research

  10. Influence • Power to affect others • Ability to manipulate • Skill to induce another into action

  11. Knowledge Expression Attraction Power or Influence? Reputation Will Bacon, TB (2011) Five Deadly Leadership Power Drains. Businessweek.com

  12. A Person of Influence • Modeling • Behavior modeling • Motivating • Encourage and communicate • Mentoring • Helping others reach potential • Multiplying • Help people you influence become a positive influence on others

  13. John C. Maxwell • I = Integrity with people • N = Nurtures other people • F = Faith in people • L = Listens to people • U = Understands people • E = Enlarges people • N = Navigates for other people • C = Connects with people • E = Empowers people

  14. Integrity

  15. Nurture

  16. Faith in People

  17. Listens to People

  18. Understands People

  19. Enlarges People

  20. Navigates for Others

  21. Connects with People

  22. Empowers

  23. Many succeed momentarily by what they know Some succeed temporarily by what they do Few succeed permanently by what they are. John Maxwell

  24. The Difference is Attitude • The librarian of our past • The speaker of our present • The prophet of our future

  25. Attitude Axioms • Our attitude determines • Our approach to life • Our relationships with people • Our outlook • Our behaviors • Our altitude

  26. Attitude and Life • Expectations • Optimism • Pessimism • Behaviors • Make the world go away • Raindrops keep falling on my head • I did it my way • Oh what a beautiful morning

  27. Attitude as Predictor of Outcome • All is well that ends well?

  28. Attitude as Change Agent • Obstacle • Great leaders arise in times of crisis • Opportunity • “There is plenty of security in the cemetery; I long for opportunity” David Sarnoff

  29. Attitude as a Perspective • David and Goliath • He is so big we will never kill him • He is so big I will never miss • No limit people • The bumblebee • Frank Lloyd Wright • Masterpiece comment

  30. Attitude as YOU The last of the human freedoms is to choose your attitudein any given set of circumstances! Victor Frankl

  31. Those who think they can and those who think they can’t, they are both right – Henry Ford

  32. Think About Icebergs

  33. What Do You See?

  34. Attitude Iceberg Knowledge and skills Attitude

  35. You Do The Math! = 82 = 96 = 98 = 100

  36. Attitude Obstacles • Discouragement • Change • Problems • Fear • Failure

  37. Your Attitude…Your Choice • Do you know your attitude • Are you able to manage your attitude • How does your attitude project

  38. Understanding Change • Create sense of urgency • Pull together the guiding team • Develop the vision and strategy • Communicate for understanding and buy in • Empower others to act • Produce short term wins • Don’t let up • Create a new culture

  39. Sense of Urgency • Provide team with plan • Outline reasons • Listen to their ideas • Generate excitement • Begin the “Journey to OZ”

  40. Guiding Team • Choose the team • Identify leaders • Promote teambuilding • Allow creativity • Embrace diversity of “Dorothy, Scarecrow, TinMan and Lion”

  41. Vision and Strategy • Identify the vision • Outline the strategy • Recognize team ideas • Determine “OZ”

  42. Communicate • Provide information • Use a variety of arenas • Ensure understanding • Communicate again • Go “Over the Rainbow”

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