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Computer Misuse

Computer Misuse. Christina LaFountain Employee Relations Program Manager April 20, 2009. Video Clip. Governing Regulation and Notification to Employees. NASA policy directive, NPD 2540.1F provisions the limited use of Government office equipment, including information technology.

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Computer Misuse

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  1. Computer Misuse Christina LaFountain Employee Relations Program Manager April 20, 2009

  2. Video Clip

  3. Governing Regulation and Notification to Employees • NASA policy directive, NPD 2540.1F provisions the limited use of Government office equipment, including information technology. • Explicitly identifies: • Inappropriate Personal Uses, specifically pornography • Privacy Expectations • Sanctions for Misuse • Annual Mandatory Information Technology Security Awareness Training • Center wide announcement dated February 2, 2009: Guidance on the Use of NASA Information Technology (IT) Systems and Office Equipment

  4. Computer Misuse at GSFC • 9 Recent Cases: • 1 supervisor, 30 day suspension • 1 non-supervisor, 14 day suspension • 1 non-supervisor, 30 day suspension • 1 non-supervisor, removed for viewing child pornography Directed to OIG – to prosecute as criminal case • 5 cases currently under review • Since 2008 supervisors have counseled employees or issued written reprimands in approximately 18 cases for inappropriately downloading software, peer-to-peer file sharing, etc. Many of these cases resulted in malware infections. • Other computer misuse cases addressed include conducting outside business with work resources

  5. Cost of Computer Misuse Loss of: • Productivity • Employee • Supervisor • Administrative staff including IT, Human Capital Management and Legal • Public trust/Embarrassment • Loss, destruction or alteration of information and information systems • Damage to IT systems from malware • Loss or interruption of network resources and/or connectivity

  6. Identification of Pornography- Computer Cases • Observation • Supervisor • Other Employees-Hostile work environment • Review of Computer Activity • Child pornography-Directed to Inspector General • Other misuse-Referred to OHCM who works with supervisor

  7. Guidance for Supervisors • Reality is that employees and contractors will misuse the computer. • By not acting, supervisors place the Center at risk and are permitting a hostile work environment to be created. Do not ignore the issue; address computer misuse as observed or detected. • Refer employee to Employee Assistance Program. If employee indicates that he/she has a “problem,” supervisors are still responsible for disciplinary action • Contact an Employee Relations Specialist to assist you in requesting data and preparing disciplinary action • Center is responsible for consistent action • Typically, first offense should result in suspension; however, this may vary depending on the facts of the case • Aggravating factors may include Criminal Acts such as child pornography, extensive viewing, time card fraud, employee’s position (supervisor, IT specialist)

  8. Reference: Acceptable Use Activities you must avoid: • Do not violate Federal law, regulations, or policies • Do not tolerate racist, sexually explicit, or hate materials or harassment • Do not send chain letters, personal mass mailings, hoaxes, or harassing messages • Do not use unapproved Instant Messaging services or Peer-to-peer file sharing • Do not maintain/operate a personal business, including consulting or charities • Do not participate in partisan political activity, including fund raising, political endorsement, or lobbying • Do not attempt to circumvent security measures • Do not access IT resources for which you are not authorized • Do not exchange files for which you do not have the rights, e.g. piracy of movies/videos, software, music Reasonable useof email and the Internet for non-work related purposes is permitted assuming: • It does not interferewith your co-workers or your work • Must be brief • Must occur during non-work hours (lunch, after hours) • It does not incur additional expense to the Government

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