1 / 21

The eMM focus…

Assessing Online Learning Process Maturity: the e-Learning Maturity Model Stephen Marshall, Victoria University of Wellington Ken Udas, Penn State World Campus Janet May, Penn State World Campus. The eMM focus….

teegan-golden
Download Presentation

The eMM focus…

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Assessing Online Learning Process Maturity: the e-Learning Maturity ModelStephen Marshall, Victoria University of WellingtonKen Udas, Penn State World CampusJanet May, Penn State World Campus

  2. The eMM focus… “The key concept is that the ability of an organisation to be effective in a particular area of work is dependent on their capability to engage in high quality, reproducible, processes that can be sustained and built upon” Stephen Marshall Victoria University of Wellington (2006)

  3. How can the eMM benefit Penn State World Campus? • Help us better understand our own organizational capacity for sustained success with online learning • Implement change based on that understanding • Benchmark with other Institutions

  4. The e-Learning Maturity Model (eMM) is… • A quality improvement tool that measures an institution’s ability to sustain online learning • Provides a set of key practices that can inform improvement activities

  5. Sample Carpet

  6. Process categories Each process category includes multiple processes, for a total of 35 processes

  7. Process categories • Each Process assessed on 5 dimensions

  8. eMM dimensions 1 Delivery ~ creation and delivery of process outcomes • Assess the extent to which the process is seen to operate within the institution. • Without capability in other dimensions, at risk of failure or unsustainable delivery and wasting resources through needless duplication.

  9. eMM dimensions 2 Planning ~ assesses the use of predefined objectives and plans in conducting the work of the process. • The use of predefined plans potentially makes process outcomes more able to be managed effectively and reproduced if successful.

  10. eMM dimensions 3 Definition ~ use of institutionally defined and documented standards, templates and policies during implementation of process. • The institution has clearly defined how a given process should be performed. • This does not mean that the staff of the institution follows this guidance.

  11. eMM dimensions 4 Management ~ how the institution manages implementation of process and ensures the quality of the outcomes. • Capability reflects measurement of the outcomes and the way in which the practices of the process are performed by the staff of the institution.

  12. eMM dimensions 5 Optimization ~ the extent to which an institution is using formal approaches to improve capability measured within the other dimensions of this process. • Capability reflects a culture of continuous improvement.

  13. eMM dimensions • Not an hierarchical model; does not measure progressive levels • The dimension concept is holistic capability • Capability at the higher dimension without capability at the lower dimensions does not deliver desired outcomes • Capability at the lower dimensions that is unsupported in the higher dimensions will be unsustainable and unresponsive to change and learner needs

  14. Institutional “capability”

  15. Example eMM Capability Assessment

  16. At Penn State World Campus… • Beginning an eMM project… • Wanted a mature program, fully developed • Wanted a program that the World Campus had developed, rather than another unit at the University

  17. At Penn State World Campus… Selected BS in Turfgrass Science • Working with lead faculty and instructional designer to assess our first course • Completed “round one” • One course initially. Goal is to examine up to a dozen courses, crossing programs.

  18. For more information on eMM… Please contact • Stephen Marshall at stephen.marshall@vuw.ac.nz • Ken Udas at keu10@psu.edu • Janet May at jam11@psu.edu Please visit the eMM web site: • http://www.utdc.vuw.ac.nz/research/emm/

More Related