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Competency-Based Performance Management

Competency-Based Performance Management. Training Refresher Module: SMART Goals. What are…. Well written goals?. What are SMART goals?. S = Specific Single result that is precise and observable M = Measurable Do we have the means to know when it has been achieved? A = Achievable

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Competency-Based Performance Management

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  1. Competency-Based Performance Management Training Refresher Module: SMART Goals

  2. What are….. Well written goals?

  3. What are SMART goals? S = Specific Single result that is precise and observable M = Measurable Do we have the means to know when it has been achieved? A = Achievable Realistic and attainable; appropriate level of challenge R = Relevant Directly related to responsibilities within the employee’s control T = Time-Based Is the timeline for achieving it specified?

  4. Why SMART goals? Purpose of SMART goals are… • To avoid confusion • To avoid misdirected effort • To have confidence that we are doing a good job • To feel secure in our relationship with our manager • To be accountable ….as well as… • Provide enough detail so that there is no indecision as to what exactly you should be doing when the time comes to do it

  5. Examples SMART • Finish the XXXXX project and submit the report to my manager by November 15 • Complete two of the courses for my XXXXX certificate, with a grade of at least 70%, by May 1 • Reduce response times for XXXXX by XX% by the end of the year • Negotiate with XXXXX to get our prices reduced by at least XX% by June 1 • Not SMART • Complete and submit XXXXX project • Learn more about XXXXX • Improve response time for XXXXX • Reduce vendor expenses

  6. Checklist

  7. How to develop SMART goal writing skills Take the time, go letter by letter Use the one-pager as a memory-jogger Test with a peer Think of likely scenarios and test measures

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