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Increasing Patient Participation in Diabetes Prevention Programs by Using Culturally-relevant Tools and Resources

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Increasing Patient Participation in Diabetes Prevention Programs by Using Culturally-relevant Tools and Resources

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  1. Coverarea with croppedimage. Do not overlapblue bar. Completely covergray area. Coverarea with croppedimage. Do not overlapblue bar. Completely covergray area. Coverarea with croppedimage. Do not overlapblue bar. Completely covergray area. Increasing Patient Participation in Diabetes Prevention Programs by Using Culturally-relevant Tools and Resources • Manuel A. Selva, Jr., MD, MBA • National Medical Director • UnitedHealthcare Latino Health Solutions • Washington, DC • March 19, 2011

  2. Presentation Outline • The Toll of Diabetes • U.S. Hispanic Population Overview • UnitedHealthcare PlanBienSM Tools & Resources • UnitedHealth Group Diabetes Prevention & Control Alliance (DPCA) • Questions/Answers

  3. 2002 2008 US Department of Health and Human Services, June 2009 The Toll of DiabetesA Correlating Prediabetic and Diabetic Trend • The diagnosed diabetic population is growing on average by 1.5 million annually; that number has doubled in 6 years2 • 24 million people (10.7% of U.S. adults age 20+) are diabetic3 • 18 million (78%) are diagnosed diabetics • 5.7 million (24%) are undiagnosed • 57 million people, (26% of U.S. adults age 20+) are prediabetic • CDC reports that by the year 2050, 1 in 3 Americans will likely have Type 2 Diabetes • Hispanics born in the year 2000 face a 2 in 5 risk for diabetes • In 2006, Hispanics were 1.5 times as likely as non-Hispanic Whites to die from diabetes • 2.0 million; 8.2% of all Hispanic/Latino Americans aged twenty years or older have diabetes. U.S. Diagnosed Diabetics1 28M 24M 20M 16M 12M 8M 4M 0M 24 M 12 M 1. Source for statistics: Center for Disease Control, (2009) 2. American Diabetes Association 3. American Diabetes Association Source for statistics Confidential Property of UnitedHealth Group. Do not distribute or reproduce without express permission of UnitedHealth Group.

  4. U.S. Hispanic Demographics • There are a number of barriers that impede Hispanics from seeking medical care. These can range from financial to cultural. • The perception among many Hispanics is that medical care is reserved only for emergencies. This is why many Hispanics fail to have PCP’s and often rely on the Emergency Room as a source of medical care. • Those Hispanics, who do seek regular medical attention, are often frustrated by their inability to express their true symptoms to physicians who don’t speak Spanish. • Linguistic challenges also cause some Hispanics to receive medications for which there is no indication, i.e., they may describe symptoms of everyday anxiety and yet receive potent anti-depressants. Source: U.S. Census Bureau, <http://www.census.gov/Press-Release/www/releases/archives/population/010048.html> and <http://www.census.gov/Press-Release/www/releases/archives/population/007910.html> and http://www.census.gov/Press-Release/www/releases/archives/population/001720.html US Pop. Projections 2005 to 2050 Kaiser Family Foundation: State Health Facts 2008 - 2009

  5. UnitedHealthcare PlanBienSM

  6. UnitedHealthcare PlanBienSM • PlanBienSM was specifically designed to address these issues and break-down linguistic (and sometimes cultural) barriers • A suite of health plans enhanced with bilingual materials and services to better serve Spanish-speaking employees, their dependents and their employers. • Access to physician offices that indicate they have Spanish-speaking doctors and/or staff. • A large selection of Spanish-language/bilingual capabilities and culturally-relevant materials: • Plan Materials • Enrollment forms • Benefit summaries • Dedicated Customer Service with toll-free number • Bilingual health education fliers, tools and resources for employers and members • Bilingual websites Confidential Property of UnitedHealth Group. Do not distribute or reproduce without express permission of UnitedHealth Group.

  7. Hispanic-focused Health & Wellness Brochures: Nutrition & Diet

  8. Hispanic-focused Health & Wellness Brochures: Fotonovelas • Award-winning educational brochure • Easy-to-understand health topics • Developed following American Heart Association nutritional guidelines • Friendly format • Focuses on prevention • Guides reader to take action • Provides helpful tips on health-related issues

  9. www.uhclatino.com • Bilingual site featuring: • Health information • Lifestyle and Habits • Health Education Tools • Bilingual Health & Wellness Podcasts • Provider Search • News • Scholarship info • Awards • Community Outreach

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