Writer Information Management Services

1. India’s Top Banks 2015 India’s Top Banks 2015 solutions frameworks assessments action to protect your assets at all times. from setting to to risk Writer Advantage our customers can leverage on. periodic immediate Our leadership is synonymous with the innovations that we have brought into this sector. We have provided / tailored excellent solutions for some of the largest players to enable streamline their operations in the most cost-effective manner. We deliver world class DMS and Business Process Management solutions that helps automate and bring in efficiencies to various Banking processes. Our foot print covers more than 90% of Indian Territory with over 9000 touch- points. We deliver services from our 22 Facilities across the country with processes that have ISO 9001 and ISO 27001 accreditations. We have created completely new class of storage solutions with customized, environment-controlled and multi- layered security for the emerging needs of safe handling of high value documents of various asset classes. We offer specialized services like India’s first P4 Level Secured Destruction for highly confidential documents, logistics services for media tapes, specialized content audit, Records Management consulting and even data centre co-location. Writer Information Management Services ¾ Statutory Compliance and Data. Hitesh Gupta CEO ¾ Quality Assurance teams to set, measure and monitor standards to meet and exceed our customer deliverables. How do you think is digitization revolutionizing the face of Indian banking industry? What are the emerging opportunities for your business and how does your company plan to tap these opportunities? growth! Writer’s domain knowledge and software development capabilities span a complete life cycle of data. This helps us to deploy apps that audit-trail documents from pickup to digitization to archiving to any other value added services of the document’s life cycle. software solutions are delivered as SaaS deployments and this enables our Banking Customers to deploy applications at a faster and cost effective rates. ¾ Single point of contact through our Key Account Management Program to deliver consistent services across the network. And this enables us to deliver a wide range of services: Banks need to deliver seamless customer experiences. They also have to deal with challenges related to risk optimization, regulations, cost and evolution of legacy system. To meet the needs of the customers and stay ahead in competition, banks require sophisticated and scalable business intelligence tools that can help them to ensure faster execution. face an ever-increasing What is the contribution of banking and financial services in driving your business growth? Please elaborate on the range of services you provide to your Banking customers. We offer the following solutions: ¾ Records management and secure storage services for sensitive assets of banks. • Complete DMS & Business Process Management solutions for Banking processes. ¾ End-to-end data processing and digitization of retail assets and liability products. • Data management and data transcription projects. We believe that Banking sector is entering into phase of increasing growth, increasing competition, cost optimization and inclusion. Changing regulations and the need for technological innovations will necessitate the need for risk management and effective monitoring. This will drive up demand for Records and Information Management and we are uniquely positioned to partner Banking Industry in this endeavour. ¾ • Data Processing capabilities - data entry / manpower supply. Welcome Kit, PDC management and loan closure processes. related financial/social • Centralised Content Management services like data entry, content audit, KYC generated. Managing an ever growing stream of records, compliance adherence & risk management are some of the biggest data related challenges for any organization. And as the world becomes more digital in nature, an ever growing issue for records management is the conversion of existing or incoming paper records to electronic form. Such conversions are most often performed with the intent to not only save storage costs & space but also in hopes of reducing records retrieval time and ensuring best of Bank’s services. ¾ Digitization, DMS enablement and hosting of images on DMS applications. etc of images ¾ • Secured documents and data tapes. Data Logistics for KRA and other Regulatory audit support. ¾ • Secured Destruction Services of end of life documents and tapes. Data tape media storage and logistics between the bank’s IT set-up and DR site. Please elaborate on the CAPEX plans of your company for the next 2-3 years? The positive vibes sent out by new Government has given an impetus to further growth of this industry and this is bound to infuse unprecedented enthusiasm within the industry. Writer Information is clearly ahead of this growth curve creating new markets and newer milestones with a market share of over 50%. PSU Banks have started outsourcing records management and other related service and we serve almost all these PSBs with the mandates to open up new Branch locations to serve their semi-urban and rural reach. We are also one of the largest records storage & secure Digitization service provider to this sector and we will be the biggest investor over the next few years on Information Management Centers and other critical infra & safety components and that’s the ¾ Banks are having huge amount of data pertaining to customer’s investment and transactions. In your opinion, what role has been played by information management service providers to help the bank to take the optimal advantages of the available data to achieve their operational efficiency and reach? Implant services. We continue to invest in newer Information Management solutions and capacity expansion to cater to our Banking customer’s increasing business needs. We are investing over ` 2.5 billion in new state of art facilities, storage capacity expansion, Information technology branches at new locations. And these investments enable us to deliver OPEX solutions & services for our Banking Customer’s expansion plans. We are also vigorously pursuing our international expansion plans and soon our presence will be felt in the Middle East and in some of the Asian markets. For our Customers this is the Writer Advantage: ¾ Leadership across all business lines. Our framework addresses your physical records management ensuring world class records storage facilities and predictable retrieval services. And at the same time ensures digitisation, data processing services, DMS & workflow and Hosting & Managed Services. Thus, Banks can focus on their core businesses with a secure and scalable data management model, available whenever and wherever, for real time decision making and profitable Information Management ¾ Scalable network of Information management centers India. across and needs by Our value to the Banking sector is through our Information Management technology solutions/services and pan-India coverage. With a deep understanding of financial processes, we deliver data governance needs of reputed banks across India. We work with the objective to help banks focus on core business activities and enhance customer experience. Our ¾ Robust technology built ‘in house’ to deliver customised information solutions across the lifecycle to enable ‘real time’ access. development ¾ Range of services and solutions to take care of your every Information Management need. ¾ Comprehensive Risk management 10 Experts’ Speak Experts’ Speak 11