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Compliance and Regulatory Affairs Emergency Services & Security

Compliance and Regulatory Affairs Emergency Services & Security. Who We Are. Core Business is Metals Refining Nickel 32K tonnes annually Cobalt 3K tonnes annually Other products include Anhydrous Ammonia Ammonium Sulphate Fertilizer Sulphuric Acid. Emergency Services.

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Compliance and Regulatory Affairs Emergency Services & Security

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  1. Compliance and Regulatory Affairs Emergency Services & Security

  2. Who We Are • Core Business is Metals Refining • Nickel 32K tonnes annually • Cobalt 3K tonnes annually • Other products include • Anhydrous Ammonia • Ammonium Sulphate Fertilizer • Sulphuric Acid

  3. Emergency Services • Industrial Fire Brigade • Trained to NFPA 1081 Advanced Exterior • 65 members • Dangerous Goods Response Team • Trained to NFPA 472 Technician • 9 members • Emergency Operations Centre • Trained to an in-house Incident Management System • ~120 members

  4. Pre ICS Organization Chart

  5. Transition Organization Chart

  6. ICS Organization Chart

  7. Phased Approach to ICS • 2011 Introduced Basics of ICS • Use of Sections (Operations, Planning, etc.) • ICS colour coded vests • ICS forms • 2012 Introduced Documentation Unit • Two position specific training sessions • Three tabletop simulations • One Headcount exercise • 2013 Practice With ICS • Four tabletop simulations • Senior Management Team Take ICS 100 • 2014 Full Implementation • De-Sherrittize

  8. Implementation Issues • Aligning With What We Currently Do • Culture • Responsibility – Span of Control • Authority – Reporting Structure • Transitioning People Into the ICS Positions • Change in expectations • Duties

  9. Implementation Issues Cont’d • Training: ICS 100, 200, 300 • Whom, and to what level • Position specific • Tabletop, simulations, etc. • Scheduling • Costs to Consider • Training • Internal Resources • Outside Resources / Consultants • Equipment • Upgrades (e.g. technology) • Pay attention to details (e.g. vests, nameplates)

  10. Implementation Issues Cont’d • Introduction and Use of ICS Forms • Feedback is that they are complex and not easy to use • Resistance / Acceptance • How do you get people to fight through and accept change • That’s not my job • That wasn’t my job before • What do I know about emergencies? • Defaulting to the Old System • In times of stress, people will default to what they know and what they’re comfortable doing • How do you un-train people?

  11. Implementation Issues Cont’d • Activation • How do we ensure we get our ‘A’ Team every time • Moving from 120+ team, to the ‘A’ Team • Compensation • Less members, on-call more often • What’s appropriate? • Money • Time off • Recognition (gift)

  12. Implementation Learnings • Identified some weaknesses • Expectations of certain groups are too high • Security • Environment • Emergency Services • ICS Vests make personnel more easily identified by outside parties • RCMP

  13. In Closing • Transition takes time • Site management continues to support the effort • Positive feedback for the improvement of our systems • Regardless of this change, some things will remain the same • SAFER System • Site Accountability (Headcount) • Crisis Communications

  14. Questions? Contact Pat McKale @ 780.922.7451 pmckale@sherrittmetals.com

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