Government Relations and Public Policy

1. Government Relations and Public Policy Skip Braziel Government Relations Counsel May 3, 2013

2. Presentation Objectives • Provide an overview of MetLife • Explain Government Relations/Public Policy’s role within MetLife • Describe organizational structure of Government Relations/Public Policy • Discuss the variety of issues and resources (both internal and external)

3. MetLife Highlights • This is MetLife.

4. Government Relations and Public Policy The Government Relations and Public Policy Department represents the interests of MetLife before state, federal, and international governments. Through a network of industry and government contacts, as well as active participation in business and trade associations, the staff advocates MetLife's positions on issues and keeps abreast of new legislative and regulatory developments.

5. Mike Zarcone Senior Vice President March 2013 Tim Ring, VP Americas U.S. Business – State, LatAm Randy Clerihue, VP Public Policy John Amaral Senior GR Associate Heather Wingate, VP U.S. - Federal U.S. Business - Federal Susan Greenwell, VP Asia/EMEA Julianne Lee EMEA Head Nancy Davenport, VP US Business - Life & Health Insurance Products Eric DuPont, VP US Business – Annuities, Auto & Home, Distribution Peter Pastre, VP Corporate & Product Taxation [Open], VP US-Based Asia [Open] Director [Open] Senior GR Associate Sheila Kenny, GRC* Michael Hickey, GRC* Edgars Karklins EMEA Ann Nicocelli, VP US-Based Europe Jim Donnellan, VP Financial Services Skip Braziel, GRC* Joy Chairusmi, GRC* Greg Redmond LESS/Solvency II Janet Howard,Sr. Washington Associate Health & Non-Tax Retirement Issues, Auto & Home Diana Keegan, AVP US-Based MENA Robert Lynch, VP US Business - Financial John Genovese, AVP US Business – Domestic Supervision Kate Higgins UK [Open]Strategy & Planning Clara Cortes Director Mariano Gutierrez, AVP Latin America Kasia Hammer Europe Larry Greenwood Asia Head Al Priest Senior GR Associate Josh Esterov Senior GR Associate Chang You Shim Korea Malone Ma China Yutaka Chujo Japan [Open] India [Open] Southeast Asia * GRC = Government Relations Counsel

6. Americas (US50 states/DC/PR)

7. State Government Relations – The Americas • State Government Relations lobbies state executive (specifically insurance departments) and legislative branches • Each Government Relations Counsel (GRC) has state, client and issue responsibilities. • We have a client focused approach versus regional approach. • Team is mostly based in Northeast close to lead executives. • Work closely with clients to develop policy positions while legislative/regulatory strategy is left to GRC.

8. State Coverage • States are divided into “proactive” and “compliance.” The twenty-three “proactive” states are marked in red.

9. Issue Responsibilities • Each GRC has 1 – 2 key issues. • Example of issues: • Life Insurance • Unclaimed Property • Corporate Governance • Tort Reform • Property / Casualty Insurance

10. Use of Outside Resources • Members of State and National Trade Associations • Life Insurance • Property / Casualty Insurance • Dental Insurance • Securities • Retained Counsel • Hired at the discretion of the Government Relations Counsel • Usually reserved for proactive states • Based on annual retainer to engage on variety of issues • Occasionally will engage on discreet issues in compliance states

11. US Federal Government Relations

12. U.S. Federal Government Relations The U.S. Federal Government Relations team based in Washington, D.C. covers federal legislation that impacts MetLife. MetLife works closely with the House and Senate committees that have jurisdiction over issues of importance to the Company. Staff also works with federal agencies as they generally set public policy and more specifically as they draft regulations that would affect the Company.

13. Use of Outside Resources • Trade Associations • American Council of Life Insurers • Property Casualty Insurers Association of America • US Chamber of Commerce • Contract Lobbyists

14. Issues • Taxes • Financial Regulation • Insurance • Health Reform • Trade

15. EMEA / Asia and Latin America

16. EMEA/ASIA and Latin America • Our non-U.S. government relations team supports the growth of MetLife's international operations by: • advocating for favorable legal and regulatory regimes; • facilitating the licensing of new international businesses; • developing key strategic relationships with government officials, corporate or trade entities, and other influential representatives; • providing timely market intelligence to senior management and International on key issues impacting the Company's worldwide business; and • strengthening MetLife's "political brand" around the globe.

17. Outside Resources • Mix of business coalitions and trade associations • US Chamber of Commerce • American Council of Life Insurers • US China Business Council • US Korea Business Council • US India Business Council • Consulting Firms advise on global political, economic and regulatory developments

18. Public Policy

19. Overview of Public Policy • The new function will “lead the effort to develop and promote policy positions for MetLife on a range of critical issues affecting our business.” The team will “help ensure that MetLife is positioned as the pre-eminent industry thought leader and a respected voice globally on key public policy issues,” and will “maintain a library of global public policy position papers and issue briefs, enabling MetLife executives to engage more effectively in the policy arena.” • Example: • Systemically Important Financial Institution (SIFI)

20. Potential future capabilities • Produce research studies and white papers on macro policy issues to influence public discourse (e.g., MetLife’s views on monetary and fiscal policy, the social safety net, strengthening the middle class, foreign direct investment) • Disseminate relevant material to policymakers, regulators and the media • Sponsor symposia on policy issues of significance to the business in coordination with regional offices, government officials and strategic industry partners