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As customer experience grows increasingly important, more companies are appointing Chief Customer Officers (CCOs) to their executive teams. This pivotal role is dedicated to understanding customers and driving superior experiences.<br><br>However, the CCO position is often confused with the more established Chief Operating Officer (COO) role. While there is some overlap, there are key differences between these C-suite leaders. <br><br>To read the full article, visit https://www.hirequotient.com/blog/chief-customer-officer-vs-chief-operating-officer
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