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CRM gives you a new view of your customer base, including contact details and communication history. You can manage your sales deals as well as create custom quotes for your customers. With the Sales Cloud Engage, you can communicate with your customers via personalized communications.
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Best CRM Software for a Small Business If you’ve grown past the startup stage and are running a small business, you will require a more holistic CRM to manage your customers – Infusion soft would be that best CRM software provider in India. Small businesses excel with Infusion soft because the software is so robust. It combines marketing automation software and a CRM into one system. Some points about CRM are: • Lead Scoring:Infusion soft’s lead scoring element ranks leads based on interactions and engagement with your communications. This allows you to focus on and follow up with hot leads that are ready to become customers. Task Management: A calendar and other task management tools allow you to manage appointments, set reminders for tasks and create to-do lists. All tasks and appointments for the day are streamlined in a comprehensive dashboard. Email Integration: You can sync your Gmail or Outlook account with your Infusion soft app. An Infusion soft sidebar will appear on your email account, which will give you access to contact information, tags and appointment history. Mobile: With Infusion soft Mobile, you can access and manage your CRM to edit contact information, add tags, trigger automated follow-up, activate campaigns and communicate with your customers – all from your Smartphone. • • • Best CRM Software for a Medium Business Contact Management: CRM gives you a new view of your customer base, including contact details and communication history. You can manage your sales deals as well as create custom quotes for your customers. With the Sales Cloud Engage, you can communicate with your customers via personalized communications. Email campaign tracking and real-time alerts let you know when to reach out to your prospects. Lead Management:With Sales force, you can track your leads’ engagement with your campaigns across a variety of channels. You can also create opt-in forms and custom landing pages to increase lead capture. Pardot Marketing Automation allows you to map and send personalized email campaigns, which you can track and use that data to pursue interested prospects making it best CRM software in India. Automate Processes: Sales force Workflow allows you to create workflows that automate the processes of your business, such as guiding sales reps through a conversation or triggering email alerts for deals over a particular size. The Inside Sales Console gives your sales teams a comprehensive view of contact engagement and a lead queue to help them pursue qualified leads. Mobile: CRM software allows to Mobile, access and manages data by the sale force, complete sales tasks, view dashboards and search for what you need from your Smartphone.