1 / 4

Build a Better Business with Outsourcing

Using outsourcing means having your businessu2019s core services performed by another company. Outsourcing can be as simple as asking a third-party organization to help. However, there are many other ways to partner with others in order to make your business more efficient and accomplish your goals. By outsourcing services, you can cut costs and improve your overall efficiency, which could help you grow faster in the long run.<br><br>

Iris14
Download Presentation

Build a Better Business with Outsourcing

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Build a Better Business with Outsourcing Using outsourcing means having your business’s core services performed by another company. Outsourcing can be as simple as asking a third-party organization to help. However, there are many other ways to partner with others in order to make your business more efficient and accomplish your goals. By outsourcing services, you can cut costs and improve your overall efficiency, which could help you grow faster in the long run. How to find the right outsourcing company philippines How do you find a good outsourcing partner? There are many ways to identify the right outsourcing partner. If you already know what you need,

  2. then this post will help you out. If not, hopefully it will give you some ideas on how to get started. Know what your needs are. Before going into business with anyone, make sure that they understand what your goals and objectives are. You may think that they do, but if they don't have any idea of what's expected from them and how much work is involved in achieving those goals, then it's time for them to go elsewhere. How to manage your outsourced staff Managing your outsourced staff is a key part of running a successful business. Offshore leased staff can be a great way to save money and reduce the risk of any issues arising. However, it's important to ensure your outsourced staff are treated fairly and paid correctly. Here are some tips on how to manage your outsourced staff: ● Make sure they're paid on time It's important that they receive their payment on time as this sends a strong message that you're paying attention to their performance and making sure they're happy in their roles. If payments aren't made within the agreed timeline, then it's likely the provider will contact you about this issue. You need to be prepared for this, so make sure you have a good record of when payments have been made and what the reason was for not being paid on time. This way, if an issue arises with one of your providers, you'll have all the information required for them to understand what happened and rectify it quickly.

  3. ● Make sure you're clear about expectations It's also important that you clearly set out expectations for what each of your outsourced staff will be doing from day one. This could include things like customer service providers being available 24/7/365 or someone providing specific marketing How to build a feedback loop Feedback loops are the foundation of all successful systems. They are the means by which the system is able to monitor itself, and make adjustments to keep it performing optimally. Feedback loops can be built into any system, from a single computer to a complex enterprise. The key is that feedback should be real-time, continuous, and accurate. Here's how to build a feedback loop: 1) Identify what you want to measure 2) Decide what information you need about this metric 3) Create an action for each piece of information you collect 4) Repeat steps 1-3 until your feedback loop is complete How to enable innovation in big bpo companies in the Philippines There are many ways to enable innovation in an outsourced team. Here are some that I have found most useful:

  4. ● Promote cross-functional teams. In order for an outsourced team to be able to innovate, they need to work together as a team and learn from each other. It’s unrealistic for them to be expected to come up with new ideas on their own. ● Provide training on how to innovate within the company and open source those lessons publicly. This will help the entire company understand how innovation can be achieved through collaboration and sharing of ideas. It will also help them see how well these lessons apply elsewhere in the organization, giving them confidence in their own ability to innovate as well. ● Encourage experimentation and failure early in the process so that it doesn’t become a problem later on when trying something new can cause problems or add costs unnecessarily later on down the line when something else is being created or launched in response to it (or when someone gets fired). ● Make sure that everyone understands what it means for them personally if something isn’t working out or if something goes wrong with an experiment or launch of something new because they have failed so Takeaway: BPO Philippines can be a smart way to improve your business.

More Related