A Global Profile

1. A Global Profile

2. Ross Systems • Process Industry Focus • Higher success rate in process accounts • Global Partner • Worldwide, complete solution, long term • Enterprise Wide System • Seamless view of the enterprise • Integrated, Process Focused Applications • Better fit to unique needs • Open, Configurable and Dinamic Architecture • Short term ROI (faster implementations) and easier adaptation to changes

3. Our Mission To Help our customers to achieve its strategic objectives, through the use of our advancedSOLUTIONS . • Maintain our products in constant evolution. • Improve quality of our professional services. • Know and take profit of new technologies. • Collaborate with the best partners to bring superior performance to our services.

4. Founded in 1972, oriented exclusively to Enterprise Resource Planning (ERP) Solutions. Focus in Process Industry. More than 9.000 sites life in more than 3.000customers. 600 Professionals in 53 worldwide offices. Two annual Users Meetings (RossWorld), both in USA and Europe. A Global Organization

5. Global Sales & Support 53 Offices Worldwide/+600 Direct Employees Moscow Scandinavia London Brussels Utrecht Northampton Berlin Toronto Tokyo Montreal Lisbon Redwood City Chicago Budapest Boston Karachi Dallas Madrid Milan Taipei New York Paris Hong Kong Los Angeles Atlanta Barcelona Bangkok San Diego Abu Dhabi Kuala Lumpur Caracas Mexico Singapore Bogotá Rio de Janeiro Lima Sydney Sao Paulo Santiago South-Africa Buenos Aires Auckland

6. Multi-National Implementations • Pittsburgh Tube Corp • Quaker Oats • Quick Start Bakeries • Reutgers AG • Scott Paper • Sonae Group • Spillers • Suntory • Toray Plastics • UCB • Yeo Hiap Seng • Zoltek • Alcoa - Closure Systems • Antonio Puig • Apple Computer • Arjo-Wiggins-Appleton • Bacardi • Borden Decorative Prod. • Cambrex Corp. • CSR • Dairy Farmers Intl. • Dell Computer • Deutag AG • Dragoco AG • Eli Lilly & Co. • Firmenich, SA • Fresh Start Bakeries • Gelderse Papier Groep • Guylians Chocolates • Harrison Crossfield • Imprimeries Quebecor • James Hardie Industries • Kerry Foods • Komatsu • Martinaire • Mary Kay Cosmetics • Novopharm Ltd • Oxford Frozen Foods

7. Semi-Autonomous B A C D Autonomous B C A D E Supporting Your Global Implementation Strategy Centralized

8. Supporting Your Global Implementation Strategy • Examples: • Eli Lilly -Central Control - localization at each plant • Kerry Foods -Ross team drove two sitesKerry Foods staff implemented next +20 sites • Zoltek -Simultaneous, autonomous implementations

9. Supporting Your Global Implementation Strategy • Examples: • Alcoa Closure Systems Inc. - Highly centralized solution distributed to international sites - China - Spain - Mexico - Hungary - Brazil - Bahrain - USA - Germany - Russia • Harrison-Crossfield - Five sites - all autonomous

10. Scandinavia • Ireland • Northampton • Russia • London • Utrecht • Berlin • Poland • Brussels • Paris • Czech & Slovak • Hungary • Italy • Romania • Lisbon • Barcelona • Madrid • Greece • Middle East Ross Europe • UK, France, Holland, Belgium, Germany, Spain, Portugal, Ireland, Italy, Russia, Poland, Czsech & Slovak Republics, Romania, Hungary, Greece, Middle East • Escandinavia • Profile: • In Europe since 1982 • +200 employees • +150 certified consultants • +700 customers • +3.300 life sites

11. Some Customers • Home Office • Spicers Ltd. • Hampshire Chemicals • Astra Pharmaceuticals • Muller Diary • Crown Prosecution • Guinness Brewing Bg • Telford Foods Limited • Open University • Dell Computer Corp. • Cable & Wireless, PLC • British Telecomms. • National Westminster Bank Plc • Royal London NHS Trust • Arjo Wiggins • France Telecom Mobil • CADS • Coface • Imprimeries Quebecor • Groupe Camif • Holder • Soleco • Societe Generale • France Printemps • UBS - union des Banques Suisses • Firmenich • ESO - L'Energie de L'Ouest Suisse

12. S R L V V L T A P Some Customers • Carmeuse • Guylian NV • Digital Equipment Enterprises • Quaker Oats Europe • UCB - Union Chemique Belge • VFT NV - Rutgers • Belgian Ministry of Sports -BLOSO • Antonio Puig • Alcoa Capsulas Metálicas • Metalogenia • Cia Canariense • La Casera • Winterthur • Heraclio Fournier • Erkimia • Centeon • Sonae - Tafisa • Puerto de Barcelona • Feria de Barcelona • Mercadona • Menarini Diagnosticos • Cromogenia Units • Tompla • Casademont • Guiness Ireland • Elli Lilly S.A. • J E O’Brien • Eire Call • Carbery Milk Products

13. Some Customers • Cambrex • Hollies AB • Rostvold Systems • Oy Radiolinta • F. Hollander & Co. • DLO • Gelderse Papiergroep • Staadstel Osdoorp • Grondbedriif Amsterdam • Kemira Int'l. Services • Mondi Foods BV • Ptt Post B.v. • Royal Netherlands Navy • Ministerie Landbouw • LNV- Ministry of Agriculture • Cadans - The Netherlands Dept of Social Security • Millefori SPA • Cambrex • DSS • Dragoco • ALCOA - CSI • Apple Computer Gmbh • Douwe Egberts • Engineering Research Assoc.

14. Some Customers • Agora Gazeta • E Wedel • Huta Czestochova • Zaclady Kuznicze • Tabuk Pharmaceuticals • Jordan Telecom • Alcoa CSI • Alcoa CSI • Mary Kay Cosmetics • Malev Hungarian Airlines • Hungarian Telecomms • Pick Salami • Dynastyr

15. Global Project Manager Global Project Team support Global Partners 600+ trained implementation specialists Regional support from worldwide locations 24x7 worldwide support Regional and worldwide user groups Local, regional and global support centers Multilingual support Ross Global Support Capabilities

16. 220 Professionals in Europe. Oriented to the Customer. Total Implamentation Service. Projects granted in : Deadlines. Total Costs. Extended experience in ERP solutions’ implementations. Team Organization: Through expertise. Leaded by a Project Director. Contiuus support of Systems Technical Team and Product Experts. Professionals devoted to the Customer

17. Global Partners • Deloitte Touche • Price Waterhouse Coopers • M.I.S. • Cap Gemini • Sema Group • Andersen Consulting • Arthur Andersen • EDS • Ernst & Young • Cimix

18. Ross Global Product • Designed for multi-company, multi-site, multi-entity • Language Support - English, French, Spanish, Portuguese, German, Italian, Dutch, Swedish, Polish, Hungarian, Japanese, Chinese, Thai, etc... • Localization for local country statutes and practices • Flexible architecture to support local needs • Global version including all localized national extensions • Euro & Year 2000 compliance • Business Processes Modelling Tools

19. A Growing Company 1996 - 1998 Total Revenue (in Million US $)

20. More Importantly 1996 - 1998 Software Revenue (in Million US $)

21. Important to our Customers Research & Development as a % on Sales

22. Positioning • Process Industry: • Food & Beverage • Chemical & Petrochemical • Farmaceutical • Natural Resources (Metals, Wood, ...) • Others • Mid to Big size companies • Multinational, Global Companies • Rapid Return of Investment

23. Process Industry Focus 1996 - 1998 Process Manufacturing Contracts (in Million US $)

24. Gartner Group Summary Ratings for Batch/Repetitive Functionality 6 5.4 4.8 4.87 5 5 4.47 3.81 4 3 2.86 3 2.2 2 1 0 0 MAI JBA JDE Ross Baan Oracle Intentia SAP R/3 4th Shift ERP Avg.

25. Gartner Group Summary Ratings for Continuous/Batch Functionality 6 5.4 5 4.6 4.33 4.2 4.06 4 3.28 2.6 3 2.2 2.2 2.2 2 1 0 0 JDE MAI JBA SSA Ross Baan Oracle Intentia SAP R/3 4th Shift ERP Avg.

26. Support & Service 6 6 5.7 6 5.2 5 5 4 3.5 3.4 3.2 3.3 2.8 3 2 1 0 ERP Avg. MAI JBA SSA JDE SAP R/3 Ross Baan Oracle Intentia

27. Ross Results • RossResults ERP Solution Delivery Methodology: • Ross Services • The FrontRunner Renaissance CS implementation methodology • Renaissance CS Ross On-Line Knowledge • Consulting Alliance Program • Ross Global Support • SAM

28. Effective Information Delivery Adaptive, On-line Implementation Model Business Information Model “Built-in” Implementation Tools

29. Effective Information Delivery Significant Business Improvement • Results: • Total Ownership Cost • Speed, Quality, ROI Optimize Rapid Implementation Strategy Adaptive, On-line Implementation Model Go Live Business Vision Test/Train Business Information Model Model Install Built-in Methodology...“Expertise”

30. The Influence Groups “We interviewed about a dozen Ross Customers at the conference -- Even with consultants managing the implementation process the ratio of service fee to license price was around one to one.” Joel Serface AMR Alert on Manufacturing February 28, 1997

31. Pharmaceuticals/Biotechnology Anabolic Laboratories, Inc. Astra Pharmaceuticals Ltd Astra-Merck Group Avant Immunotherapeutics, Inc. Barr Laboratories Biopure, Inc. Boston Biomedica, Inc. Centeon SA Centre Specialty Pharmaceutiques Co-Operative Animal Health, Ltd. Creative BioMolecules Dako Diagnostics Limited Eli Lilly & Co. Enzymatic Therapy, Inc. Eschmann Bros. & Walsh Limited Farmasierra S.L. Faulding Pharmaceuticals Fisons plc Generics (UK) Limited Genetics Institute, Inc. Genzyme (UK) Limited Hardy Diagnostics IDEC Pharmaceuticals Intracel, Inc. Laboratorios Hipra, S.A. Laboratorios Norman F.A. Lederle-Praxis Biologics Matrix Pharmaceuticals, Inc. Menarini Diagnosticos, S.A. Mission Pharmacal Morton Grove Pharmaceuticals Process Manufacturing Client List Mylan Pharmaceuticals Napp Technologies Novopharm, Ltd. Organon Laboratories Limited Osteotech, Inc. Peter Black Healthcare Limited Pharmascience Sanofi Tabuk Pharmaceuticals Técnicas Médicas SA UCB Pharma SA UCB-Bioproducts SA Usana, Inc. Zeus Scientific, Inc.

32. Más Información http://www.interface.ru http://www.rossinc.com