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How a dedicated team of designers and developers under Netsmartz's can Build Your Team model is adding a value to Samsung's operations. <br><br>OUR APPROACH: <br>Netsmartz set up a dedicated team to develop a new storefront for Samsung. An SME (Subject Matter Expert) was appointed to architect the solution The team follows the Agile process using JIRA to keep track of day to day tasks and to provide visibility to the client A daily Scrum meeting with the client is part of the process The Project Manager is the Single Point of Contact (SPOC) who liaises with the client
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Toll Free Number: 1-888-661-8967 Global Technology Solutions Partner How a dedicated team of designers and developers under Netsmartz's Build Your Team model is adding value to Samsung's operations. https://shop.Samsung.com/in THE CLIENT Samsung Electronics Co., Ltd. is a South Korean multinational electronics company headquartered in Suwon, South Korea. It is a global leader in consumer electronics and white goods. The Samsung India Online Shop is managed and maintained by Samsung India Electronics eStore team backed by its dedicated team at Netsmartz. + The team needed to be in a controlled environment for security and confidentiality reasons + Branding guidelines needed to be followed to the letter so they needed an experienced team that could handle the task + The team had to be skilled in multiple technologies since the project had a lot of parameters that needed to be met The Samsung team at Netsmartz has developed the Samsung India’s online eStore and are currently maintaining it. It has been built using the Magento Community Framework. The objective was to provide a good scalable online ecommerce platform for Samsung consumers, employees and enterprises directly linked with Samsung, to purchase different products with ease. APPROACH + Netsmartz set up a dedicated team to develop a new storefront for Samsung + An SME (Subject Matter Expert) was appointed to architect the solution + The team follows the Agile process using JIRA to keep track of day to day tasks and to provide visibility to the client CHALLENGES + Samsung needed to revamp its existing online storefront in India on an urgent basis and needed a full-fledged skilled team of developers to handle the task + A daily Scrum meeting with the client is part of the process + The Project Manager is the Single Point of Contact (SPOC) who liaises with the client
Toll Free Number: 1-888-661-8967 Global Technology Solutions Partner THE TEAM + Reports have been upgraded further to provide all the analytical information needed by the eStore team The Samsung team at Netsmartz consists of 21 team members. This has grown from the initial team of 6 people. The team is expected to expand in the coming months. + The distribution line in the backend of the new application has been enhanced to allow engagement of multiple distributors and brand shops to upload and sell their respective inventories online SOLUTION + We provide 24x7 NOC support to handle and solves queries related to Amazon Server, Galera Cluster and Modsec security + A Content Management engine was created using Magento and MySQL so Samsung's Sales teams could put together product details and information speedily in the backend + Functionality Testing, Automation Testing, Performance Testing, Cross-browser Testing, Beta Testing and Accessibility Testing are consistently carried out + Enhanced features like Pre-booking, Notify me, Multiple Payment Gateways, Track Shipments were implemented and control was provided to the eStore team + The website was made responsive and a single login allows customers to access all Samsung's global sites with the same account WHY BUILD YOUR TEAM @ NETSMARTZ + At Netsmartz our people are fluent in English and you will have no issues communicating with them + A PWA (Progressive Web Application) is under development. Progressive Web Apps are experiences that combine the best of the Web and the best of apps + We tackle the time zone difference by ensuring there is adequate overlap with your time zone + The back-end architecture of the new system was built to scale (hosted on Amazon Cloud) and to tackle high traffic load smoothly. It handles 60 – 70K users every day and this is only expected to grow exponentially + Once your team reaches a certain size, a Project Manager is appointed who spends more time in your time zone for efficient communication + Our people take full ownership of projects rather than behaving like hired hands + The new application has been encapsulated by server level security modules and a firewall to prevent unwanted intrusions on the website + If you need a particular technology for your project, we ensure the resources receive training if needed + The administrator panel access levels have also been enhanced using feature-based roles and permissions + We have state-of-the-art communication facilities with enhanced video conferencing equipment and high- speed Internet + Flash Sales and campaigns are now easy to manage and can be rolled out as and when needed, using the customized workflows implemented within Magento + We scale your team up and down as per requirement so you never face a manpower crunch or have to pay for resources you don’t need + All the three store fronts (B2C, B2E and B2B) have been merged. Since the data is centralized, the eStore team can manage the product line, orders and offerings from one single Admin panel + IP Ownership: rest assured that the assets and code we develop will always belong to you
Toll Free Number: 1-888-661-8967 Global Technology Solutions Partner TECHNOLOGIES USED + Unification of the Samsung Shop customer base by deploying Single Sign On of the parent website + Integrate inventory, orders and shipment with the third- party distribution system + Automated test cycle and deployment for streamlined maintenance RESULTS + The Samsung team has grown from 6 to 21 members + Work turnarounds are fast and have taken the pressure off the Samsung team WHAT WE IMPLEMENTED + Thanks to 24x7 NOC support, the backend architecture can handle increasing traffic loads easily -60-70K users visit the site daily + Multiple storefronts managed through one content management system + Samsung can create Flash Sales, Discount offers and pricing promotions extremely fast for different audience segments + Customized workflows within Magento to cater to business needs + They can ramp up or scale down team size easily as per requirement. We will be adding 10 more people for Samsung's PWA (Progressive Web App) soon + Data migration + Add-on plug and play features like multiple payment gateways, distributors, pre-booking etc. + The solution created is a top-notch eStore that is responsive, and scales up to handle high volumes of traffic + Data analytics with enhanced reports ABOUT NETSMARTZ Headquartered in Rochester, New York, with multiple offices across the globe, Netsmartz is a CMMi3 & ISO 9001:2008 certified company. Formed over 17 years ago, we currently have more than 1000 employees, a rich experience of successfully executing 2000+ projects and working with small companies to Fortune 1000 clients. Netsmartz Global Delivery Center, Chandigarh Company Certifications ISO/IEC 27001:2013 CERTIFIED Individual Certifications
NETSMARTZ LOCATIONS OSLO TORONTO ROCHESTER CHANDIGARH LOS ANGELES MOHALI GURGAON SINGAPORE Rochester, NY 332, Jefferson Road Rochester, NY 14623, US Phone: +1-585-340-1166 Oslo Gjekstadveien 36 3218 Sandefjord, Norway Phone: +47 97653546 Chandigarh Netsmartz House, Plot no. 10, Rajiv Gandhi Chandigarh Technology Park, Chandigarh - 160101 Phone: +91-172-5055200 Los Angeles, CA 200 Spectrum Center Dr Irvine, CA 92618, US Phone: +1-949-813-3114 Singapore 16 Raffles Quay, #33-03 Hong Leong Building, Singapore 048531 Phone: +65-9450-4800 Mohali IT-C-6, Sector 67, Mohali – 160062, Punjab, India Phone: +91-172-3068070 Toronto 545 King St W, Toronto ON M5V 1M1, Canada Phone: +1-647-542-0114 Gurgaon 9th Floor, JMD IT Megapolis Sector 48, Sohna Road Gurgaon - 122001 Phone: +91-124-4978466 Global Technology Solutions Partner Like to find out more about how you can Build Your Team@Netsmartz? If you need to know more about how we can help you get your dedicated team, do get in touch. We can set up a meeting at a time suitable for you. Toll Free Number: 1-888-661-8967 sales@netsmartz.com http://www.netsmartz.com/software-development/ build-your-team-netsmartz/ ROCHESTER LOS ANGELES TORONTO OSLO SINGAPORE CHANDIGARH MOHALI GURGAON HQ: 332 Jefferson Road, Rochester, NY 14623, Phone: 1-585-340-1166