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Slides from Niels´ keynote at Agile Tour 2013 Vilnius, Lithuania
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Bye-byeManagement! WhyManagementisdispensable. Howourorganizationswillbecomeagile,radicallydecentralized, andnetworked.Soonerthanyouthink. AgileTourLithuania2013-Vilnius NielsPfläging @NielsPflaeging nielspflaeging.com betacodex.org
Quiz. Trust Culture Innovation CustomerSatisfaction Earnings Success Love Quality Cost Products Engagement Leadership Risk Compliance
Thinking Doing
Thinkers (Managers) Doers (Workers)
TheoryX TheoryY Attitude Peopledislikework, Peopleneedtoworkandwanttotakeaninterest init.Underrightconditions,theyenjoyit finditboring,andwillavoiditiftheycan Direction Peoplewilldirectthemselves towardsatargetthattheyaccept Peoplemustbeforcedorbribed tomaketherighteffort Responsibility Peoplewillseekandacceptresponsibility, undertherightconditions Peoplewouldratherbedirectedthanaccept responsibility, (whichtheyavoid) Motivation Undertherightconditions,peoplearemotivated bythedesiretorealizetheirownpotential Peoplearemotivatedmainlybymoney andfearsabouttheirjobsecurity Creativity Mostpeoplehavelittlecreativity-except whenitcomestogettingroundrules Creativityandingenuityarewidelydistributed andgrosslyunderused
Thinking &Doing Thinking &Doing Structure3
Structure3 withmore detail
2InformalStructure 1FormalStructure 3ValueCreationStructure
Alive Systemic Integrated/integrating Workthework Outside-In Led Dead Mechanical Divided,individualizing Workthepeople Top-down Managed
Dresscodes Orgcharts PerformanceAppraisal/360° Holidayapplications Paidextrahours ”Meritocracy“ Horáriosdedesconfiança HR Quotas Incentives Individualtargets Targetnegotiation Jobtitles Controlofworkhours JobDescriptions PayforPerformance Bonuses Salaryranges KnowledgeManagement CompetenciesManagement Suggestionboxes Trainingbudgets PersonnelDevelopment ”PersonnelExpenses“ 24 Vortrag:NielsPfläging AssessmentCenters
Management:*1911,✝ ✝ca.1970
Industry Retail Itispossible Services Governments &NGOs
Integration phase Differentiation phase Pioneering phase
Transparency&Improvement Comparisonsbetweenpeers Comparisonswithpreviousperiods DialogandDissent Socialandgrouppressure Paybymarketvalue ResultsSharing … Beta Fixed,individualtargets ManagementbyObjectives BudgetsandPlans PerformanceAppraisal HierarchicalPressure PaybyPositionand/orPerformance IncentivesandBonuses … Alpha Alpha
Law §1Freedomtoact §2Responsibility §3Governance §4PerformanceclimateResultculture §5Success §6Transparency §7Orientation §8Recognition §9Mentalpresence §10Decision-making §11Resourceusage §12Coordination Beta Connectedness Cells Leadership Alpha notDependency notDepartments notManagement notDutyfulfillment notMaximization notPoweraccumulation notTop-downprescription notIncentives notPlanning notBureaucracy notStatus-oriented notCommands Fit Intelligenceflow RelativeTargets Sharing Preparedness Consequence Purpose-driven Marketdynamics
Howaboutreinventingworkentirely– forthiscentury? @NielsPflaeging nielspflaeging.com betacodex.org Slides:onSlideShare Freewhitepapers:Also.Many.