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Despite the growth of an email and social media, the ability of clients, customers, and, most importantly, staff to pick up the phone and talk is critical. Every business should have a dedicated phone number and a phone system that provides the features, functionality, and flexibility required to conduct successful business.<br>
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TipsForChoosingtheSuitableSmallBusinessPBXSystem • Despitethegrowthofanemailandsocialmedia,theabilityofclients,customers,and,mostimportantly,stafftopickupthephoneandtalkiscritical.Everybusinessshouldhaveadedicatedphonenumberandaphonesystemthatprovidesthefeatures,functionality,andflexibilityrequiredtoconductsuccessfulbusiness. • Here'showtochoosetherightPBX systemforyourbusiness,whetheryou'reupgradinganexistingbusinessphonesystemorinvestingforthefirsttime. • Understandingbusinessphonesystems • Untilaboutadecadeago,theonlyoptionwasinstallinganexpensivefixed-linetelephonesystemandpayingmonthlyrentalandcallcharges.Likesomanyotherthings,theinternet • hasforeverchangedbusinesstelephonesystems,providinggreaterflexibilityatamuchlowercost. • Therearethreetypesofbusinesstelephonesystems.Here'sanexplanationofwhattheyareandhowdotheywork. • AtraditionalPBXphonesystemthatconnectstofixedlinesviaruggedphone. • AnIP-PBXsystemthatusesVoIPtomakeandreceivecallshasSIP-enabledruggedphones. • Acloud-basedtelephoneservicethatusesVoIPtechnologytomakeandreceivecallsonyourcomputerviaanapportheinternet.
Stepstoselectingthebusinessphonesystem 1.Identifywhatworksandwhatdoesn'twithyourbusinessphonesystem Youmayskipthisstageifyourcompanyisalreadyestablishedandhasaworkingphonesystem.Ifyoustillneedto,describeyourcurrentissueswithyoursetup. Costisatypicalconcernforcompaniesofallkinds,andbyselectingtheproperprovider,youmaysavealotofmoney.Ifyourfirmisexpandingquicklyoryouarerelocatingoffices,thesemaybedifferentcausesforchangeifyourexistingsetupcouldbemoreeffective.Detailthesizeofyourcurrentsystem,includingthenumberofuserscurrentlyloggedinandtheirusagepatterns,beforedecidingtoremoveit. 2.Testyourinternetconnection Forproperoperation;IP-PBXandcloud-basedVoIPsystemsneedasafeandquickinternetconnection.Youcanexperienceshakyorpatchyconnectivity,resultinginerraticcalls. Althoughtheavailabilityofhigh-speedconnectionsisexpandingthroughoutthenation,coveragestillneedstobeimprovedinsomeplaces.Youmayevaluateyourdownloadanduploadrateswithfreespeedcheckersthatarereadilyavailable.Testyourconnectionduringtheworkingdaytoofferarealisticaveragespeedbeforedealingwithasupplier. BeforedismissingaVoIPsystem,talktoyourproviderorlandlordifyourconnectionspeedisslow.
Considerhowyourbusinessusesitstelephonesystem Doyoureceivemanyincomingcalls,ordoesitonlyoccasionallyring?Doyoufrequentlyplacecallsabroad?Doemployeesphoneoneanotherorprefertocommunicateviaotherplatforms,suchasinstantmessaging? Yourdecisionaboutanewsupplierwillbeheavilyinfluencedbyhowyourcompanyusesitsphonesystem.Ananalogphonesystemcouldprovidethemoststableplatformifyoudealwithsubstantialcallvolumesormakemanyoutgoingcalls. AnIPPBXorcloud-basedsystemcanbemoreappropriateforyouifyouworkflexibly,aregrowing,ordesirethehigherlevelofcontrolthatVoIPoffers—alongwiththecostbenefits. Setyourpriorities Thefreedomandcontrolofcloud-basedVoIPsolutionssupportmodernworkingpractices.Itgivesyouoveryourcompanyphones,butdoyouneedallthosefeatures? Listtheessentialfeaturesyournewsystemmustoffertofulfillyourrequirements.Distinguishbetweengoodandnecessaryfunctions. Managingandmaintainingpermanentinfrastructuremaybeappealingifyourunatraditional9–5businessfromanofficeorotherlocation.Acloud-basedVoIPsystemcanbemoreappropriateforyourcompanyifemployeesworkirregularhoursfromdifferentplacesandyourcompanyisflexibleinhowitruns.Currentcloud-basedVoIPsystemshavefunctionalityandfeaturesthatcanincreasebusinessproductivityandsavemoney,butonly ifyouknowhowtousethem. Conclusion CurrentVoIPsystems—boththosethatareself-hostedandthosethatarecloud-based— offersignificantfinancialbenefitsoverfixed-lineinfrastructure.AlthoughAavazfree PBXsystemaremorereliableandsecure,theycannotprovidetheflexibilitythatyourteamandorganizationneed. .