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Transaction Processing & Enterprise Resource Planning Systems

Transaction Processing & Enterprise Resource Planning Systems. Chapter 9. An Overview of Transaction Processing Systems. TPS, MIS/DSS, and Special Information Systems. Traditional Transaction Processing Methods & Objectives. Batch processing systems On-line transaction processing (OLTP)

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Transaction Processing & Enterprise Resource Planning Systems

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  1. Transaction Processing & Enterprise Resource Planning Systems Chapter 9 Principles of Information Systems, Sixth Edition

  2. An Overview of Transaction Processing Systems Principles of Information Systems, Sixth Edition

  3. TPS, MIS/DSS, and Special Information Systems Principles of Information Systems, Sixth Edition

  4. Traditional Transaction Processing Methods & Objectives • Batch processing systems • On-line transaction processing (OLTP) • On-line entry with delayed processing • Process data generated by and about transactions • Process data generated for and about transactions • Maintain a high degree of accuracy and integrity • Produce timely documents & reports Principles of Information Systems, Sixth Edition

  5. Traditional Transaction Processing Methods & Objectives • Increase labor efficiency • Help provide improved service • Help build and maintain customer loyalty • Achieve competitive advantage Principles of Information Systems, Sixth Edition

  6. Batch versus On-Line Transaction Processing Principles of Information Systems, Sixth Edition

  7. Integration of a Firm’s TPSs Principles of Information Systems, Sixth Edition

  8. Examples of Transaction Processing Principles of Information Systems, Sixth Edition

  9. Transaction Processing Systems Principles of Information Systems, Sixth Edition

  10. Transaction Processing Activities • Data collection • Should be collected at source • Should be recorded accurately, in a timely fashion • Data editing • Data correction Principles of Information Systems, Sixth Edition

  11. Document Production and Reports Principles of Information Systems, Sixth Edition

  12. Control & Management Issues • Business resumption planning • Disaster recovery • Backups Principles of Information Systems, Sixth Edition

  13. Transaction Processing Audit • Does the system meet its business requirements? • Are there procedures and controls? • Are the procedures & controls properly used? Principles of Information Systems, Sixth Edition

  14. Order Processing Systems • Order entry • Sales configuration • Shipment planning • Shipment execution • Invoicing • Customer relationship management (CRM) • Routing and scheduling • Scheduling systems Principles of Information Systems, Sixth Edition

  15. Document Production Reports Principles of Information Systems, Sixth Edition

  16. Traditional Transaction Processing Applications Principles of Information Systems, Sixth Edition

  17. Order Processing Systems Principles of Information Systems, Sixth Edition

  18. Order Processing Systems Principles of Information Systems, Sixth Edition

  19. Order Entry System Principles of Information Systems, Sixth Edition

  20. Shipment Planning Principles of Information Systems, Sixth Edition

  21. Inventory Status Report Principles of Information Systems, Sixth Edition

  22. Invoicing Principles of Information Systems, Sixth Edition

  23. Customer Relationship Management Principles of Information Systems, Sixth Edition

  24. The 15 Top-Rated CRM Software Packages Principles of Information Systems, Sixth Edition

  25. Purchasing Systems • Inventory control • Purchase order processing • Receiving • Accounts payable Principles of Information Systems, Sixth Edition

  26. Purchasing Systems Principles of Information Systems, Sixth Edition

  27. Accounts Payable Principles of Information Systems, Sixth Edition

  28. Accounts Payable Principles of Information Systems, Sixth Edition

  29. Accounting Systems Principles of Information Systems, Sixth Edition

  30. Accounts Receivable Principles of Information Systems, Sixth Edition

  31. Accounts Receivable Aging Report Principles of Information Systems, Sixth Edition

  32. Typical Paycheck Stub Principles of Information Systems, Sixth Edition

  33. Payroll Journal Principles of Information Systems, Sixth Edition

  34. General Ledger Principles of Information Systems, Sixth Edition

  35. General Ledger Principles of Information Systems, Sixth Edition

  36. ERP Software Vendors Principles of Information Systems, Sixth Edition

  37. International Issues • Different languages and cultures • Disparities in information systems infrastructure • Varying laws and custom rules • Multiple currencies Principles of Information Systems, Sixth Edition

  38. Enterprise Resource Planning Principles of Information Systems, Sixth Edition

  39. Enterprise Resource Planning • Real-time monitoring of business functions • Supports human resources, sales, and distribution • Accommodates the different ways each company runs business Principles of Information Systems, Sixth Edition

  40. Advantages of ERP • Eliminates costly, inflexible legacy systems • Improved technology infrastructure • Improved work processes • Increased data access for decision making Principles of Information Systems, Sixth Edition

  41. Disadvantages of ERP • Expense & time • Radical change • Integrating with other systems • One vendor risks Principles of Information Systems, Sixth Edition

  42. ERP System Principles of Information Systems, Sixth Edition

  43. Business Application Programming Interface (BAPI) Principles of Information Systems, Sixth Edition

  44. Summary • Transaction Processing Systems - consist of all components of a CBIS, including databases, telecommunications, and people • Transaction Processing Systems Methods - batch, on-line, and on-line with delayed processing • Enterprise resource planning (ERP) software - a set of integrated programs that manage a company’s vital business operations for an entire multisite, global organization Principles of Information Systems, Sixth Edition

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