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MBA ( Finance)

Project Report Presentation on. “TO STUDY THE FINANCIAL SERVICES OF HDFC BANK LTD. IN CHANDRAPUR”. Presented by. MBA ( Finance). INTRODUCTION. “Housing Development Finance Corporation Limited”. Incorporated in August 1994

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MBA ( Finance)

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  1. Project Report Presentation on “TO STUDY THE FINANCIAL SERVICES OF HDFC BANK LTD. IN CHANDRAPUR” Presented by MBA (Finance)

  2. INTRODUCTION “Housing Development Finance Corporation Limited” • Incorporated in August 1994 • Currently has an nationwide network of 2,544 Branches and 9,709 ATM's in 1,399 Indian towns and cities. • first to receive an 'in principle' approval from the Reserve Bank of India (RBI) to set up a bank in the private sector

  3. Objectives of Study • To know about the Banking industry • To study the Banking services provide by HDFC Bank ltd. • To get a practical knowledge of Banking service • To get some knowledge about debit card, credit card, phone-banking & net-banking.

  4. Scope & Limitation of Study • The approach to the study has been made from the point of view of individual • The study has been undertaken mainly to measure the performance of different services • Limitation was paucity of time. • Limitation was Concentrating on the happenings on specific branch

  5. Hypothesis of Study • Financial Services Provided by HDFC Bank is “World Class” • Costumersneeds and supply of services are equal. In other word Customers make satisfied by providing good Services • Assuming that provided services are Expensive, as it is Top Class Pvt. bank.

  6. Findings… Services Provided by Bank… • Wholesale Banking Services • Retail Banking Services • Treasury Bank Services

  7. Findings… Services Provided by Bank… • Wholesale Banking Services • Working Capital Finance • Trade Services • Transactional services • Cash management • vendor and distributor finance • supply chain management To large, blue-chip manufacturing companies in the Indian corporate to small & mid-sized corporate and agric-based businesses

  8. Findings… Services Provided by Bank… • Retail Banking Services • Banking Services. • Loan Services • De-mat Services • ATM’s • Phone Banking • Net Banking • Mobile Banking To Individual , Company , HUF , Proprietor , NRI’s

  9. Findings… Retail Banking Services • Accounts & Deposits. • Saving Accounts • Salary Accounts • Currents Accounts • Deposits Accounts • Demat Accounts • Rural Accounts • Loans • Personal Loans • Home Loans • Car Loans • Two Wheeler Loan • Loans Agst. Assets. • Educational Loans • Rural Loans • Cards • Debit Card • Credit Card • Prepaid Card • Reward Cared

  10. Findings… Services Provided by Bank… • Treasury Services • Foreign Exchange • Derivatives • Money Market • Debt Securities • Equities The Treasury business is responsible for managing the returns and market risk on this investment portfolio.

  11. Conclusion… • People Don’t Like to Pay More for Value added Service • People Delighted when they get High services @ Cheap rate. • People Expect more and Pay less • World Class services are only dependant on Specific Metro city Branches/Cities • Untapped Rural Market • Services are same like all Banks but Service Standard differs • Service rate are High compare to Public Banks • Some Costumers are dissatisfied for hidden Bank Charges

  12. Thank You Sir

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