Overview of Open SUNY

Overview of Open SUNY January 2014

Why Open SUNY? • What is Open SUNY? • What was the path to design Open SUNY? • How can Open SUNY support faculty? • What is the path ahead?

Just in New York, there are millions of individuals who need access to high-quality higher education Potential target student populations in New York State Underserved adults • At least a high school education, but no college degree 6.9 M • Associate’s or bachelor’s degree 4.2 M Currently enrolled students • Current SUNY students 0.46 M • Other NYS college students 0.86 M High school students • Juniors and seniors in NYS 0.39 M • Millions more potential students in other states and around the world SOURCE: National Center for Education Statistics, Current Population Survey

Access to and completion of higher education shapes the lives of individuals, economies, and societies ~2 X Unemployment rate of individuals without any college experience versus those with a bachelor’s degree ~300% Poverty rate for high school graduates relative to poverty rate for bachelor’s degree recipients 24% Percent difference in those reporting they “understand quite a bit about the political issues facing our country” between bachelor’s degree recipients and high school graduates Source: CollegeBoard Advocacy & Policy Center report Education Pays 2010: The Benefits of Higher Education for Individuals and Society; National Center for Education Statistics, Current Population Survey

Students face real challenges that impact access, completion, and success… challenges that better online-enabled education from SUNY institutions can solve SUCCESS COMPLETION • I wish all my professors had been as effective at teaching online as the best of them – I feel like I would have learned more… • I need some extra help to make online work for me. COMPLETION COMPLETION • I need to take courses from another SUNY school at a distance… • It will be tough for me to finish my degree because of the costs (e.g., textbooks) ACCESS ACCESS SUCCESS • I’m not sure what online degrees SUNY offers / it is hard to find the right program for me • I want to combine the flexibility of online and hands-on learning opportunities • The degree I want isn’t offered online by any SUNY institution SOURCE: Student focus groups and surveys; Regional Engagement Sessions; interviews with campus staff

At the same time, online education is rapidly and substantially changing the higher education landscape ~20% Yearly growth rate of students enrolled in at least one online course over the last decade >30% Percent of students enrolled in higher education in the U.S. also enrolled in at least one online course2 69% Chief academic leaders that say that online learning is critical to their long-term strategy3 ~$7,000 Cost of the new online M.S. in Computer Science from Georgia Tech1 1 Babson Survey Research Group and the College Board, “Changing Course: Ten Years of Tracking Online Education in the United States” 2Babson Survey Research Group and the College Board, “Changing Course: Ten Years of Tracking Online Education in the United States” 3Babson Survey Research Group and the College Board, “Changing Course: Ten Years of Tracking Online Education in the United States” 4http://www.insidehighered.com/news/2013/05/14/georgia-tech-and-udacity-roll-out-massive-new-low-cost-degree-program

SUNY must respond by working together to raise the bar on our online-enabled education efforts. Open SUNY is our common response Open SUNYVision Open SUNYaims to provide students with the nation’s leading online learning experience. Open SUNY aims to draw on the Power of SUNY and support campuses and faculty to: • Dramatically expandaccessto higher education • Raise completionrates • Prepare students for successin their lives and careers, and contribute to the economic success of New York State and beyond • Source: 2013 State of the University Address: College Is Worth It, January 15, 2013; Interim Report of the Chancellor’s Online Education Advisory Team, December 2012; SUNY Board Outlines Implementation of Open SUNY, March 19, 2013

What is Open SUNY? A cross-system collaboration to create initiatives and services that support campuses and faculty in enhancing online-enabled education to improve student access, completion and success • Open SUNY WILL… • Be a set of initiatives and services • Enhance our joint capabilities and offerings in online-enabled education • Acknowledge and build upon successes and ongoing efforts of your campuses • Provide attractive opportunities for campuses while respecting their autonomy • Open SUNY WILL NOT… • Be a new campus or serve as a degree-granting entity • Change the authorities of Presidents or other campus leaders • Alter, undermine, circumvent or otherwise change existing governance processes or models • Establish a set of mandates for campuses or faculty to conduct online education

Myths about Open SUNY There are a number of myths about Open SUNY • “Open SUNY will try to remove faculty control of the curriculum and modify academic standards.” • “Open SUNY and online education is a smokescreen for job cuts.” • “Open SUNY will force our faculty to accept credits…from other SUNY institutions…from MOOCs…from PLAs that we do not think provide the level of learning / rigor we demand.” • “Open SUNY is all about seamless transfer.” • “Open SUNY and efforts to expand online-enabled learning risk my / my colleagues’ critical intellectual property.” • “All faculty will be forced to teach online.” • “Open SUNY will turn teaching into a cookie-cutter process, forcing standardization.”

Open SUNY: Our digital DNAEmerging Open SUNY initiatives High-needsdisciplines SignatureSUNYprograms Prior learningassessment Credit-bearing third-party content Course supports Community of practice Generaleducation Competency development Competency-basedlearning Experientiallearning • = Not operational in Jan 2014 Offeringspowered byOpen SUNY + Workforcedevelopment Facultyprofessionaldevelopmentin online education Open SUNYLearningCommons Research & innovation Lab fornew modelsin teaching and learning Open SUNYGlobal Skillremediation Academicinitiatives Faculty supports 24/7 service hotline Open SUNY Affordable broadband for NYS Institutionalpathways & readiness Studentconcierge Campus and system-wideinitiatives andsupports 24/7 service hotline IT enablers Student supports Studentserviceshotline Open SUNY infrastructure Onlineacademictutoring Identification& verification CompleteSUNY Stakeholder engagement and commun- ications SUNY Monitoring and continuous improvement Educationalresources Policyarchitecture Universal sign-on Studentonlineexperience Libraryand openeducationalresources Potentialstudents Funders and partners Open- SUNY.edu navigator Revenue andcost models Creditsand financialaid acrosscampuses Legal andcompliancepolicies ePortfolio NY State Onlinereadinessassessment Explorationcourse Student computer program

Degrees powered by Open SUNY + will have a series of distinctive elements Degrees powered by Open SUNY + Student supports Faculty supports • Highlighted on Open SUNY Navigator • Personal Concierge • 24/7 Help Desk • Online Academic Tutoring • Experiential Learning • Industry-Leading Teaching Practices • 24/7 Help Desk • Preferred access to faculty center • Course development supports including: • Instructional designer • Multimedia specialist • Librarians • Expanded tools for integration with the Learning Management Systems “Provided McKinsey team members of extraordinary talent.” “Give every ounce of energy for our success. Do you sleep?” “Powerful that you have the ability to work from the Director to the junior analyst.” “Invaluable coaches to our senior leaders and team members.” SOURCE: McKinsey

The first wave of degrees powered by Open SUNY + includes eight degrees from six campuses • AAS in Clinical Laboratory Technologies • AAS/AS in Tourism Management • BS in Electrical Engineering • BS in Business, Management, and Economics: Human Resources Management • BS in Science, Mathematics, and Technology: Information Systems • MBA • MBA in Health Services Administration • BS in Nursing

Open SUNY benefits all campuses, with degrees powered by Open SUNY + receiving additional supports …with Degrees powered by Open SUNY + receiving additional supports All campuses receive some benefits from Open SUNY… Campus goals Attracting students Highlighted Open- SUNY.edu navigator Onlinereadinessassessment Engagement: Potentialstudents Open- SUNY.edu navigator Engagement: Potentialstudents Developing programs and institutional capability Priority Open SUNY infrastructure Identification& verification Institutionalpathways & readiness Institutionalpathways & readiness Supporting faculty Open SUNYLearningCommons 24/7 service desk Community of practice Competency development Research & innovation Course supports Focused support Enhancing student experience and completion Studentconcierge Experientiallearning Experientiallearning 24/7 service desk Onlineacademictutoring

Open SUNY builds on a 20-year track record of introducing innovative ideas, testing and scaling them, and making them mainstream • 1994: Initiated system-wide asynchronous learning network with grants from Sloan Foundation • 1995: Launched the first online multi-institutional Learning Management System that scaled to support 40+ institutions • 1996: Launched systematic system-wide online faculty development and online course design processes • 2010: Power of SUNY & Innovative Instruction Transformation Team • 2000: SUNY’s SLN became the second-largest asynchronous learning network in the country • 2011: SUNY online students passed the 85K mark. Chancellor’s Advisory Committee on Online Education (part of Getting Down to Business Initiative) • 2012: Online faculty developed through SLN surpassed 5,000 mark, along with thousands more developed by campuses • 2013: Open SUNY launch challenge, State of University address

Open SUNY is being shaped through a rich set of inputs including extensive cross-system involvement • Cross-system teams and extensive engagement efforts Open SUNY • Insights from employers and the higher education industry • Student and prospective student perspectives and insights • Rich history and experience of SUNY institutions in online-enabled learning

Representatives from across SUNY have been broadly involved in designing and implementing Open SUNY • Translate Open SUNY vision into detailed design • Jul – Sept 2013 • Prepare for January 2014 introduction of Open SUNY • Oct 2013 – Jan 2014 • Prepare to launch Open SUNY at scale in September 2014 • Feb – Sept 2014 • Continue innovating and improving on Open SUNY • Oct 2014 and beyond • Four groups, with over 20 representatives from different roles and sectors in SUNY • Provost Open SUNY Advisory Committee • Student experience working group • Integrated business case working group • Academics and curricula working group • Over a dozen groups, with over 60 representatives from different roles and sectors in SUNY • Provost Open SUNY Advisory Committee • Academics and curricula working group • Student supports project management teams • Student supports functional experts • Faculty supports project management teams • Faculty supports functional teams • Faculty supports functional experts • Open SUNY partnership functional team • Delivery unit project management team • Delivery unit functional teams • Six campus teams

FACULTY SUPPORTS The Open SUNY Center for Online Teaching Excellence will support Fellows with research, competency development, course support, and community • Open SUNY Center for Online Teaching Excellence • Research & • innovation • Competency • development • Course support • Community of practice A B C D • Research & innovation unit within the center that supports research and experimentation in teaching through: • Guiding research agenda • Awarding funding • Documenting and publicizing findings • Facilitating connections and collaboration • Comprehensive training taught by faculty experienced in online education and delivered through workshops, webinars, and graduate-level certified courses, covering: • Pedagogical approaches • LMS platforms • Education technologies • Support through course development and delivery, provided by a team of: • Expert peers acting as instructional design coaches • Content discovery specialists to help discover content • Multi-media specialists to help create content • A community of peers with strong interconnections enabled by: • Online forums powered by Learning Commons • Regular calls, webinars, and workshops hosted by the center • Annual conferences hosted by research & innovation and competency development

FACULTY SUPPORTS A Research and Innovation will be guided by an Innovative Instruction Research Council composed of members from across SUNY • A new Innovative Instruction Research Council, chaired by the SUNY Vice Chancellor and Provost, will help articulate a SUNY-wide innovative instruction research focus and foster collaborative projects that benefit all campuses • Identification of pedagogical trends and innovations • Facilitation of campus-based contributions • Identification of barriers to instructional collaboration • Innovative Instruction Research Council • Dissemi-nation of findings and • identification of scale-up • Support for scholarship and communities of practice • opportunities

FACULTY SUPPORTS B A comprehensive set of trainings designed around faculty needs will provide competency development opportunities • Online teaching certification New development opportunities Building on existing faculty development format and structure • Instructional design certification • Online pedagogy certification • Best-practice structures and formats for core training sets, with each set targeting a unique faculty / course development model. Training content packaged for delivery by experts across SUNY. • Opportunities provided to interested faculty to gain accredited1 certification in online teaching and / or instructional design, with credits awarded for previously received training • Advanced online competency development • Core online competency development • Online-delivered fundamental resources for faculty interested in online education; examples include: • Is online education right for me? • How does online education differ from traditional education? • Fundamentals of online teaching & learning • Optional courses and workshops available on advanced topics, such as subject-specific pedagogies, taught through workshops and credited courses1 • 1. Accreditation provided through a partner campus

FACULTY SUPPORTS C Course development support is formalized through a “course development team” that brings together the required resources • Continuous improvement • Course development1 • Course delivery • Campus director / dean of online learning 1 • Close collaboration between center and campus staff and support teams • Center course support service coordinator 2 • Course development team 3 • In addition to the faculty, the team includes: • Expert instructional designer or faculty with instructional design expertise • Multi-media specialist • Librarian with content discovery expertise • 4-month effort to enhance or develop a course • Teaching Faculty 5 4 • Multi-media specialist • 20% • Expert • ID or faculty • 20% • Librarian (content discovery)20% 6 • 24/7 help desk • 24/7 help desk provided to help with technical issues 7 • 1. The model will apply in most cases excepting those where the Teaching Faculty is itself an Expert in instructional design

FACULTY SUPPORTS D The center fosters a community of practice through explicit actions, as well as through research, teaching, and support networks • Learning Commons • Communication • An online community enabled through SUNY Learning Commons, where members can create profiles, connect, share documents, ask questions, and get advice on a wide range of issues • COTE will keep members fully informed of its services and future road-map, latest events as well as relevant internal and external news • Information will be delivered through the website and through the Commons portal • Conferences, webinars & workshops • Inter-campus research and support networks • Regular research and training events such as conferences, webinars and workshops designed around the various roles and member interests to encourage development of community • Research collaborations between campuses will be encouraged and prioritized • Course development support will aim to foster inter-campus connections1 within subject areas to enhance system community 1 Inter-campus Instructional Designers will be assigned based on feasibility of resourcing and campus agreements

FACULTY SUPPORTS D Faculty can aspire to roles in the community that align with their interests and needs in online education • “Innovator and/or researcher • “Exemplar, coach, and mentor” • “Interested in online-enabled education” • “Expert instructional designer1” • “Experienced online practitioner” 1 An instructional design role fulfilled by instructional designers and faculty with the right expertise

FACULTY SUPPORTS To learn more about the Open SUNY faculty center and to stay informed about new developments regarding Open SUNY faculty supports, please visit the website, • http://commons.suny.edu/facultycenter • 1 • Visit the site to learn more about the center and stay informed • 2 • Sign up to join the community of practice–or share with your faculty colleagues

Open SUNY was introduced in January, with a launch at scale in September • Translate Open SUNY vision into detailed design • Jul – Sept 2013 • Prepare for January 2014 introduction of Open SUNY • Oct 2013 – Jan 2014 • Prepare to launch Open SUNY at scale in September 2014 • Feb – Sept 2014 • Continue innovating and improving on Open SUNY • Oct 2014 and beyond • January 2014Introduce Open SUNY to the world and showcase its core principles • In January, Open SUNY was introduced with… • Limited release of high-needs Open SUNY-powered degrees, with dedicated student concierges, guaranteed experiential learning, and dedicated course refresh teams • Website and online degree / course navigator • 24/7 customer service hotline and online tutoring • Establishment of a formal SUNY-wide ecosystem for promoting excellence in online teaching and learning • Initial faculty and IDs designated to fill roles in faculty community • An announcement in anticipation of formal launch in September

The path ahead involves you… Description How to get involved • Open SUNY main website: http://www.open.suny.edu • Open SUNY informational site: http://commons.suny.edu/opensuny • Open SUNY faculty center: http://commons.suny.edu/facultycenter Learn more about Open SUNY! • Engage your organization in a dialogue about Open SUNY and how online-enabled education can support your mission and goals • Share your ideas and input at http://commons.suny.edu/opensuny Engage in a dialogue and share your input • Sign up, as a faculty member or instructional designer, to join the community of practice at http://commons.suny.edu/facultycenter Sign-up for the community of practice • Nominate a program you work with to become powered by Open SUNY +in an upcoming application round Nominate a degree to become powered by Open SUNY + • Think about bringing a new degree or certificate program online, or creating an online-enabled version of any new program you launch Consider launching a new online-enabled program Apply for an Innovative Instruction Technology Grant • Learn more about and apply for an innovative instruction technology grant at http://commons.suny.edu/iitg

Overview of Open SUNY