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Overview

MISO Participating institutions What do we have? What do we use? What’s important to us? How satisfied are we? How do we rate the LIS staff? What do we want to know more about? Take-away points. Overview. MISO: Merged Information Systems Organizations

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Overview

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Presentation Transcript

  1. MISO Participating institutions What do we have? What do we use? What’s important to us? How satisfied are we? How do we rate the LIS staff? What do we want to know more about? Take-away points Overview

  2. MISO: Merged Information Systems Organizations Web-based quantitative survey designed to measure how faculty, students, and staff view library and computing services at 35 institutions of higher education: What services & resources are important? How effectively does LIS communicate? How skilled are our constituents? What additional skills do they wish to learn? Benchmarks for excellence MISO

  3. MISO Participating institutions Overview

  4. Who in the survey do we compare ourselves to?

  5. Who responded to the survey?

  6. MISO Participating institutions What kinds of equipment do you own? Overview

  7. What kinds of equipment do you own? Computers

  8. What kinds of equipment do you own? Phones

  9. What kinds of equipment do you own? Cameras

  10. MISO Participating institutions What do we have? What do we use? Overview

  11. Which technologies & services do you use? STAFF

  12. Which technologies & services do you use? STAFF

  13. Which technologies & services do you use? STAFF

  14. Which technologies & services do you use? STUDENTS

  15. Which technologies & services do you use? STUDENTS

  16. Which technologies & services do you use? FACULTY

  17. Which technologies & services do you use? FACULTY

  18. Which technologies & services do you use? FACULTY

  19. MISO Participating institutions What do we have? What do we use? What’s important to us? Overview

  20. What services are important to you? STAFF

  21. What services are important to you? STAFF

  22. What services are important to you? STAFF

  23. What services are important to you? STUDENTS

  24. What services are important to you? STUDENTS

  25. What services are important to you? STUDENTS

  26. What services are important to you? FACULTY

  27. What services are important to you? FACULTY

  28. What services are important to you? FACULTY

  29. What services are important to you? FACULTY

  30. MISO Participating institutions What do we have? What do we use? What’s important to us? How satisfied are we? Overview

  31. How SATISFIED are you? STAFF

  32. How SATISFIED are you? STAFF

  33. Scores in the middle: STAFF

  34. How DISSATISFIED are you? STAFF

  35. How SATISFIED are you? STUDENTS

  36. How SATISFIED are you? STUDENTS

  37. Scores in the middle: STUDENTS

  38. How DISSATISFIED are you? STUDENTS

  39. How DISSATISFIED are you? STUDENTS

  40. How SATISFIED are you? FACULTY

  41. How SATISFIED are you? FACULTY

  42. Scores in the middle: FACULTY

  43. How DISSATISFIED are you? FACULTY

  44. How DISSATISFIED are you? FACULTY

  45. MISO Participating institutions What do we have? What do we use? What’s important to us? How satisfied are we? How do we rate the LIS staff? Overview

  46. How do you rate LIS staff? Help Desk

  47. How do you rate LIS staff? Banner staff

  48. How do you rate LIS staff? Library circulation

  49. How do you rate LIS staff? Library reference staff

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