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Elizabeth Slater

Elizabeth Slater. P ositive, E ffective and P rofitable ways to. Manage Your Tasting Room. What do you need to be successful? Understanding your role Diverse skill set Ingenuity/Innovative thinking. Most important of all Make it FUN for both staff and visitors. What is your role?

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Elizabeth Slater

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  1. Elizabeth Slater

  2. Positive, EffectiveandProfitableways to Manage Your Tasting Room

  3. What do you need to be successful? Understanding your role Diverse skill set Ingenuity/Innovative thinking

  4. Most important of all Make it FUN for both staff and visitors

  5. What is your role? What elements may your job include? Team leader Mediator Customer Service Marketing Human Resources Sales Event Planner Public Relations

  6. What is your role? What elements may your job include? Cleaner Problem Solver Strategic Planning Bookkeeper Merchandiser Hospitality Cheerleader and…one more thing

  7. Must be able to lift 40-50lbs

  8. What are the skills you need? Organization Leadership Good communication Flexibility Delegation

  9. What else? Predictive Management Style* Analytical Aware of important and urgent, issues Focused on why things happen rather than what *F John Reh, About.com

  10. Ingenuity/Innovative Thinking Look at different ways to solve problems Solution-centric See the big picture as well as the details Give yourself time and space to find new solutions Be creative and unexpected

  11. Create a community Know your staff Strengths and weaknesses Be transparent Communicate effectively and regularly Improve your listening and communication skills

  12. Hone your management skills Hiring and firing Know what’s important and what’s not

  13. Don’t expect perfection… from yourself or your staff Forgive yourself for any mistakes

  14. Most importantly HAVE FUN

  15. Elizabeth Slater

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