Utility Management Services

1. Total Utility Management Services, LLC Utility Management Services

2. Utility Management Presentation • Utility Management Outsourcing • Total Utility’s Management Services • Benefits of using Total Utility’s Management Services AGENDA

3. Utility Management Outsourcing • Utility Cost Control • Reductions in: • Overhead and Administration • Internal Cost of In-House Utility Dept. & Expertise • Commodity Price • Competitive RFP process where competitive utility sources are available • Transportation & Distribution Costs • Negotiate best rates possible depending on alternate sources & competition rates • Utility Usage • Demand side management programs • Allows Client to Focus on Core Competencies • Risk/Price Management • Development of Corporate Pricing Objectives • Implement proven risk management programs

4. Total Utility’s Management Services • Opportunities for Innovation • Utility Asset Optimization • Aggregate client’s utility assets in this process • Full-Time Utility Management Professionals • Portfolio Approach for level of services • You select the level of service you need • Choose the Utility: Gas, Alternate Fuels, Electricity, Water, Sewer, Waste • Full Account Services • Competitive sourcing where available • Nominations and Balancing • Accounting, AP, and Reporting • Competitive Supply Sourcing (where available) Only • Nominating and Balancing • Customized Invoice Management, Reporting and Payment Services • Website for data archive

5. Total Utility’s Management Services • Competitive Utility Sourcing • Maintain list of reliable and financially sound suppliers • Work with facilities/corporate to establish a purchasing strategy • Administer RFP process • On-going contract administration • Daily Nomination and Balancing Services • Computerized meter reading Services (electric) • Nominations (gas) / Scheduling (electric) • Identify savings opportunities for both supply and transportation • Balancing support • Manage potential curtailment situations and arrange alternate supplies

6. Total Utility’s Management Services • Customized Invoice Management, Reporting, and AP Services • Maintain database of Utility contracts, usage, expense, and forecasts • Provide monthly utility expense estimates and forward forecasts based on historical/ forecasted usage • Full Accounts Payable functionality • Invoice payment services • Provide invoice dispute resolution • Development of customized solutions for your AP department • Provide accounting and management reports • All accounting and AP functions and reporting are audit ready at all times

7. Total Utility’s Management Services • Interactive Website for Data Archiving • Electronic archiving of reports on utility usage expense, forecasts, utility contracts, invoices, and other customized reports • Portal with customizable features for each customer user. • Filter and Sort function for reports by facility, division, etc • User may choose own links, weather, and level of information reporting

8. Benefits to You • Total Utility is Completely Independent • We represent You, not the utility supplier • Experienced Utility Managers • Extensive knowledge of Utility industry, the players and the systems • Currently managing accounts throughout N. America including Canada and Mexico • International consulting available on a project by project basis

9. Implementation Plan • Enter into a Utility Management Agreement ListingFacilities Served • Choose level of services • Receive and Sort all Client Contracts and Data from each participating facility • Review and analyze current Utility usage and cost • Prioritize facilities for implementation • Conduct facility visits and meetings • Implement chosen utility management services

10. Total Utility IS TOTALLY COMMITTED TO THE CLIENT

11. Contact Us Total Utility Management Services, LLC 10497 Town & Country Way Suite 224 Houston, TX 77024 Office: 713-333-TUMS (8867) Fax: 713-333-8873 Brandon Hayes, President bhayes@tumsllc.com Susan Hayes, Office Manager contracts and AP shayes@tumsllc.com Doug Melis, Director of Information Services dmelis@tumsllc.com Kathy Melis, Chief Financial Officer kmelis@tumsllc.com Kevin Brady, Account Director kbrady@tumsllc.com Kathy Silkworth, Sr. Account Manager ksilkworth@tumsllc.com Rick Swantner, Sr. Account Manager rswantner@tumsllc.com