Mobility + Technology = Better

1. Technology Session: 21stAnnual Transportation Disadvantaged Best Practices and Training Workshop Program Technology Experience Sharing and Putting It All Together Facilitator: Rob Gregg August 6, 2013 l Session I

2. Application of advanced and emerging technologies in information processing, communications, control, and electronics to meet public transportation needs Mobility + Technology =Better 21st Annual Transportation Disadvantaged Best Practices and Training Workshop Program August 6th, 2013 Rob Gregg

3. Why Technology? • Customer: Traveler information, more convenient routes, schedules, access • Efficiency / Productivity: Lower costs, operations, maintenance, improved response / travel times • Optimize System Management: Planning, monitoring, operator assistance, administrative processes • Safety & Security: Controls, surveillance, communication, emergencies Benefits Technology Session: 21st Annual Transportation Disadvantaged Best Practices and Training Workshop Program

4. Veterans Transportation and Community Living Initiatives Grant Twelve Florida Sites Awarded 2011- 2012 Technology Session: 21st Annual Transportation Disadvantaged Best Practices and Training Workshop Program

5. Ms. Gwen Johnson Program Supervisor Polk County Transit Services/ Polk Transit and Ms. Dean Kirkland-McMillan Director of Safety Security & Operations Support Citrus Connection/ Polk Transit Technology Session: 21st Annual Transportation Disadvantaged Best Practices and Training Workshop Program

6. Liz Peak Regional Services Coordinator Jacksonville Transportation Authority Technology Session: 21st Annual Transportation Disadvantaged Best Practices and Training Workshop Program

7. Mr. Hugh Chen Deputy Director of Operations, Miami-Dade Transit Technology Session: 21st Annual Transportation Disadvantaged Best Practices and Training Workshop Program

9. Types of APTS Communication Systems Operational Software (e.g. Scheduling) Advanced Traveler Information Systems (ATIS) Electronic Fare Payment (EFP) Computer-aided Dispatch (CAD) Automatic Vehicle Location (AVL) Mobile Data Terminals (MDTs) or Mobile Data Computers (MDCs) Automatic Passenger Counters (APC) Surveillance and Security Equipment Coordination and Integration Software System Rating

10. Advanced Traveler Information Systems (ATIS) Includes: internet websites, automated telephone systems, audible enunciators, kiosks, transit stops with automated information, trip planners, smart phone apps May be static or real-time Schedules, fares, routes, transfers, arrival time, and availability of special equipment Available on vehicle, at stop, on the internet, phone, or mobile phone

11. Advanced Traveler Information Systems

12. Electronic Fare Payment Pay electronically using a magnetic stripe card or smart card Coordinated billing and invoicing between human services agencies and transit providers

13. Electronic Fare Payment

14. Computer-Aided Dispatch (CAD) CAD is used to assist agencies in dispatching paratransit / flex-routing vehicles and is typically integrated with AVL and other information management technologies, such as scheduling and routing software

15. Automatic Vehicle Location (AVL) Using a positioning system, such as the global positioning systems (GPS), and a Geographic Information System (GIS) the operating agency can track its buses Combining AVL with ATIS, the agency can alert riders with real-time information Combining AVL with CAD, the agency can reroute vehicles to provide flexible service

16. CAD/AVL

17. Mobile Data Terminal/Computer An MDT/MDC is a small on-board computer and interface that links the driver to an agency’s computer network through wireless communications

18. Mobile Data Terminal/Computer

19. Automatic Passenger Counters (APC) An APC system provides a transit system with an automated method for collecting information about the number of passenger boardings and alightings at a variety of system levels, including route, route segment, or specific bus stops by time of day and by day of week. Can be integrated into AVL systems

20. Automatic Passenger Counters (APC)

21. Surveillance and Security Equipment Safety and security technologies include video surveillance cameras, silent alarms and covert microphones on vehicles, and “smart” cards for driver identification. Surveillance and security systems can be provided in transit vehicles and at transit stops and stations.

22. Surveillance and Security Equipment

23. Coordination/Integration Software • This technology helps agencies with scheduling, routing, billing, and reporting. • Typical applications include: • coordinating paratransit routes and schedules within a single agency or among multiple agencies • coordinating fare card usage and billing among multiple agencies • integrating software systems across multimodal transit systems

24. Coordination/Integration Software

25. APTS Success Steps / Cycle Business Objectives Technology Assessment • Survey Functional Areas • Legacy Systems • Needs • Benefits • Priorities • Conceptual Plans • Customer: • Efficiency: • Performance: • Service: • Safety: System Engineering Implementation Test - Operate • Stakeholders • Operations • Cost & Schedule • Performance • Training & Support • Test • Manufacturing • Implementation process • Functional Specs • Procurement • Testing • Training • Operating • Maintaining • Data Management Use the Data!

26. Rob Gregg • Director Transit Management & InnovationCenter for Urban Transportation Research (CUTR)University of South Florida 4202 E. Fowler Avenue Tampa, Florida 33620-5375 • Phone: (813) 974-8383 Fax: (813) 974-5168 • "It's a beautiful day, don't let it get away"