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A. Right to Have a Prompt Settlement. Acknowledgment within 15 daysProvide assistance and information to be provided in Proof of ClaimInitiate necessary investigationDUTY to investigate promptly, fully and fairly.Provide response within 15 daysMust be accepted or denied within 40 daysWritten notice if additional time required.Provided every 30 daysTender payment in 30 days if accepted..
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1. Policyholders Rights to Have a Prompt, Fair, and Equitable Settlement C. Joe Sayas, Esq.
Law Offices of Joe Sayas
700 N. Central Avenue, Suite 235
Glendale, CA 91203
(818) 291-0088
2. A. Right to Have a Prompt Settlement Acknowledgment within 15 days
Provide assistance and information to be provided in Proof of Claim
Initiate necessary investigation
DUTY to investigate promptly, fully and fairly.
Provide response within 15 days
Must be accepted or denied within 40 days
Written notice if additional time required.
Provided every 30 days
Tender payment in 30 days if accepted.
3. B. Right to Have Fair Settlement Cannot discriminate upon race, gender, income, religion, language, sexual preference, ancestry, national origin, physical disability, or territory
Disclose all benefits, coverage, and time limits
Assist in determining more benefits upon proof
Shall not require a Release before partial payment
Fully explained in writing if not represented by attorney
Cannot seek information not reasonably required
4. C. Right to Equitable Settlement Cannot lowball offers
Evidence submitted to support value of claim
Evidence reasonably available
Procedures used by company in determining amount of damage
Duty to hire competent, unbiased adjusters/contractors
Inform of coverage under which payment has been made
Provide basis of denial or offer of settlement
Should not advise you not to hire an attorney