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2012/13 SITA Presentation to Portfolio Committee on Police 22 May 2012

This presentation outlines SITA's role as a Prime Systems Integrator for SAPS, including initiatives to enable smarter policing, improve crime investigation, and enhance accessibility of police services through technology. It also discusses the programs supporting these key initiatives.

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2012/13 SITA Presentation to Portfolio Committee on Police 22 May 2012

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  1. 2012/13 SITA Presentation to Portfolio Committee on Police22 May 2012

  2. Scope • Context • Focus for SITA as a Prime Systems Integrator (PSI) • PSI value to the SAPS • Initiatives to deliver the PSI value to SAPS • Programmes that support the key initiatives • SITA Service Strategy • SITA Service Level Per Tier • Proposed Classification of each of SAPS IT services per Tier • Projected 2012/13 Budget for SITA services in line with the proposed tiers for SAPS • Initiatives under consideration for implementation within SAPS 22

  3. CONTEXT • SITA is in the 3rd Year and final year of implementing its Turn-Around Strategy • During this Turn-Around period, SITA sought to re-position itself as a Prime Systems Integrator for the public service in line with its mandate • Through this re-positioning, SITA is now more geared to bring value for money to the business of government through the use of information technology. 33

  4. FOCUS FOR SITA AS A PRIME SYSTEMS INTEGRATOR (PSI) Reduce the cost of doing business with government Enable the public service to serve the citizens faster and better Enable convenience to the citizens through e-services Enable the fight against corruption and improve public sector accountability Contribute towards job creation through supporting the growth of an indigenous ICT industry 44

  5. PSI VALUE TO THE SAPS Enable smarter policing through the harmonisation (convergence) of the ICT systems within the police Enable effective and efficient crime investigation Enable improved accessibility of police services by the citizens through technology 55

  6. INITIATIVES TO DELIVER THE PSI VALUE TO SAPS • Enabling Smarter Policing • Development of the Integrated Case Document Management System (ICDMS) popularly known as e-Docket The 2nd Phase of the system was rolled-out to 20 police stations during 2011/12 financial year (FY) and the functionality available to date includes: • The ability to scan case dockets • The ability to register and view cases as well as to update case dockets on the system • Ability to add entry to investigation diary • Ability to assign case to a unit or person • e-Docket backbone deployed to 20 sites in 2011/12 • The following functionalities will be added to the e-Docket system in 2012/13 FY with plans to further roll-out to 40 priority sites • Station Commander dashboard • Register a case through e-Statement (enter case directly on the system, instead of scanning a hard copy) 66

  7. INITIATIVES TO DELIVER THE PSI VALUE TO SAPS cont. • Enabling Smarter Policing cont. (b)Roll out of the National Network Upgrade Programme (NNUP) • To run the various applications such as e-Docket at all police stations requires an appropriate network to be deployed at those sites. • SITA has been upgrading the network at SAPS determined police stations or sites since 2005 • The number of police stations or sites upgraded is determined by the funding availed from the SAPS • Progress with the network upgrade programme is noted in the Table below: 77

  8. INITIATIVES TO DELIVER THE PSI VALUE TO SAPS cont. • Enabling Smarter Policing cont. • 2012/13 SITA has plans to modernise the SAPS legacy systems as we commence the programme to harmonise (converge) the various SAPS systems. Through this initiative, SITA plans to web-enable the front end of the mainframe-based legacy systems such as PAS, Circulation, CAS and CRIM (d)In 2012/ 13 SITA plans to deploy an Integrated Desktop Management Solution to improve police station efficiency and effectiveness through ICT. 88

  9. INITIATIVES TO DELIVER THE PSI VALUE TO SAPS cont. • 2.Enable effective and efficient crime investigation • SITA maintains twenty three (23) systems/applications that are used for crime investigation, crime administration and SAPS enterprise resource planning. This entails: • Enhancing and expanding the functionality of these systems when the business requirements of the SAPS deems fit • Reporting, data analysis and availing business intelligence based on information on the systems 3. Enabling improved accessibility of police services • Enable the effective participation of community policing forums in the fight against crime • SITA plans to consult with SAPS on the possibility of extending the e-Docket Dashboard that will be available to station commanders to community policing forums, of course within the realms of what SAPS determines as enablers to their partnership with the police on the fight against crime. 99

  10. PROGRAMMES THAT SUPPORT THE KEY INITIATIVES • Network Services • Provide network connectivity services, inclusive of voice, data and video (video is limited between Pretoria and Cape Town) • Provide the local area network services for SAPS including all ICT devices • The Network Services are managed through the following SLAs: Network Support Services and Decentralised Support Services • Hosting • To provide hosting and printing services for all the SAPS applications to ensure availability of all SAPS applications to enable SAPS service delivery • The Hosting service is managed through the Centralised Data Processing Services SLA • Applications Development and Maintenance • To develop new applications or perform enhancements or expansion on existing applications when requested by SAPS or propose such enhancements or expansions for purpose of application and business requirements optimisation • Application Development and Maintenance is managed through the Application Maintenance Services SLA 1010

  11. PROGRAMMES THAT SUPPORT THE KEY INITIATIVES cont. • 4.Transversal Systems • To provide SAPS with access to the movement control system database (Dept of Home Affairs); and • To enable the migration of PERSAL source code for storage to SAPS mainframe to provide for availability of updated personnel record in line with general government personnel records • Access to Transversal systems service is managed through the Bureau Services SLA 1111

  12. SITA SERVICE STRATEGY • SITA has adopted a Service Strategy that seeks to improve the management of SITA services by clients • In terms of this Service Strategy all SITA services are graded in tiers with service performance standards of each tier. • The service tiers range from bronze to platinum services • However due to the nature of certain services, some services are only provided only from gold service level • The service tier chosen determines the price of the service offering 1212

  13. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 1313

  14. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 1414

  15. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 1515

  16. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 1616

  17. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 1717

  18. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 1818

  19. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 1919

  20. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 2020

  21. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 2121

  22. PROPOSED CLASSIFICATION OF EACH OF SAPS IT SERVICES PER TIER 2222

  23. PROJECTED 2012/2013 SOR SITA SERVICES IN LINE WITH THE PROPOSED SERVICE GRADES Total value excludes ad-hoc funded projects 2323 23

  24. INITIATIVES UNDER CONSIDERATION to be IMPLEMENTED WITHIN SAPS IN 2012/13 • Introduction of remote infrastructure management system (RIMS) – this will contribute to the reduction of the cost of maintaining the SAPS IT devices and bring efficiencies as provided for in the DSS SLA. • Proposed deployment of the voice-over- IP (VOIP) which will result in approximately 35% savings on voice calls in year 1. • Consolidation of the SAPS network back into the government network that will provide SAPS access to disaster recovery and improve network availability • Establishment of SAPS/SITA ICT Governance committee to develop a SAPS enterprise architecture and provide requirement gathering, analysis and consolidation into technical requirement to SAPS • Integrated security solution as part of improve the ICT security architecture for all SAPS applications and infrastructure • Support the SAPS in the deployment of the war rooms • SITA tasked by the DPSA has developed an electronic disclosure system (e-Disclosure) to enable the declaration of business interests for members of the senior-management service (sms) staff within the public service. MPSA in consultation with relevant stakeholders is considering the expansion of the spectrum of public servants who must use this system to declare their business interests. This system can also be used by the SAPS in the fight against corruption within the public service. 2424

  25. Thank You 2525

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