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Case Study: Examining the Results of P2P Collaboration at PricewaterhouseCoopers

Case Study: Examining the Results of P2P Collaboration at PricewaterhouseCoopers. Collaboration Complications. Mixed Groups (both sides of the firewall). Internal Groups (behind the firewall). External Groups (beyond the firewall).

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Case Study: Examining the Results of P2P Collaboration at PricewaterhouseCoopers

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  1. Case Study:Examining the Results of P2P Collaboration at PricewaterhouseCoopers Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  2. Collaboration Complications Mixed Groups (both sides of the firewall) Internal Groups (behind the firewall) External Groups (beyond the firewall) Enterprises require instant collaboration between all of these groups Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  3. Market Overview • Communication Problems Within Enterprises • Internet Transforms Computing and Communication • P2P File Sharing Revolutionizes File Transfer Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  4. Communication at PwC Communication Needs: • Secure Instant Collaboration • Secure File Sharing • Connecting Worldwide Clients and Employees Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  5. Challenges to Scalable Business Collaboration • Enterprise Efficiency • Adoption Rates of P2P File Sharing • Organizational Change • Methodology Shift Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  6. ICQ Transition Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  7. Steps to Full Omniprise Transition Initial Phase: Slow phase to earn the trust of the small, initial user base Trust Phase:After trust was earned, demand for Omniprise rose, and the user base was increased 10X Training Phase: After completion and familiarization with the advanced aspects of the software, ICQ dismantled and Omniprise stabilized Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  8. Training and Facilitating • Trained two project groups working with international commercial airline clients. • Using that feedback, Ikimbo released the Omniprise to additional project groups. • Advanced feature training included PDA, wireless accessibility and file-sharing was held using an online meeting program and Omniprise. Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  9. Omniprise Advantages for PwC • Secure P2P File, Application and Information Sharing • Modular Architecture • Wireless Capabilities • IM as a Platform • SDK for Third Party Participation • Fast, Efficient and Productive Communication Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  10. Potential Benefits of Omniprise to PwC • Facilitated Secure Communications with Clients • Lowered Administration Costs • Reduced Infrastructure/Storage Costs • Scalability • Enhanced Speed of Communication Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  11. Collaboration Usage PwC Users Expect Omniprise to: • Improve and Enhance: • Inter-project Group Communication • Intra-project Group Communication • Client Communication • Distribute Files Using a Minimum Amount of Resources Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  12. User Metrics Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  13. PwC P2P Adoption Schedule Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  14. PwC Omniprise Potential Rollout • Training on Omniprise Capability • Weeklong Testing with Increased Usage • ICQ Server Shutoff • Client Team Rollout • Business Case Study for WCP Approval • Rollout to Washington Consulting Practice • Rollout to Appropriate Client Engagements • Introduce to MCS • Introduce to other Business Lines Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  15. Challenges with P2P • Is it efficient? • Will it help? • Getting users to adopt it • Structural changes • Methodology changes Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  16. The Future of P2P File Sharing To be successful as an enterprise solution, P2P File Sharing must include: • Enhanced Security Controls • Version Control/Tracking • Consistent Document Availability • Search/Retrieval Options Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

  17. …The Future of P2P File Sharing Continued • Compatibility with Legacy Systems • Adaptibility • Snap-on APIs/SDKs • Caching Systems Case Study: Examining the Results of Collaboration at PwC - O'Reilly P2P Conference

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