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THE RAF ASSOCIATION TODAY

THE RAF ASSOCIATION TODAY. Who are we?. Membership Organisation & Welfare Charity Offering help and support for the whole RAF family Self financing. What I’ll cover today…. Running our Association Our Members How we help people The Families Federation work

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THE RAF ASSOCIATION TODAY

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  1. THE RAF ASSOCIATION TODAY

  2. Who are we? • Membership Organisation & Welfare Charity • Offering help and support for the whole RAF family • Self financing

  3. What I’ll cover today… • Running our Association • Our Members • How we help people • The Families Federation work • Fundraising opportunities • Getting our messages heard • Our challenges together

  4. Running our Association

  5. 2011 Finances • Challenging economic climate • Reliance on fundraising: WINGS APPEAL • Need to plan for less legacy income • Investments took a hit, but… • £8.7M in reserves • Operating surplus of £2K in 2011

  6. 2011 Income – Total £8.5m

  7. 2011 Expenditure – Total £8.1m

  8. Our Members

  9. Membership today • 67,000 members • A 96% retention rate • A loss of 215 members per month • Lifestyle changes impact on Branch network • Economic climate

  10. Where we are now…

  11. Serving RAF membership

  12. Your membership • Quarterly magazine – Air Mail • New dedicated website – rafa.org.uk • Network of branches • Discount on RAF News • Variety of affinity partner discounts • Eligibility for a retired service card • Temporary hon membership at UJ Club for ex-RAF • Access to over 100 Association clubs

  13. Membership challenges • Subscriptions must cover costs • Trustee leadership • Improved Branch support • Increasing Club appeal • Recruiting new members • What do our members want? • 70th Anniversary of Association in 2013

  14. How we help people

  15. Veteran welfare projects • Jointly funded homes for respite breaks • War pensions & AFCS advice • Sheltered housing & supported living • Alabaré homeless centre partnership

  16. Honorary Welfare Officers • Cornerstone of welfare provision • Over 50,000 visits and calls each year • RAFBF referrals have increased • Quality accredited training and support • On-going targeted recruitment drive for welfare volunteers

  17. Serving welfare projects • Miles More Minutes • Storybook Wings • Contact Houses on over 30 Stations • WiFi Access

  18. RAF Families Federation work Acting as a barometer of family morale

  19. Investigate • RAF FF Focus for 2012: • Family Support • Evidence to the Armed Forces Pay Review Body • Impact of SDSR and the Armed Forces Covenant • Evidence Gathering – Online Surveys & workshops

  20. Influence • Top level engagement includes: • The Families Forum • The Armed Forces Covenant Ref Group • The Armed Forces Pay Review Body • The House of Commons Defence Committee • Air Member for Personnel • CE Defence Infrastructure Organisation • The Service Complaints Commissioner • The Expert Group on the Armed Forces in Wales

  21. Fundraising opportunities

  22. Wings Appeal logo

  23. The future together • Corporate/Major Donors • The Blades • Wings Lotto Weekly/Wings Lotto Grand Draw • Instant Win Lotto Cards (£8k profit in first 2 months) • Challenge Events • Remembrance Garden

  24. Getting our message across • New rafa.org.uk website • Focus on social media • Email marketing • Air Mail • Connect • Events • Annual Review 2011 • Jon-Allan’s Paralympic Story

  25. Our challenges together • Membership recruitment & Clubs • Membership costs • Staff review • More welfare volunteers • Homes review • New donors/increased support for volunteers • Economic climate • Crowded charity sector • Communications

  26. Thank you Any Questions?

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