E N D
管理學作業 0113360黃千容 0113318 李家瑀
Background Dereck Yack is a South African analyst of international health care policy. He is currently Senior Vice President of the Vitality Group, part of Discovery Ltd., where he leads the Vitality Institute for Health Promotion as Executive Director. He is assembling a team of “ idealistic scientist to find alternatives to Doritos.” With all these reputed physicians and researchers, the problem “how to be an effective team leader “ emerges, and waited to be solved.
Goals Long-term objectives • Find alternatives to Doritos • Making the bad stuff less bad Short-term objectives • Learning how Doritos are made • Find why Doritos are bad • How to improve
Mutual Trust • Effective Listening: The Bottom Line of Trust • Eye Contact • Rapport • Managing Cultural Differences • Trust-based Working Relationships
Communication • Know what you want to say and why • How will you say it • Listen • Reach understanding, agreement or consensus
Support Internal Support External Support • Provide a process for minor or frequent issues • Create tutorial and reference materials • Set expectations, especially for response times the use of a critical friend to work with the project team
Great manager makes Great teams The End