1 / 14

User Centered Design The Process

User Centered Design The Process. Information Business – UCD Robert Press (718) 248-1540. Successful Website Design -- Interrelated. Phase 0 Solution Design. Brand = promise + delivery. as well as customization. Phase 1 Detailed Design. User Centered Design Defined.

avonaco-williams
Download Presentation

User Centered Design The Process

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. User Centered DesignThe Process Information Business – UCDRobert Press(718) 248-1540

  2. Successful Website Design -- Interrelated Phase 0 Solution Design Brand = promise + delivery as well as customization Phase 1 Detailed Design

  3. User Centered Design Defined • An iterative process of creating multiple work products to drive a complete Phase 0 (Solution Design) and Phase 1 (Detailed Design) • All Solution Design outputs enable Detailed Design and production • Improves upon Waterfall model • All work products are dependent upon one another, and are on the critical path to completing the Solution Design. • ‘Stakeholder’ approval is required in order to move on to the next step • All Technical and Content Mgmt outputs should be driven by the Creative work stream • Stakeholders’ needs and wants are more closely realized at launch because the process is iterativeand collaborative • UCD process allows a very smooth transition from Solution to Detailed Design and Production

  4. Project Management UCD Process Phase 0 – Solution Design Ph1 Assess High Level Design Business Strategy Creative Creative E-Business Strategy Final Solution Design Functional Requirements Detailed Design - Production Content Mgmt Content Mgt Demographic Site Assessment (Metrics Analysis) JRD + Stakeholder Interviews Technical Technical Digital Branding

  5. Project Management UCD Process • Creative Outputs: Assess • Competitive Site Matrix • Brand Value Matrix / User Profiles • User Scenarios • Design Impressions • Usability Testing (if redesign) Phase 0 – Solution Design Ph1 Assess High Level Design Business Strategy Creative Creative E-Business Strategy Final Solution Design Functional Requirements Detailed Design - Production Content Mgmt Content Mgt Demographic Site Assessment (Metrics Analysis) JRD + Stakeholder Interviews Technical Technical Digital Branding

  6. Project Management UCD Process Phase 0 – Solution Design Ph1 • Content Mgmt Outputs: Assess • Content Analysis Document • Work Flow Analysis Document Assess High Level Design Business Strategy Creative Creative E-Business Strategy Final Solution Design Functional Requirements Detailed Design - Production Content Mgmt Content Mgt Demographic Site Assessment (Metrics Analysis) JRD + Stakeholder Interviews Technical Technical Digital Branding

  7. Project Management UCD Process Phase 0 – Solution Design Ph1 Assess High Level Design Business Strategy • Technical Outputs: Assess • Technical Assessment • Component Model • Architectural Decisions Creative Creative E-Business Strategy Final Solution Design Functional Requirements Detailed Design - Production Content Mgmt Content Mgt Demographic Site Assessment (Metrics Analysis) JRD + Stakeholder Interviews Technical Technical Digital Branding

  8. Project Management UCD Process Functional Requirements Document Phase 0 – Solution Design Ph1 Assess High Level Design Business Strategy Creative Creative E-Business Strategy Final Solution Design Functional Requirements Detailed Design - Production Content Mgmt Content Mgt Demographic Site Assessment (Metrics Analysis) JRD + Stakeholder Interviews Technical Technical Digital Branding

  9. Project Management UCD Process • Creative Outputs: Design • Navigation Model • Design Studies • High Level Content Plan • Usability Testing ( Design ) Phase 0 – Solution Design Ph1 Assess High Level Design Business Strategy Creative Creative E-Business Strategy Final Solution Design Functional Requirements Detailed Design - Production Content Mgmt Content Mgt Demographic Site Assessment (Metrics Analysis) JRD + Stakeholder Interviews Technical Technical Digital Branding

  10. Project Management UCD Process • Content Mgmt Outputs: Design • Content Model • Content Conversion Plan • Document Type Definition Phase 0 – Solution Design Ph1 Assess High Level Design Business Strategy Creative Creative E-Business Strategy Final Solution Design Functional Requirements Detailed Design - Production Content Mgmt Content Mgt Demographic Site Assessment (Metrics Analysis) JRD + Stakeholder Interviews Technical Technical Digital Branding

  11. Phase 0 – Solution Design Ph1 Assess High Level Design Business Strategy Creative Creative E-Business Strategy Final Solution Design Functional Requirements Content Mgmt Detailed Design - Production Content Mgt Demographic Site Assessment (Metrics Analysis) JRD + Stakeholder Interviews Technical Technical Digital Branding Project Management UCD Process • Technical Outputs: Design • Proposed Physical Architecture • Architectural Overview Diagram • Draft of Functional Spec. Document

  12. UCD Process -- Information Business Phase 0 – Solution Design Ph1 Assess Design Build IB + Product Business Models -- Payment Model -- Delivery Model JRD Functional Reqs --Internal (IB) --Internal (Citi) --External (alphas) --Industry Verticals --All Stakeholders Technical Reqs IA -- Flowcharts -- Templates -- Scenarios Design -- Studies Dev --HTML --Assembly --UAT --Coding Business/Creative Usability Branding -- Naming -- Attributes -- Scenarios Common PM Technical Assessment Tech Solution -- DB -- Data Models -- Architecture Tech

  13. Months 5-6 • Usability Studies • Revise Navigational Model & Develop 3 Design Studies • Begin preparing high-level business use cases & accompanying scenarios to permit development of the system • Document Type Definitions • Present Final Deliverables • Months 7-11 (end) • Creative Production of individual page/elements • HTML coding/page construction • UAT/Usability Testing • Back-end coding/develop • Content Porting/Development • Launch • Months 3-4 • Complete 1st draft of navigation model : Flowcharts + Templates • Outline Architecture Model • Develop Component Model • Outline Proposed Physical Architecture Description • Content Model Development • Content Conversion Plan • Months 1-2 • Client Education • Joint Requirements Definition Mtgs • Stakeholder Interviews • Competitive Site Matrix • Brand Research • Create User Scenarios • Technical Arch Assessment • Workflow Analysis & Design • Data & Content Analysis • Final Solution Design Documentation • Functional Spec Document • Document Type Definitions • SiteStyle and Usability Guide • Branding Guidelines • Site Code Specs • Content Creation Guide • UI Functional Reqs + Nav Model • Architectural Decisions Doc • Architectural Overview Diagram • Component Model • Proposed Physical Architecture • Content Model • Content Conversion Plan • Competitive Site Matrix • Brand Value Matrix/User Profiles • User Scenarios • Technical Architecture Assessment Document • Workflow Analysis Document • Content Analysis Document • JRD Document • Creative • Technical • Content Mgt. Timeline: UCD Phase 0 & 1 Activities Phase 0 Phase 1 Outputs

  14. UCD Process Attributes • Citi/Client collaboration • Iterative deliverable cycle • Multi-stream, parallel process • Business/Creative, Technical • Internal, cross-skill collaboration

More Related