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How to think differently… about achieving continuous improvement

How to think differently… about achieving continuous improvement. Antonio Weiss, Senior Consultant, 2020 Delivery Elizabeth Thurgar, Senior Consultant, 2020 Delivery Kate Ford, Business Development Manager: Capability Building, 2020 Delivery Share and Support Campaign London, 24 th May 2012.

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How to think differently… about achieving continuous improvement

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  1. How to think differently… about achieving continuous improvement Antonio Weiss, Senior Consultant, 2020 DeliveryElizabeth Thurgar, Senior Consultant, 2020 Delivery Kate Ford, Business Development Manager: Capability Building, 2020 Delivery Share and Support Campaign London, 24th May 2012

  2. This session has three aims • To help you think through what the barriers are to achieving an organisational culture of continuous improvement • To identify ways in which you can overcome these • To network and engage with others

  3. Learning session: Kapla Tower Game RULES • Split into small teams, consisting of • One builder • Architects • One observer • Each team has one blindfold • Each team has ten building blocks • The builder must be blindfolded • Only the architects can speak • You have 10 minutes to create your own language based on only using the words given • You then have 5 minutes to create the tower in the photo provided!

  4. Debrief: potential barriers you may have identified and how they are relevant to your sector • What’s the vision? • Why do we do what we do? • How can we improve? • What the best use of our resources?

  5. We’ve learnt that continuous improvement can achieve major organisational transformation if four crucial elements are in place… Vision Projects Talent & Skills Governance

  6. …and we have delivered this in variety of public sector settings • Our continuous improvement programme clients include: • Our results include: • 400% return on investment for the programme • £250,000 of realised savings at one client • 170% improved participant confidence

  7. 2020 Delivery is a management consultancy committed to improving public services and bringing about lasting change within the delivery of public services We specialise in strategy development, performance improvement, and capability building. Central Government Health - Hospitals Health – Primary Care Trusts and SHAs National bodies To find out more please ask for one of our brochures.

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