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Phone S ystems that M ean B usiness

Phone S ystems that M ean B usiness. Allworx Company Overview. Founded in 1998 2 Divisions - Consulting and Product (Allworx) Management Team - Kodak and Xerox Sr. design engineers Introduced Allworx in 2003 Acquired by PAETEC in November 2007 Over 7,000 servers and 90,000 active users

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Phone S ystems that M ean B usiness

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  1. Phone Systems that Mean Business

  2. Allworx Company Overview Founded in 1998 2 Divisions - Consulting and Product (Allworx) Management Team - Kodak and Xerox Sr. design engineers Introduced Allworx in 2003 Acquired by PAETEC in November 2007 Over 7,000 servers and 90,000 active users #1 market share in IP PBX in SMB (> 100 users) 2

  3. Current Products Every Allworx system includes…. • Call Assistant • Call Queuing • Group calendaring • Internet Call Access • VPN

  4. Why Allworx should be your next system The Future is now PureSIPIP Phone System IP based stations Add SIP 2.0 trunks when ready Migrate Analog POTS, T1/PRI Built for your size business Cost Effective Growth and flexibility Features exceed your needs Everything built-in no blades/gateways Few options 4

  5. Key Differentiators, cont’d Trouble-free changeover Long- term easy to maintain Low total cost of ownership Solves existing problems - and then some 5

  6. Servers

  7. Server Specifications 24x 6x Port Expander * with optional Port Expander 7

  8. Hardware Configuration Audio Port Paging/MoH WAN Port 6 FXO Ports USB Interface 2 FXS Ports Door Relay/Serial Interface Analog Fail Over Port LAN Port 6x Overview Power Grounding

  9. Hardware Configuration Audio Port Paging/MoH WAN Port 3 FXO ports Door Relay/Serial Interface DMZ Port 5 FXS ports USB Interface PowerLED Analog Fail Over Port LAN Port Drive Activity 24x Overview Voice T1/ PRI Interface Data T1 Interface

  10. Phones

  11. The Allworx 9224 A premium top-of-the-line phone with Powerful Features • 24 programmable, 3-color Feature Keys • Backlight Display for Readability • 7 Interactive Soft Keys • 11 Fixed Feature Keys • Full-Duplex Speakerphone • Built-in Headset Jack • Built-in Layer 2 Switch • Power over Ethernet (PoE) 11

  12. The Allworx 9224 with 1 Tx Additional Sidecars support Attendant Console 12

  13. The Allworx 9224 with 3 Tx Additional Sidecars support Attendant Console Every Tx powered by 9224 13

  14. The Allworx 9212 A premium top-of-the-line phone with Powerful Features • 12 programmable, 3-color Feature Keys • 7 Interactive Soft Keys • 11 Fixed Feature Keys • Full-Duplex Speakerphone • Built-in Headset Jack • Built-in Layer 2 Switch • Power over Ethernet (PoE)

  15. The Allworx 9202 The power of VoIP for cost-conscious customers with lower call volumes • 2 Call/Line/SIP Appearances • 10 Fixed Feature Keys • Speaker for paging, on hook dialing • Speed Dialing • Direct Station Dialing • Full Directory • Call History/Call log 9202 includes 10/100 Ethernet switch, but does not support POE

  16. Master of the Universe Features

  17. Remote Phones - anywhere in the world Incoming & Outgoing calls - VoIP or PSTN Main Office Internet Remote User Firewall • DSS • BLF • Line Appearance • Call Appearance • SIP Appearance • Call Queuing • NAT Access • Multiple Remote Users behind same firewall • No VPN Required • No static IP address required for remote phones Remote User Local Users

  18. Up to 99 locations - public or private IP Call from original location to remote user Access remote site lines to call out Incoming call, transfer over to user at remote with all call routes Uniform numbering - 3 or 4 digit Site 1, extension 100 calls a user at site 2 just by dialling extension 121 Distributed is better for SMB Allworx Multi-Site …across town or across the Country 972 897-2800 212 863-4000 585 321-6000

  19. Users/Handsets/Extensions • Users are individuals (requiring voicemail) • Handsets are endpoints • Extensions are call routes • Multiple handsets can be assigned to Users (unlimited) • 6x Capacities: • 60 users • 120 handsets/extensions • 24x Capacities • 150 users • 300 Handsets/extensions

  20. Call Routes • Call routes are a pre-determined route for any call dialed or transferred to a user or extension

  21. Call Routes, cont’d • Call routes can be specific based on Caller ID • Follow-up with multiple call route attempts • Finally…

  22. Presence • Every user has 7 unique presence settings - and can change them at will

  23. Unified Messaging - Standard Voicemail/Email in One Box • Review, retrieve and respond to all your messages from Inbox • Voicemail SMS text message alerts & escalation

  24. My Allworx Manager

  25. My Allworx Manager 25

  26. My Allworx Manager 26

  27. Advanced Features

  28. Call Assistant Attendant Call Processing/Power Dialing/Call Logging/Call Recording in conjunction with Allworx 9224/9212/9202 28

  29. Call Recording – Easy as 1-2-3 Appears in folder where you want - Records directly to folder - not using voicemail port when recording shows status, pause and resume

  30. Call Queue Statistics provides detailed information Call Queuing 9 Call Queues, 16 Calls per Queue - Perfect for Small Call Groups

  31. Internet Call Access SIP VoIP (long distance) (local/911) • The intelligence built in to choose the most cost effective phone line - based on the number dialed • Apply different dialing rules to different telephone services (ITSP vs. local telephone company) • Allows you to take advantage of the most cost effective way to route a phone call • Implement today or tomorrow - as customers needs change

  32. SIP Ready (local/911) • In markets where PAETEC SIP is not yet available 32

  33. Conference Center Secure conferencing option – ID and Password protection Easy-to-use graphic user interface Full administrative view of users and conferences Centralized scheduling and moderation of calls 6x includes one 8-party conference bridge 24x includes four 8-party conference bridges

  34. Scalable. Manageable. Brilliant. 34

  35. Questions?

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