Presentation Transcript

1. Solutions that moves business...
2. About
3. About Focus Softnet Focus Softnet LLC is a Business Software Solutions and Information Technology company. We at Focus Softnet LLC are proud of our standing in the business community and attribute our success to our superior solutions that focus on client-server technologies, web based technologies and e-commerce networks. Centering our attention on all critical phases of the software development life cycle, we provide the finest solutions for organizations around the globe. Focus Softnet LLC has been consistently growing since 1992, now having successfully enhanced business efficiency for more than 25,000 corporations in a variety of countries around the world. Founded by a team of highly qualified professionals, we focus our expertise on deploying cost-efficient software solutions for specific industry requirements.
4. What Makes us Different Based on the fact that complex business problems require innovative solutions, we at Focus Softnet take a different approach to our projects. In keeping with our client's overall vision and strategies, our highly trained team of experts, which include exceptional technical professionals, vertical specified functional consultants and enterprising sales and service consultants, help companies prepare for the future. To that end, the software solutions we provide are designed specifically for the clients specific requirements.
5. What Makes us Different Tailoring each Solution to the Environment With nearly 15 years of knowledge and expertise to our credit, Focus Softnet works in close collaboration with world-class clients, carefully exploring the business needs of each company and determining what software solutions work best. From the initial consultation all the way to the finished software solution, we go above and beyond the ordinary by making the customer’s experience one that is dynamic and specialized. We not only deliver a complete software solution that provides efficiency and overall productivity, but we provide a high level of support to help clients’ achieve their goals. Due to our exceptional performance, since 1992, we have grown into a multi-national organization, touting more than 18,000 clients within worldwide locations. And because we understand the importance of making the most out of the business environment, we tailor each solution to the environment, making sure it fits perfectly with the client’s exact requirements. Whether a company deals in Distribution, Warehousing, Retail, Manufacturing or Service, we help catapult a business to the next level. In a word, we are committed to helping our clients succeed!
6. :: Our Vision To offer a latest and state of art solution that addresses the enterprise need, taking the process view of an organization to meet the organizational goals, tightly integrating all functions of an enterprise. And to be a part of Customer’s success… Solutions that moves business...
7. :: Our Company 24 Offices World Wide 25,000 Plus Clients Team of Professionals 21 Years of Track Record Experience in delivering high quality services which provides leverage to the client’s verticals. Specialized in Products & Services Development Center base with Multiple Technologies Expertise Solutions that moves business...
8. :: Our Services Focus Softnet provides solutions that move businesses and help them grow in a highly competitive environment. Quality and customer satisfaction are the pivots of our value proposition to the clients. With an established network of 24 offices spread across 13 countries, Focus Softnet is a company you can rely on when seeking software solutions. Development & Consulting Marketing Support Solutions that moves business...
9. :: Domain Strengths Databases Supported : Solutions that moves business...
10. Solutions Offered @
11. :: Our Solutions Complete ERP Solutions Modular Solutions – Financials, Inventory Control, Order Management, Fixed Assets Management, Project Management, Payroll and Manufacturing CRM Solutions WMS – Warehouse Management Solutions POS – Point of Sales ARMS – Academic Records Management Solutions Travel soft – Travel Management Solution Customized Software Development Web Based Solutions Solutions that moves business...
12. Why Opt for ?
13. :: Why Focus ? Multi lingual Calendar definition and counter scheduling Customizable Pos Templates Sales Return / Exchange Flexible Payment and Tendering options ( Cash / Credit Note) Issue and Redemption of Credit Note Inventory Tracking at Multiple Outlet Transfer of Stocks Advanced Report Designer and Powerful Reports for smart Business decisions Dynamic Barcode Multiple Units Batches Universal barcodes Multiple barcodes for single product Outlet Wise Pricing Currency Product Restrictions Payment modes Solutions that moves business...
14. :: Our Advantages Allows Combining multiple members points for points redemption Robust architecture that enables Integration with third party ERP Up selling (Promotional messages) Combining different promo schemes User definable Notifications & Alerts Powerful dashboard Allows dashboard sharing Rewards and Discounts for Members Employee discounts Discount on payment modes (discount on Credit card ) User verification and Manager Approvals Solutions that moves business...
15. :: Industries Solutions that moves business...
16. :: Features Solutions that moves business...
17. :: Features Recent Menus Shortcut Solutions that moves business...
18. :: Company Creator Solutions that moves business...
19. :: Login Details Based on User Login the below options shall be activated Solutions that moves business...
20. :: POS – Main Screen Solutions that moves business...
21. :: Schemes Solutions that moves business...
22. :: Members Selection Solutions that moves business...
23. :: Member List Solutions that moves business...
24. :: Multi Currency Solutions that moves business...
25. :: Partial Payment Option Solutions that moves business...
26. :: Counter based screen design Solutions that moves business...
27. Gift/ Discount vouchers Solutions that moves business...
28. Gift voucher Solutions that moves business...
29. Gift voucher sale Solutions that moves business...
30. Loyalty management Solutions that moves business...
31. Pre order Pre order button on main screen Solutions that moves business...
32. Pre order Collection Collection button on main screen Solutions that moves business...
33. Online/ Offline Synchronization Solutions that moves business...
34. Product restriction at outlet Solutions that moves business... 34
35. Schemes on bill/Item/Cumulative bill Solutions that moves business... 35
36. Payment Discount Solutions that moves business... 36 36
37. Dynamic Barcode Handling Solutions that moves business... 37 37
38. Message Broad Casting Solutions that moves business... 38 38
39. Auto indenting on reorder /Sales Quantity Solutions that moves business... 39 39 39
40. Reports @
41. Reports - 1 Pre Order Reports Item Reports Retail Sales Report Summary Sales Reports Member Reports Member Point Reports Solutions that moves business... 41 41 41 41
42. Reports - 2 Cash Report Periodic Sales Report Miscellaneous Report Stock Report Last Year Comparison Report Solutions that moves business... 42 42 42 42 42
43. Item Wise Date Wise Report
44. Date Wise Summary Report
45. Graphical Report
46. Filter Outputs Customize 46
47. Technologies @
48. :: Technology Solutions that moves business...
49. :: Infrastructure Diagram for Local Server
50. :: Infrastructure Diagram for Hosted Server
51. Presence & Team
52. :: Global Presence Our presence worldwide New York Kuwait Bahrain Doha Damam Jeddah Yemen Abudhabi Sharjah Dubai Riyadh New Delhi Hyderabad Mumbai Bangalore RSA Malaysia Singapore Solutions that moves business...
53. :: Team in MENA
54. :: Team in India & Far East
55. Clientile
56. :: Our Prestigious Clients We have 5000 customers in UAE, 30000 Customers across globally, 400 Software Developers, 600 Employees Across the World and 23 offices in 13 countries. POS- Partial Customers Globally Party Zone Emirates Sports ( ESS) Rodan Sports Yellow Flower Trading Majestic bakery Fragrance food stuff Pte ltd Dubai Shopping Center Solutions that moves business...
57. :: Other Prestigious Clients - Global Saudi Arabia Sahara Net ThyssenKrupp Delmon Boeing Middle East Prince Sultan University Bahrain Bahrain Air Gulf Pharmacy Singapore Agro Corp International PTE Prime Taxi Harry’s International PTE Ltd Doha / Qatar Qatar Chamber of Commerce Other Key Customers in UAE National Bonds PJSC Investment Corporation of Dubai Abu Dhabi police Air Arabia Lifeline Hospital Canadian University Dubai Tourism and Development Barakat Juices Kuwait Harley Davidson Al Rashid Group Big Holding Oman Sahara Net ThyssenKrupp Solutions that moves business...
58. Deployment Model @
59. Application Management Continuous Refinement Technical Consulting Business Architecture Planning Development/ Customization and Roll Out Training and Review Production System Project Management Requirements & Scope Change Management Configuration Management Major Deliverables Review Implementation Strategy Continuous Innovation & Improvements Discovery Life cycle Processes Definition Implementation Testing Go Live Bird’s Eye view on the Deployment Process
60. Application Management Continuous Refinement :: Deployment Strategy Continuous Innovation & Improvements Project Management Requirements & Scope Change Management Configuration Management Reviews Solutions that moves business...
61. Roles & Responsibilities Solutions that moves business...
62. Policies @
63. Warranty Policy Warranty Policy The developed software solution comes with a warranty of six months from the date of sign-off. During warranty period customization and implementation support will be given to you free of cost within the scope of SRS. Warranty period does not include additional free training to ‘new users’ after the sessions are completed. Annual Maintenance Services: After the expiry of Warranty period, Annual Maintenance charges as agreed, will be charged which includes telephonic and onsite support to the user. Annual Maintenance does not include free training to new users. Solutions that moves business...
64. Quality Policy Quality Policy “To provide high performance, defect free and cost-effective IT solutions to all our customers using state-of-the-art Software and Technologies”. - Conformance to Requirements - Degree of Excellence - Value perceived by Customers At Focus Softnet, Managing Quality is - Identifying Requirements - Using Prevention, Understanding Zero Defects - Calculating the Price of Non-Conformance - Developing Teamwork - Measuring to improve - Identifying and analyzing problems - Eliminating problem causes - Improving customer / supplier relations Solutions that moves business...
65. Quality Policy At Focus Softnet, Quality Planning is - Product Planning - Managerial and Operational Planning - Preparation of Quality Plans - Make provisions for testing and quality improvement At Focus Softnet, Quality Control is - Process Monitoring - Eliminating the causes of unsatisfactory performance at all stages - Traceability QC is a process of maintaining standards to prevent undesirable deviations from the planned quality standards. Solutions that moves business...
66. Support Aspects POST – SALE SUPPORT, SERVICES, AND MAINTENANCE We strongly believe that support, service, and training are on-going processes, continuous processes that do not end when the sale is formally over. We view excellent customer service as critical to our survival. To that extent, we focus on the significance of customer relationship. The customer truly is our top priority and focus.  During the sale, after the sale, and on regular basis onwards, we want to measure customer satisfaction levels. Thus, we will be in constant communication with our clients, carefully listening and responding to ensure full customer satisfaction. Thorough Training Manage customer support expectations Conduct periodic surveys or evaluations Resolve problems quickly Determine whether product or work is meeting expectations, promises, goals, scalability, etc Solutions that moves business...
67. Training Sufficient Training Time is Important (for all Users) Our services do not end with the delivery of the product. Once the installation is complete, our immediate objective will be to ensure that the product will be used at its full potential. Our training sessions will be designed to help you become more self-sufficient and minimize your ongoing system investment, thus increasing your long-term satisfaction. This is an important part of Focus Softnet’s philosophy- to help clients maximize the benefits of their investment and become more efficient and successful. Training Sessions will consist of: Super User Training (Training the Trainer) Departmental Leaders Training Individual User Training Solutions that moves business...
68. Support Focus Softnet is here to Support you as your Long-term Partner Focus Sofnet maintains outstanding levels of support and customer satisfaction. We pride ourselves on fast and accurate responses to customer questions and concerns. Support Structure: A dedicated support team consisting of Account Manager, Technical Manager, and Customer Service Manager. One point of Direct contact (Account Manager), One back-up point of contact Support avaiable through: Phone / Email Remote On site visit Solutions that moves business... Focus Softnet LLC Confidential Document
69. Support Response For Problems Reported: All problems reported to Technical Support are initially handled by your Account Manager, who works with you to identify and solve your reported problem. If the problem is not resolved during the primary contact, the Account Manager assigns a tracking number to the problem and does additional research or might pass it to a specialist. Solutions that moves business...
70. :: Customer Support We provide technical Support to our customer for all their queries. The expertise and experience of our Technical Support Personnel’s are best in the industry and in their work domain. Online Support We provide Technical Support through CHAT feature online to our customer which are handled by our Support Personnel’s. Offline Support Our Offline support through mail and e-mail provides full length of support to our customer. Onsite Support Our Onsite support provided by our technical expert’s helps streamline your business process in a right direction. Solutions that moves business...
71. :: Contact Us Global Head Office FOCUS SOFTNET P.O Box 500151, Dubai Internet City, Dubai – UAE Tel :+971-4-3912670 Fax :+971-4-3918700 Contact Person M.ZameerA.Qureshi| Manager Operations zameer@focussoftnet.com Solutions that moves business...