1 / 12

Smart e-Government Services based on the Recognition of common Intent

Smart e-Government Services based on the Recognition of common Intent. Margarete Donovang-Kuhlisch , Government Industry Technical Leader, Europe mdk@de.ibm.com. Agenda. Future Internet of People, Things and Services Smart Public Sector European Interoperability Framework

brooke-simon
Download Presentation

Smart e-Government Services based on the Recognition of common Intent

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Smart e-Government Services based on the Recognition of common Intent Margarete Donovang-Kuhlisch, Government Industry Technical Leader, Europe mdk@de.ibm.com

  2. Agenda • Future Internet of People, Things and Services • Smart Public Sector • European Interoperability Framework • IBM Government Industry Framework • SOA Foundation • Information Foundation • Point of Single Contact • Concept • Regulations and Business Rules • Business Management Language - Serving Common Intent • Summary Smart e-Government Services based on the Recognition of Common Intent

  3. Future Internet of People, Things and Services – Delivering Socio-Economic Value There is procurement in each of these Dr. Joao Schwarz da Silva, DG InfSo:Future Internet – Europe in Action Smart e-Government Services based on the Recognition of Common Intent

  4. Goverment Services‘ and Capabilities‘ Landscape Governments turn smart by becoming network-enabled, effect-oriented and context- and history-aware. There is procurement in each of these Smart e-Government Services based on the Recognition of Common Intent

  5. European Interoperability Framework (EIF, Dec. 2008): Interaction Patterns & Infrastructure Services • Network Integration in the Future Internet – technical Interoperability (addressed by SOA) • Semantic Interoperability (Information Standards – Metadata Models) • Organizational Interoperability (Interaction Standards – Process Coherence) • Politcal Interoperability (Harmonization of National Legislations) e.g. Mapping of the PEPPOL Four-Corner-Model Smart e-Government Services based on the Recognition of Common Intent

  6. IBM Public & Private Sector Strategy Instantiation of the GPSCM and Provisioning a Link between Business and IT to enable new Capabilities in Government and public Procurement Government & Procurement Solutions Business Partner Ecosystem Government Industry Framework Infrastructure & Governance • Provide Solution Offerings based on Industry Assets and Best Practices that enable agile, responsive and efficient Operations • Provide a Frameworkfor Government Transformation that creates Flexibility and accelerates the Deployment and Integration of multiple Solutions Rapid Development & Integration Process Flexibility Agility Information Foundation SOA Foundation Lowered Risk and Cost Interoperability Scalability • Provide supporting Infrastructure Services for a robust, scalable Production Environment Smart e-Government Services based on the Recognition of Common Intent

  7. The GIF includes the IBM Service Oriented Software Infrastructure which in particular enables reliable Messaging based on the START Protocol Smart e-Government Services based on the Recognition of Common Intent

  8. Single View on Entity Buyer Seller Company Enterprise Supply Chain Trade Government Tax System …. Identity Management Fraud Detection Risk Management Customer Relationship Management Supply Chain Management … The Information Foundation in the GIF allows to address the Trust and Security Issues in the Internet Party Data (People, Organizations) Data Standardization Identities & Relationships Smart e-Government Services based on the Recognition of Common Intent

  9. Point of Single Contact – as defined in the EIF The PSC is the sole expert to assist the requestor/buyer – he needs to be a knowledge worker – as smart case management is about semantics and semantic context. e-Government / Procurement Portal on Top of the GIF Public AgenciesNGOs Citizen/Business Pointof Single Contact • Service Provider Entrepeneur • Public Procurement • Tax Refund • Retail • “Single Contact” • Multi-Channel. Multi-Modal • Electronic Means • e2e Case Management • Cross- Organisation • Cross-Level • Cross-Country Smart e-Government Services based on the Recognition of Common Intent

  10. Government Regulations expressed as Business Rules Open Standards can be used to express heterogeneous regulations and incorporate them as GIF extensions into the PEPPOL infrastructure each. SBVR = Semantics of Business Vocabularies and Rules Smart e-Government Services based on the Recognition of Common Intent

  11. The PSC as an intelligent, interactive Portal to support Intent In a case study, an ontology and formal lexical grammar for the support of “I want to buy product A (from Seller B)” was developed and implemented on top of the GIF. Smart e-Government Services based on the Recognition of Common Intent

  12. The Argument Any European Initiative (e.g. PEPPOL) should leverage the emerging Capabilities of the Future Internet of People, Things and Services.IBM invested into the Government Industry Framework to deliver an Instantiation of the European Generic Public Services Conceptual Model.As both an Analytics and Infrastructure Service Provider, IBM and her Business Partners offer a strategic Partnership todevelopthee-Government Business Model. Smart e-Government Services based on the Recognition of Common Intent

More Related