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Two case studies: PSI and SME-initiative of the State Secretary for Economic Affairs.

Evaluation results of a Swiss E-Government and SME-initiative to identify target groups for use and re-use of Public Sector Information including partnership with private partners. Two case studies: PSI and SME-initiative of the State Secretary for Economic Affairs. Content. What is the IFAAR

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Two case studies: PSI and SME-initiative of the State Secretary for Economic Affairs.

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  1. Evaluation results of a Swiss E-Government and SME-initiative to identify target groups for use and re-use of Public Sector Information including partnership with private partners Two case studies: PSI and SME-initiative of the State Secretary for Economic Affairs.

  2. Content • What is the IFAAR • Case study of two SME portals • Measurement in the Internet • Finding & Searching • Second case study PSI • Different perceptions of PPPartners • Conclusions

  3. What is the Institute for Applied Argumentation Research IFAAR? • Founded in 1994 • Cooperative society • 4 members of the Board, Roland Brechbühl, Adolf J. Dörig, Urs Wolfensberger, Dr. Christoph Glauser • 14 employees (analysts, scientists, political scientists, linguists, mass media scientists) • HQ in Berne, offices in Baar, Zürich and Basel • Specialising in computer-based content analysis of websites, eGovernment, eHealth, eLearning as well as NGOs and NPOs • Collaboration with TNS, universities, public research organisations and media

  4. Case studies of two SME Portals • Swiss State Secretary of Economic Affairs

  5. Two portals - one purpose • Evaluation setting

  6. site centric measurement usercentric measurement content centric measurement Measurement in the Internet

  7. Look through the window • Finding Searching

  8. Searching with Google ...

  9. ... without finding! • Supplied: • Taxation • Demanded: • taxes, income tax

  10. Grabbing Resources • Archaeological digging of websites

  11. From Grabbing tothe Communication Profile • Grabbing Content

  12. From the Communication Profile tothe Comparison with the Demand • Content found Content searched for

  13. Evaluation results

  14. Make one good SME portal out of two

  15. Result: SME Potential

  16. Second case study: Public Sector Info • Swiss State Secretary of Economic Affairs: • Swiss Official Gazette of Commerce

  17. Proximity to the Demand

  18. Single Analysis • www.shab.ch

  19. Bad example

  20. Good example

  21. Potential for the Public Sector Information

  22. Result: Redesign

  23. Some conclusions • About Public Sector Information and PPP

  24. Major concerns of public administrations • Different perception of PSI: • legal principles • stabilising government • no competition • no economic principles • no need to • fear of mistakes • privacy concerns • “public” interests

  25. Major concerns of PPP economic partners • Different perception: • less legal restrictions • market interests • high competition • need to be profitable • need to take risks • allowed to make mistakes • less privacy concerns • private interests

  26. Different perceptions of PPPartners • legal • rules (government/market) • competition (?) • profitability (both?) • risk (low/high) • tolerance of failure • privacy concerns • interests

  27. Think about the other P’s • Public Private • Partnership (source: kmuadmin.ch)

  28. Continue to work on your reflection • IFAAR, Mülinenstrasse 3, 3006 Bern, Switzerland • T +41 31 351 02 20, glauser@ifaar.ch Thank you!

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