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A Project on Process Reengineering and Systematization of the General Directorate of Migration

A comprehensive project transforming the General Directorate of Migration in the Dominican Republic into a digital age entity. Includes financial restructuring, procedural design, and online services.

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A Project on Process Reengineering and Systematization of the General Directorate of Migration

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  1. Ministry of the Interior and Police General Directorate of Migration (DGM) Dominican Republic A Project on Process Reengineering and Systematization of the General Directorate of Migration Developed by

  2. Migration in the Digital Age • This is the age of speed. • All information in an only format: Voice, data, video, sound, and text = digital format. • DGM has incorporated into the digital age. www.migracion.gov.do

  3. An Integrated Project of Digital Convergence • Designing the new financial structure. • Designing the Procedures and Organizational Manual for all processes of DGM. www.migracion.gov.do

  4. Developing Computer Systems • Accounting and administrative management. • Controlling fixed assets. • Managing immigration. • Managing certifications. • Controlling immigration Stamps. www.migracion.gov.do

  5. Developing Computer Systems • Service provision points integrated with finances at the headquarters, airports, ports, border posts, and regional offices. • Controlling and managing multiple petty cash funds. • Controlling and maintenance of vehicles. • Controlling and managing fuel. www.migracion.gov.do

  6. Developing Computer Systems • Immigration control. • Website. • Online immigration services for users. • Express service points in malls. www.migracion.gov.do

  7. Developing Computer Systems • Online flight auditing. • Structuring the Online National Network through the Caribbean NAP. • Integrating digital VoIP telephone centres. www.migracion.gov.do

  8. Immediate Results • Online flight auditing. • Structuring the Online National Network through the Caribbean NAP. • Integrating digital VoIP telephone centres. www.migracion.gov.do

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