1 / 4

Bringing service to life

Can Payment by Results drive improved practice? Serco Perspective. Bringing service to life. Presented by: Annamarie Hassall Date: 15 March 2012. Our experience of outcome commissioning and payment. Public Sector: Street management Doncaster prison Reducing re- offending

castor-rivas
Download Presentation

Bringing service to life

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Can Payment by Results drive improved practice? Serco Perspective Bringing service to life Presented by: Annamarie Hassall Date: 15 March 2012

  2. Our experience of outcome commissioning and payment Public Sector: • Street management • Doncaster prison • Reducing re- offending • DWP- Work programme- flexible new deal • Health - Long term condition management Specifically in children’s services: • Walsall • Bradford • DfE commissioned work ......and working with the development of PbR for Sure Start Children’s Centres

  3. To truly drive improvement • Incentivise achievement , opportunity to add to the required outcomes e.g. Walsall • Transfers responsibility for outcome goals- freedom to innovate e.g. short breaks • Focus on ‘what’ rather than ‘how’ – definition of the outcomes, enough lead in time to co produce e.g. children’s centres • Good relationship with the commissioner is crucial, credibility and capability

  4. Challenges • Attribution • The role of the integrator • Timescales for outcome measures may drive output measures ‘likely to lead to outcomes’ • Reputational risk is far more ‘costly’ than the loss of payment

More Related