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Consulting @ Infinity  Gym

Consulting @ Infinity  Gym. Ajayraj Chawla – 363023 Chandana Shekar - 344211 Sankareshwaran T. - 367073 Sriram Iyer - 375245. Consulting @ Infinity  Gym. Outline of the Presentation About Us Client Introduction Business Processes Current Challenges Our Approach Possible Solutions

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Consulting @ Infinity  Gym

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  1. Consulting @Infinity Gym Ajayraj Chawla – 363023 Chandana Shekar - 344211 Sankareshwaran T. - 367073 Sriram Iyer - 375245

  2. Consulting @Infinity Gym Outline of the Presentation • About Us • Client Introduction • Business Processes • Current Challenges • Our Approach • Possible Solutions • Estimates • Why choose us?

  3. Consulting @Infinity Gym About Evaluworks • A niche consulting firm working in business & it strategy • Established in Melbourne 10 years ago, spread across Australia and SE Asia • Employs about 500 employees • Area of expertise include information management, strategy, M&A’s, change management • Industries covered: health care, retail, ICT & financial services

  4. Consulting @Infinity Gym Consulting Project History • Large Scale Health Insurance Company: IT Transformation • A strategic approach to IT cost cutting in Retail (health & fitness business, retails chains) • CRM for health & fitness business, a leading insurance firm • M&A and human capital analytics for a leading retail client in Australia and Singapore

  5. Consulting @Infinity Gym • Client Introduction • Infinity Gym – proxy name • 10 branches, $4.3 million Revenue, niche-market, personalized training • 5000 customers, Growing business • Standard, Promotional and Special packages • Key stakeholders introduced to us by a professional acquaintance.

  6. Consulting @Infinity Gym Business Processes

  7. Consulting @Infinity Gym • Current Challenges • No coherent data store • Isolated Systems • Time to market • Reporting • Feedback and Effectiveness • No customization

  8. Consulting @Infinity Gym • What we did so far? • Product Analysis: • Volumetric Analysis of Data, Security Aspects etc. • Customer Nature and Segments • Strengths & Weakness and overheads of existing product and business model • Project Feasibility Study: • Analyzed Infrastructural and In-house resource readiness • Provide an outline of envisioned application and operating environment • Identified various constraints (Cost, Duration, Scope and Govt’ Regulatory Needs)

  9. Consulting @Infinity Gym Our Approach … Going Forward • To Provide the following by capitalizing on our intimate knowledge of client’s actual needs, targeted customers and constraints • Skill Requirements • Project Road Map (Methodology, Iterations, Risk Analysis etc.) • Cost and Effort Estimation if the IT Project is out-sourced to EvaluWorks • Helping clients in coming up with a good business model to better manage their internal processes . • Overall : “Helping client achieve good value for money and time”

  10. Consulting @Infinity Gym Possible Solutions and Recommendations Outsourced Development Commercial Off-the-Shelf CRM Package Web Based CRM

  11. Consulting @Infinity Gym • Outsourced Development • Expensive and time consuming • Riddled with risks • Requires intermediate level in-house technical expertise for maintenance

  12. Consulting @Infinity Gym • Commercial Off-the-Shelf package • Adoption of standard industry practices • Budget-friendly option • Limited customization capability

  13. Consulting @Infinity Gym • Web Based CRM • Use of CRM provider’s security and Business analytics • Ability to customize • Quick accessibility from anywhere • Little or no technical expertise required

  14. Consulting @Infinity Gym • Cost for Web Based CRM Total = $60000 Time – 1.5 months • Cost for COTS Total = $121000 Time – 3 months • Cost of Outsourcing the development Total = $600,000 Time – 7-8 months Data migration, consultation and training costs included

  15. Consulting @Infinity Gym • Return on Investment • Outsourced development - High • High Initial Cost, Slow Realization of Expenses • COTS package - Medium • Low Initial Cost, • Medium Realization of Expenses • Web Based CRM - Medium • Low Initial Cost, • Quick Realization of Expenses

  16. Consulting @Infinity Gym • Potential Benefits To Clients if We are chosen • Our Strengths • Skills, Experience, Expertise, Quality, Professionalism, Values • Familiarity with existing product and client’s ecosystem • Cost Effectiveness (Value for money) • Tight Project Coordination • Good coverage • Flexible contracts and Pay Schedules

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