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2017 Winter Employee Engagement Survey

Take action on survey results, own the process, communicate effectively, and track progress to improve engagement levels. Understand, create, and implement action plans based on data analysis. Utilize resources provided for successful implementation.

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2017 Winter Employee Engagement Survey

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  1. 2017 Winter Employee Engagement Survey Action Planning Overview

  2. Action Taking Process

  3. ACTION-TAKING PROCESS

  4. OVERALL EXPECTATIONS FOR MANAGERS IN ACTION PLANNING PROCESS • Own the action planning process for your EES Results • Sharing the results with employees before employees leave for the season • Creating and implementing an action plan • Communicating progress

  5. IMPORTANCE OF TAKING ACTION Research shows the importance of taking action on the survey results Engagement Level Source: Towers Watson’s Work Attitudes Research

  6. STEP 1: UNDERSTAND THE RESULTS • Familiarize yourself with your results • Effectively dive into your results • Prepare to share the results with your team

  7. FAMILIARIZE YOURSELF WITH YOUR RESULTS Where should you dig in deeper?

  8. AVOID “ANALYSIS PARALYSIS” Action Data Analysis Data Analysis Action

  9. ONLINE REPORT TOOL MENU If you have a large organization, click the + button to open up the reports for team members within your organization

  10. PREPARE TO SHARE THE RESULTS WITH YOUR TEAM • Review Results • Dig into areas of concern • Plan for Meeting • Desired Outcomes • Answer employee questions • Input on what’s behind specific results • Focus the conversation • Meeting Structure • What to Share • Minimally: • Overall category scores • Top 5 • Bottom 5 • Specific items based on the results • Remember the audience

  11. STEP 2: CREATE AN EFFECTIVE ACTION PLAN • Share the results with your team • Seek Clarification and Prioritize • Build the action plan

  12. SHARE THE RESULTS WITH YOUR TEAM

  13. SEEK CLARIFICATION Seek clarification to understand what your team meant by their responses before creating an action plan Consider the following questions: • What were the outcomes of our action plan from last year? • What are your observations on this year’s results? • Why is this area a strength/opportunity in this group? • What areas are important to this group to focus on? Why? • How could we leverage/improve this area in the next year? • What would success look like?

  14. CHECKLIST FOR BUILDING AN EFFECTIVE ACTION PLAN

  15. STEP 3: TRACK AND COMMUNICATE PROGRESS • Successfully implement action plans • Accountability • Communicate progress

  16. SUCCESSFULLY IMPLEMENT ACTION PLANS

  17. MANAGER ACCOUNTABILITY EXPECTATIONS

  18. Timeline

  19. ACTION PLANNING TIMELINE

  20. RESOURCES • Managers: • Manager Guide to Action Planning • Manager Guide to Understanding Retention • EES Online Report Tool Overview Quick Guide • Manager Action Planning Overview (presentation) • EES Online Report Tool Training (presentation)

  21. Questions? For additional questions about the action planning process, please contact your local HR office.

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