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Effective Leadership and Communication in Interpersonal and Group Dynamics

Explore the importance of communication in effective leadership, including the role of nonverbal communication and effective listening skills. Discover the characteristics and stages of effective groups and gain insights into organizing successful meetings.

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Effective Leadership and Communication in Interpersonal and Group Dynamics

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  1. Chapter 2 Focusing on Interpersonal and Group Communication

  2. Behavioral TheoriesImpact Communication

  3. Your Turn • Describe an effective leader. • How is communication important to effective leadership?

  4. Nonverbal Communication Adds Meaning

  5. Understanding Nonverbal Messages • Cannot be _______ • Vary between ______ and cultures • May be ____________ or unintentional, _________or harmful • May be __________ and receive more attention than the verbal message avoided people contradictory beneficial intentional

  6. Your Turn What type of listening are you engaged in at this time?

  7. Effective Listeners . . . • Minimize distractions • Get in touch with the speaker • Show active involvement; do not interrupt • Ask reflective questions • Send probing prompts to the speaker • Use lag time wisely

  8. Characteristics of Effective Groups

  9. Stages of Team Development

  10. Suggestions for Effective Meetings frequency length • Limit meeting ______and _________ • Make ___________ arrangements • Distribute _______ in advance • Encourage ___________ • Maintain _____ • Manage _______and seek consensus • Prepare thorough _______ satisfactory agenda participation order conflict minutes

  11. Your Turn • What are your most effective team skills? • What skills will you have to depend on other team members to provide?

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