Staffing and Human Resource Management

1. Staffing and Human Resource Management Chapter 6

2. Learning Outcomes • Describe the human resource management process • Learn how government regulations affect human resource decisions • Study job descriptions and job specifications • Contrast recruitment and downsizing options • Explain how validity and reliability impact selection Chapter 6

3. Learning Outcomes • Review various selection devices • Identify various training methods • Review performance evaluation techniques • Review compensation administration and factors that affect wage structures • Define sexual harassment, family-friendly benefits, labor-management cooperation, workplace violence, and layoff-survivor sickness Chapter 6

4. Human Resource Management Process Human Resource Planning Recruitment or Downsizing Selection of Employees Orientation Training and Development Performance Appraisals Competent High-Performing Workers Compensation and Benefits Safety and Health Chapter 6

5. The Legal Environment of HRM Affirmative Action Employment Training Retention Chapter 6

6. Human ResourcePlanning Making a Current Assessment Making a Future Assessment Designing a Future Program Chapter 6

7. School Placement Internal Searches Employee Referrals Traditional Recruiting Sources Employee Leasing Temp Services Employment Agencies Advertisements Chapter 6

8. Downsizing Options Firing Layoffs and Attrition Transfers Reduced Workweeks Early Retirements Job Sharing Chapter 6

9. Selection Decision Outcomes Reject Error Correct Decision Successful Later Job Performance Correct Decision Accept Error Unsuccessful Reject Accept Selection Decision Chapter 6

10. Selection Devices Written Tests Performance Simulations Chapter 6

11. The Effectiveness of Interviews • Prior knowledge about an applicant • Attitude of the interviewer • The order of the interview • Negative information • The first five minutes • The content of the interview • The validity of the interview • Structured versus unstructured interviews Chapter 6

12. Well-Matched Applicants Realistic Job Previews Realistic Expectations Increased Commitment Chapter 6

13. Employee Orientation Smooth Insider-Outsider Transition Improve Work Performance Minimize Resignations Chapter 6

14. Employee Training • Determine strategic goals • Identify essential tasks • Determine critical behaviors • Assess deficiencies in skills, knowledge, and abilities Chapter 6

15. Job Rotation Understudy Assignments Training Methods Classroom Lectures Films and Videos Simulation Exercises Vestibule Training Chapter 6

16. Performance Appraisal Methods Written Essay Critical Incidents Graphic Rating Scales BARS Multiperson MBO 360-Degree Appraisal Chapter 6

17. Performance Problems on the Job Discipline Problems Employee Counseling Chapter 6

18. Knowledge, skills, abilities Authority and responsibility Nature of the business The environment Geographic location Performance levels Seniority Compensation philosophy Compensation Administration Chapter 6

19. Administration of Employee Compensation Determining Pay Levels Determining Benefits Chapter 6

20. Current HRM Issues Workforce Diversity Sexual Harassment Chapter 6

21. Current HRM Issues Family-Friendly Benefits Unions and Management Chapter 6

22. Current HRM Issues Workplace Violence Survivors of Layoffs Chapter 6