Services Provided by the Woodruff School of Mechanical Engineering, Technical and Support Services Department Ken Dollar

1. Services Provided by the Woodruff School of Mechanical Engineering, Technical and Support Services Department Ken Dollar Director of Technical and Support Services

2. OVERVIEW • Organization Chart • Vision • Mission • Core Values • Our Services • Contacts

3. Director of Technical & Support Svcs – Ken Dollar Support Services Cary Ogletree Technical Services J. McCullough Admin Support/ Mailrooms Operations McDuffie-Alexander IBB Bldg. MARC MARC BLDG Pi Tau Sigma Natl. Ofc. Love Bldg MRDC Bldg Facilities/Infrastructure Machine Shop Electronics Shop Computer & Networking Support

4. VISION “ To be the premiere Support and Technical Services Staff on campus, that helps to create a prosperous future for the George W. Woodruff School of Mechanical Engineering”

5. MISSION “ To Provide a superior quality education and research environment for the George W. Woodruff School of Mechanical Engineering through: • Employing teamwork • Deploying the best staff • Applying the best tools and technology “

6. CORE VALUES • Availability to customers • Responsiveness to customers • Clear and concise communications internally and externally • Accountability • Accuracy • Approachability / Friendliness • Quality

7. Machine Shop: Services: • Fabrication of prototype mechanical equipment for research utilizing CNC mill, Electrostatic Discharge Machine, Lathes, band saws, grinders* • Provide training on equipment and safety in the student machine shop • Provide and maintain machines in the student machine shop • Assistance selecting materials for mechanical design applications • Maintain a library of materials and equipment supplier catalogs • limited mechanical repair* • limited sand casting* • Assist with the design of mechanical prototypes and systems *An account number may be needed to purchase parts, materials, components, supplies, etc. Web: http://www.me.gatech.edu/machine.shop/title_page.html E-mail: machine.shop@me.gatech.edu Location: MRDC 2323 Phone: (404) 894-3216

8. Facilities Shop: Services: • Coordinate any building mechanical or electrical system requests that need to be sent to GT facilities such as restroom, lighting, grounds keeping, cleaning, electrical work, HVAC issues, etc.* • Issue keys and program access for buzz cards • Provide safety materials, equipment, and training • Assign office and lab space • Mail and package delivery • Capital assets inventory-apply stickers, coordinate annual inventory audit • Coordinate chemical inventory and audits • coordinate furniture purchases and installation* • Limited fabrication with wood* *An account number may be needed to purchase parts, materials, components, supplies, etc. Web: http://www.me.gatech.edu/support/facilities E-mail: facilities@me.gatech.edu Location: MRDC 2211 Phone: (404) 894-6824

9. Computer and NetworkSupport: Services: • Limited software installation, support, and questions (see web page for software sources) • Computer hardware and peripherals questions, installation, or repair* • Printer configuration and support • Support Windows, Macintosh, Unix (Solaris/Linux) platforms • Equipment checkout and reservations (see web page for list of equipment) • E-mail installation, questions, or problems • Network configuration problems including IP addresses (request IPs on web page) • Computer Cluster configuration, maintenance, and problems—MRDC 2104/2105 • Computer Aided Engineering (CAE) Cluster account management and issues problems • securing equipment with locks and cables* • enforce Woodruff School computer policies • Coordinate adding student resource allocations on OTT prism systems • Coordinate establishing High performance computing (HPC) on OTT systems • Provide loaner equipment while yours is being repaired or replaced. *An account number may be needed to purchase parts, materials, components, supplies, etc. Web: http://www.me.gatech.edu/support/computer E-mail: computer.support@me.gatech.edu Location: MRDC 2103 Phone: (404) 894-7193

10. Electronics Lab: Services: • Design prototype analog and digital circuits* • Layout and fabricate PCB’s* • electronics design advice • Troubleshoot and repair lab and test instrumentation* • maintain an electronics parts resource library • network port repair and installation* • printer hardware recommendations and repair* • overhead projector and fax machine support and repair* • Audio/Visual presentation equipment support and repair* • Coordinate toner cartridge replacement program with Bobby Dodd Industries* • Provide loaner printers for short periods while repairing or replacing yours *An account number may be needed to purchase parts, materials, components, supplies, etc. Web: http://www.me.gatech.edu/support/electronics E-mail: electronics.lab@me.gatech.edu Location: MRDC 2317 Phone: (404) 894-7671

11. ME Mailroom: Services: • Outgoing mail pickup and delivery • Inter-departmental mail pickup and delivery • Copy reproduction • Office supplies * • USPS (US Postal) small package delivery • Priority and express mail delivery to USPS • Special mail out processing *An account number may be needed to purchase parts, materials, components, supplies, etc. Web: http://www2.me.gatech.edu/me_handbook/mail_info.htm E-mail: mailroom@me.gatech.edu Location: MRDC 2107 Phone: (404) 894-8933

12. Safety and Security: Services: • The Red Book, which is our emergency procedures is located in all labs. • The Blue Book, which is our chemical listing book is located in most labs. • Brown bag safety luncheons • Facility fire drills with local/state fire marshals • Manage security and safety programs, procedures and processes Web: http://www.me.gatech.edu/support/facilities E-mail: facilities@me.gatech.edu Location: MRDC 2211 Phone: (404) 894-6824

13. CONTACTS