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Learn to recruit diverse and tech-savvy volunteers. Discover how to empower and engage them effectively. Valuable tips for successful recruitment strategies.
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Recruiting and Engaging Commissioners Larry Chase Casting a Wider Net November 2, 2019
OUR CHALLENGE 5.4 : 1
MILLENIAL PARENTS What should we know about millennial parents? They’re ALL ABOUT FAMILY!!!
MILLENIAL PARENTS What should we know about millennial parents? TECHNOLOGY is a constant!!!
GENERATIONAL SHIFTS • Family dynamics • Technology • Speed • Flexibility & structure • Micro Volunteering • Professionalism
WHAT ABOUT VOLUNTEERING? • It’s alive and well!!! • But it’s not like it was… • Value-chosen vs. expected routine • Episodic vs. long-term commitment • Small, short tasks vs. major leadership • Team-based vs. “you’re in charge” • Organized vs. loosely informal • Mentoring vs. supervision
THE “NEW BREED” VOLUNTEER • Very busy • Many obligations • Tech savvy • Wants flexibility • Expects to be empowered • Doesn’t want to be micromanaged • Wants to have an impact
SIX RULES OF EMPOWERMENT • Don’t take the ball…give it away • Label each handoff…delegation or empowerment • Secure the handoff (periodic updates) • Break down the tasks (smaller, manageable goals) • Don’t take the ball back or try to micromanage • Develop good plans and good skills for handoffs
WHAT’S MOST IMPORTANT? • Experience isn’t essential • Attitude is important • Non-Scouting skills are valuable • Character is essential • A servant’s heart is a prerequisite Recruit for character, attitude, and non-scouting skills. Train for Scouting knowledge and skills. Coach and mentor for experience.
WHERE ARE THEY? • Retiring professionals • Young professionals • In occupations where a servant’s heart is a requirement • Not necessarily in Scouting - today
CASTING A WIDER NET Anyone with a servant’s heart who represents the values of the Scout Oath and Law and reflects the communities our units serve is a candidate for unit service.
WARNING • Recruiting is a skill • Great commissioners may not be great recruiters • Identify those with a gift for recruiting and empower them
HOW DO WE FIND THEM? • Roster Reviews • Commissioner Tools • Friendstorming • Shopping • Community Connections
WHAT ARE WE LOOKING FOR? • What is the job? • What does success look like? • What’s the required commitment? • Eliminate “Oh, by the way…”
BUILDING RELATIONSHIPS A little like DATING or COURTING With a GOAL of RECRUITING FIRST IMPRESSIONS / LASTING FEELING OF CONNECTION Don’t make the first date your last!
THE FIRST DATE • May not be “out to dinner” • Maybe a walk, a tour, coffee together • Share benefits of Scouting • Mention opportunity to serve • Help prospect understand our mission • Let them hear your passion • What does your candidate bring to the table?
THE SECOND DATE • Listen to their heart • Explain why they might like the proposed job • Why it may be a “good fit” • Share main roles and responsibilities • How this position makes a difference for youth • Define success • Influence, fellowship, and achievement
THE NEXT DATE(S) • Engagement is the goal • Achieving it is a continuing process • Engagement requires respect • Respect requires relationship • “No” doesn’t mean “never” • Once established, maintenance requires continuing effort
SUCCESS = SOLUTIONS • Successful recruiting provides • Stronger teams • New, better ways to ensure that every member of the BSA has a great Scouting experience
ACKNOWLEDGEMENTS • Jonathan McKee and Thomas W. McKee • The New Breed, Second Edition: Understanding and Equipping the 21st Century Volunteer • group.com • simplyyouthministry.com • Linda Baker • Regional Commissioner, BSA Northeast Region • Kevin Baker • National Commissioner Service Team Recruiting & Retention Chair (retired)
Recruiting and Engaging Commissioners Larry Chase Casting a Wider Net November 2, 2019