Exchange 2010 Recipient and Mailbox Management

1. Exchange 2010Recipient and Mailbox Management IT:Network:Applications

2. Exchange 2010 • Exchange Recipients • Defining Email Addresses • Managing Mailboxes • Mailbox Types • Assigning Permissions

3. Exchange Recipients Exchange provides various types of recipients to fill various needs: • Mailbox-enabled Users (mailbox)—has an account in AD and a mailbox in Exchange. • Mail-Enabled User—has an account in AD and an external email address. Does not have an Exchange mailbox. Appears in global address list. Ex. Onsite contract employee

4. Exchange Recipients • Mail-Enabled Groups—an AD group that has all appropriate exchange mail attributes including email address. • Mail-Enabled Public Folders—public folders are like electronic bulletin boards. They can be tagged with an email address and can receive email. Good for “virtual” shared mailboxes.

5. Defining Email Addresses • Email addresses are generated for objects at the time the mail-enabled recipient is created. • Previously, this was handled by they recipient policies in Exchange 2000/2003 • Recipient policies have been broken into two parts: • Email domains for which your org accepts mail • Email address policies for users

6. Defining Email Addresses Accepted Domains—an accepted domain is an SMTP domain name for which Exchange 2010 servers will accept mail. • Accepted domains must be defined for all email addresses that will be routed into you organization by the Hub Transport servers • Accepted domains are found within the Org Configuration work center under the Hub Transport subcontainer

7. Defining Email Addresses • Accepted Domains

8. Defining Email Addresses • When you create an Exchange organization, a single accepted domain is created automatically. • This is the name of the AD forest root domain. • Domain types • Authoritative: SMTP domains for which you accept the inbound message and deliver it to an internal mailbox. • Internal relay domain: SMTP domains for which your Exchange will accept inbound SMTP mail. Must have mail-enabled contacts or users who specify forwarding addresses for users in those domains.

9. Defining Email Addresses • Domain types • External relay domain: SMTP domains for which the Exchange org will accept SMTP mail and then relay that mail to an external SMTP mail server.Usually one that is outside the orgs boundaries. • Email Address Policies • Conditions that are examined when a mail enabled object is created. • Located under Org configuration under the Hub Transport container

10. Defining Email Addresses • Email Address Policies

11. Defining Email Addresses • Email Address Policies • The Default Policy is the lowest priority policy and applies if no other policies apply. • The default email address generation rule uses the object’s Exchange alias and the domain name of the AD forest root.

12. Managing Mailboxes • Mailbox management tasks include creating, managing and deleting mailboxes associated with user accounts. • No longer performed in ADUC • Rules associated with user accounts and mailbox management: • Users can own only one mailbox or a single mailbox and an archive mailbox associated with that mailbox • User’s can be given permissions to other mailboxes

13. Managing Mailboxes • Each mailbox must be associated with a user account that is in the same AD forest as the Exchange server • A single user account from another AD forest can own a mailbox, but a user account in the Exchange servers home forest must still exist and be associated with the mailbox.

14. Mailbox Types • User mailbox—assigns a mailbox to an existing user account in the same AD forest as the Exchange server. • Room mailbox—creates a disabled user account and assigns a mailbox to that user. • Equipment mailbox—creates a disabled user account and assigns a mailbox to that user. • Linked mailbox--creates a disabled user account and assigns a mailbox and prompts the administrator to provide a user account in a separate trusted forest.

15. Assigning Permissions • Select the mailbox you wish to manage within EMC and select the Full Permissions or Send as options.

16. Questions