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Project Team

“ Public Safety 2000”. Project Team. Project Scope. Public Safety Data System. Phase 1A MILES Phase 1B1 ECC & Dispatch Phase 1B2 Field Reporting Phase 2 Backup ECC. 1997: Requirements 1998: RFP 1999: 800 MHz 2000: Mobile Data 2001: Implementation 2002: Radio System

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Project Team

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  1. “ Public Safety 2000” Project Team Project Scope

  2. Public Safety Data System Phase 1A MILES Phase 1B1 ECC & Dispatch Phase 1B2 Field Reporting Phase 2 Backup ECC 1997: Requirements 1998: RFP 1999: 800 MHz 2000: Mobile Data 2001: Implementation 2002: Radio System 2002: Phase 1A 2003: Phase 1B1 2004: Phase 1B2 2005: Phase 1B2/2

  3. Montgomery County Police Public Safety Data System Phase 1B-2: Field Reporting & RMS Incident Supplemental Accident Field Interview Query RMS BANDWIDTH

  4. 11 Commercial Wireless 315 Bag Units Special Units Verizon – CDPD 19.2 kbs Migration to CDMA All Units • 800 MHz Data • - 19.2 kbs • 2 at Germantown • 3 at NRC • - 9.6 kbs • Single Freq Reuse • at 9 sites 10 8 9 A 2 6 7 BANDWIDTH • Carole Highlands • Hampshire Greens • Berkshire Towers • NRC • Kenwood • Quince Orchard • Shady Grove • Dickerson • Germantown • Seneca • Penn Shop • ECC • BDA 5 4 3 1

  5. Montgomery County Police Public Safety Data System Electronic Roll Call - Web Board Daily Items Sgt Roll Call Desktop Migrate to MDCs Sniper Case New Applications

  6. Montgomery County Police Public Safety Data System Traffic Stop - Racial Profiling Data Document Stops Currently on PDAs 3 year old program Not wireless Cost of wireless Migrate to MDCs New Applications

  7. Montgomery County Police Public Safety Data System Mobile Handheld – Command & Control • Project in Development • PDA with Commercial Wireless • Voice & Text • C&C Links • CAD • Command Staff • Special Units Homeland Security

  8. Montgomery County Police Public Safety Data System Command Bus Homeland Security SAT Links Networked 802.11 Data Links Fed/State SWAT Support

  9. REQUIREMENTS: Handheld PDA in 2000 • Compaq Aero 1550 • Small Size • Sharp B/W screen • Backlite screen • 16 meg memory • Compatible with MS Office • Reasonable Cost ($280) • 14 hour rechargeable battery • Easy to Use

  10. COST BENEFIT ANALYSIS: Handheld PDA in 2000 Data Base/Hardware Pick List Reduced Errors No Supervisor Time No Data Entry Positive Attitude Migration to Mobile Data Forms Processing Time Supervisor Time Accuracy Data Entry Personnel Entry Errors Attitude Electronic Data Collection Pay Back Within One Year - +

  11. Montgomery County Police Public Safety Data System Total 5 days classroom training for each employee Training

  12. Technical Support for Wireless • Tiered Support • Mentors (55) • Field officers • Trained • First support • Technical Team (6) • 24/7 on call • Test stand • Access & PW • Vendor Support • Swap out • Maintain spares Mentor Training Session

  13. Log On MILES Car to Car Text Playtime Operational 2002 * 2003 * 2004 * 2005 Mobile Data System Utilization

  14. LESSONS LEARNED: • Officer Involvement in Development • Training is Critical • Officers Acceptance is Critical • Test Each Stage of Development • Policy Required Early • Union Involvement Important • Positive Impact of Technology • Accountability for HW & Data • Business Process Improvement Must Be Planned

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