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Scaling Patient Engagement

Scaling Patient Engagement. Todd Rowland MD Experienced Professional Focused on Health Care Re-Design and Informatics toddrowland@healthlinc.org www.healthlinc.org. Patient Engagement. 1% patients = 30% costs. Today’s workflows are counter-productive…

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Scaling Patient Engagement

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  1. Scaling Patient Engagement Todd Rowland MD Experienced Professional Focused on Health Care Re-Design and Informatics toddrowland@healthlinc.org www.healthlinc.org

  2. Patient Engagement

  3. 1% patients = 30% costs

  4. Today’s workflows are counter-productive… to the provider-patient relationship… … and create unintended outcomes.

  5. Closing Gaps in Care

  6. HIE Value Progression – Meaningful Use, Medical Home and Payment Reform

  7. Today’s Focus: Closing Gaps in Care

  8. Story: Care managers asking for alerts

  9. Care Coordinators Dilemma

  10. Request for ED Alerts = Last Mile

  11. Informed Customers Asking Good Questions

  12. Learning Network Cycle Continues

  13. How Are We Helping Bob?How is Bob Helping Himself?

  14. Closing Gaps in Care

  15. Scaling Patient Engagement Todd Rowland MD Experienced Professional Focused on Health Care Re-Design and Informatics toddrowland@healthlinc.org www.healthlinc.org

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