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Index

Index. Title. Observations during Plant Visit. Critical Concern Areas for Change. Vision. Outcome with advantages. Observations during Plant Visit. Lack of ownership at individual level. Lack of awareness to understand importance of Role and Responsibilities.

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Index

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  1. Index • Title. • Observations during Plant Visit. • Critical Concern Areas for Change. • Vision. • Outcome with advantages.

  2. Observations during Plant Visit • Lack of ownership at individual level. • Lack of awareness to understand importance of Role and Responsibilities. • Commitment and skills for creating self motivation, people management and service culture is a concern. • Departmental boundaries leads to extra time , cost and non achievement of goals for growth. • HighWastage of Resources through Non Value added activities and Poor House keeping. • Inadequate Visual management of Process and identification and marking of Inventory.

  3. Critical Concern Areas for Change • Individual Accountability with Responsibility. • Need for Continual Growth Opportunities for the most Important Resource and Asset known as Human Chain through Multiskilling. • Flexibility for Change Acceptance and implementation for meeting Rapidly changing market requirements. • Team work for understanding the problem through Root cause analysis and solution Implementation with Respect and Trust. • Customer Delight through Standardization of work practices and Proactive Communication.

  4. Vision Exceeding Expectations of the Customers with Human Excellence & Service Culture Creation Through Continuous Improvement and Personal Effectiveness Programmes

  5. Outcome with advantages • Creation of “WE” instead of “I”. • Looking problem as opportunity for growth indicates change in Perception. • Understanding each other’s requirements and started appreciating efforts. • Respect and Trust for seniors and departments. • Acceptance of reality in terms of Customerexpectations and resource constraints.

  6. Outcome with advantages • Sharing Learning and Achievements with team members to eliminate problem from root. • Clarity on the goal of the company to all level. • Proactively asking for concerns and feedbacks so as to ensure immediate corrective action. • Usage of internal resources and knowledge for solving problem. • Speed and Reliability of internal Communication.

  7. Outcome with advantages • Multiskilling – Broad Vision. Focusing on Team achievement by leaving Desk, Department and Designation.

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