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AS400 CLIENT MANUAL

AS400 CLIENT MANUAL. From the internet, open www.capitalbusinesscredit.com. For assistance, contact our Helpdesk (954) 660-7400. Click on “ Client Access ” & “ Access your Account ”. For assistance, contact our Helpdesk (954) 660-7400.

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AS400 CLIENT MANUAL

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  1. AS400 CLIENT MANUAL

  2. From the internet, openwww.capitalbusinesscredit.com For assistance, contact our Helpdesk (954) 660-7400

  3. Click on “Client Access” & “Access your Account” For assistance, contact our Helpdesk (954) 660-7400

  4. Page displays firewall caution. Click “Here” to connect to AS400

  5. AS400 Sign On ScreenEnter USER ID & Password. For assistance, contact our Helpdesk (954) 660-7400

  6. Main Screen For assistance, contact our Helpdesk (954) 660-7400

  7. 1.Customer Inquiry (Displays customers’ detailed information including History and A/R Detail Screen)

  8. Select 1. Customer Inquiry-press Enter. For assistance, contact our Helpdesk (954) 660-7400

  9. Search Options: • “A”(customer name) • “I”(customers by exact Capital Business Credit’s account number) • “P”(customers by phone) • “S”(customers by State) • “Z”(customers by zip code) For assistance, contact our Helpdesk (954) 660-7400

  10. Select“A”for Customer Name-Press Enter For assistance, contact our Helpdesk (954) 660-7400

  11. System displays all available names according to the search criteria. For assistance, contact our Helpdesk (954) 660-7400

  12. Select“I”and enter customer number. **If customer number is not known, press F6 to view customer reference** For assistance, contact our Helpdesk (954) 660-7400

  13. List of Client’s customers display in alphabetical order. For assistance, contact our Helpdesk (954) 660-7400

  14. Select “P”, enter area code, first 3 numbers of phone number-press Enter For assistance, contact our Helpdesk (954) 660-7400

  15. System displays list of customers starting with the specified telephone number. For assistance, contact our Helpdesk (954) 660-7400

  16. Select“S”to search customer database by State. Enter State, and press Enter. For assistance, contact our Helpdesk (954) 660-7400

  17. System displays clients in the State and name specified. For assistance, contact our Helpdesk (954) 660-7400

  18. 2. History Inquiry (On line summary ageing of a customer. Includes outstanding balance, current credit decision, disputes, and pay trends & habits)

  19. Select 2. History Inquiry-press Enter. For assistance, contact our Helpdesk (954) 660-7400

  20. On Customer #, pressF6to search by Customer. For assistance, contact our Helpdesk (954) 660-7400

  21. Type customer name and press F2 to search database. For assistance, contact our Helpdesk (954) 660-7400

  22. System displays all customers found under specified criteria. Select customer and press Enter. For assistance, contact our Helpdesk (954) 660-7400

  23. System displays full customer number, press Enter. For assistance, contact our Helpdesk (954) 660-7400

  24. System displays detail credit information. For assistance, contact our Helpdesk (954) 660-7400

  25. Credit line amount, date line expires, date line was set and amount of available credit. For assistance, contact our Helpdesk (954) 660-7400

  26. SOA =Single Order Approval information(total amount and date the last SOA expired) –if any. For assistance, contact our Helpdesk (954) 660-7400

  27. Any codes on this section indicate credit has beenDeclined,Withdrawn, or all approvals expired.Refer to Code Reference Sheet. See Code Reference Sheet

  28. Total amount owing, amountcurrentbut not yet due, and amounts past due (if any). For assistance, contact our Helpdesk (954) 660-7400

  29. High=highest amount owed,Curr Half= Present half of the year (January through June, OR July through December). For assistance, contact our Helpdesk (954) 660-7400

  30. Prev Half=previous half (6 months prior) For assistance, contact our Helpdesk (954) 660-7400

  31. Prior Half=up to 18 months prior to current half. For assistance, contact our Helpdesk (954) 660-7400

  32. Tot Pay= Total amount of checks received and applied to customer’s accounts. For assistance, contact our Helpdesk (954) 660-7400

  33. Disc%=percentage of total discounts applied. For assistance, contact our Helpdesk (954) 660-7400

  34. Curr%= Percentage of total cleared payments received (not past due) For assistance, contact our Helpdesk (954) 660-7400

  35. 1-30% thru 91%= total cleared payments received which were past due. For assistance, contact our Helpdesk (954) 660-7400

  36. Avg dys late= Average days beyond terms which customer pays invoices. 0 indicates customer pays on time. For assistance, contact our Helpdesk (954) 660-7400

  37. Terms= standard customer selling term. See Term Codes for descriptions. See Term Codes

  38. Date of last invoice posted to customer’s account. For assistance, contact our Helpdesk (954) 660-7400

  39. PressF4to bring list of all selections available. For assistance, contact our Helpdesk (954) 660-7400

  40. Press F2to bring Master Credit Summary. All open A/R’s, disputes, and credits (if any) are shown. Press F12 to go back to previous screen. For assistance, contact our Helpdesk (954) 660-7400

  41. PressF16 (shift F4)to display Customer Totals. If client has multiple client numbers, the screen displays a sum total for all customers outstanding with the client. For assistance, contact our Helpdesk (954) 660-7400

  42. 3. A/R Detail Inquiry –Open (Displays OPEN account receivables) 4. A/R Detail Inquiry –Paid (Displays CLOSED account receivables)

  43. From the Main Screen, select3. A/R Detail Inquiry -Open For assistance, contact our Helpdesk (954) 660-7400

  44. Select “1”to search by Invoice number order, enter Customer number and press Enter. For assistance, contact our Helpdesk (954) 660-7400

  45. D&B =Customer’s Dun & Bradstreet rating and date the rating was entered. For assistance, contact our Helpdesk (954) 660-7400

  46. Item #=invoice number. For assistance, contact our Helpdesk (954) 660-7400

  47. Cd= describes item. See Collection/Item Codes. See Codes

  48. Itm Dt =Date of Item. For assistance, contact our Helpdesk (954) 660-7400

  49. R= Risk Balance (F-Factors, C-Client Risk) For assistance, contact our Helpdesk (954) 660-7400

  50. Trm=Term codes (see Term Codes for description). See Term Codes For assistance, contact our Helpdesk (954) 660-7400

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